Overview

Hello, my account is pending .i try to contact apple several times with no respond the customer service is terrible.

I’m developing a text editor that provides a line number view. This view is placed next to the NSScrollView that contains the main text view, rather than inside the scroll view. The line number view updates its drawing in sync with the NSScrollView’s scrolling and text editing in the NSTextView, so it can display the correct line numbers. This approach worked fine through macOS 15, but on macOS 26 with Liquid Glass, the line numbers end up being drawn without the expected blur/soft edge effect under the window toolbar area. In AppKit, some view controllers provide APIs to switch edge effects between soft/hard, but I can’t find any API to control this for the window toolbar region. I considered simply not drawing the numbers outside the content area, but if possible I’d like to apply the Tahoe-style soft edge effect instead. Does anyone have ideas? Is this currently impossible, meaning the only option is to file a feedback/API request? Also, for various reasons, the traditional approach of implementing line numbers by subclassing NSRulerView is difficult for my app.

Hello, We are hoping someone from Apple or other developers who have encountered this recently can help clarify the correct process, as we appear to be stuck between the current App Store Connect UI and documentation that references an older submission flow. Issue during App Review Our app is being rejected with: Guideline 2.1(b) – Performance – App Completeness Subscriptions in the app were still unavailable for users to purchase. However, the subscriptions do exist and are configured correctly in App Store Connect. The app contains four auto-renewable subscriptions (monthly and yearly tiers across two service levels). All of them are currently in “Waiting for Review” status. The app uses RevenueCat with StoreKit to retrieve products. When products are still Waiting for Review, Apple does not return them to StoreKit, which results in the app correctly reporting that the subscriptions are unavailable. Because of this, it appears that the reviewer may be testing the app before the subscriptions have been approved, preventing StoreKit from returning the products. Problem with Apple documentation / submission workflow The responses we are receiving from App Review repeatedly point us to the documentation: “Submit an In-App Purchase” (App Store Connect Help → Manage submissions to App Review) This documentation states that subscriptions must be attached to the app version using the: “Select In-App Purchases or Subscriptions” option on the version page. However, this control does not exist in our App Store Connect interface. Our interface appears to follow the newer App Store Connect submission flow, where subscriptions are configured and submitted from their own product pages, and are automatically bundled with the app submission. Because of this: The “Select In-App Purchases or Subscriptions” step referenced in the documentation cannot be completed. There is no “Add” or “Select” button on the version page. This leaves us stuck in a loop where: Apple support points us to documentation describing the older workflow. The step described in the documentation does not exist in the current UI. The app is reviewed before the subscriptions are approved, causing the purchase flow to appear unavailable. Attempts to resolve We have already: Verified product identifiers match between App Store Connect and RevenueCat Confirmed RevenueCat is using the correct Apple public SDK key Verified the offerings and packages are correctly configured Confirmed the app fetches the correct product identifiers Followed the “Submit an In-App Purchase” documentation thoroughly Despite this, we cannot complete the step described in the documentation because the UI element referenced there is not present. Additionally, we have: Submitted multiple App Store Connect review responses Submitted multiple support requests Unfortunately, the replies we receive continue to reference the same documentation without addressing the specific issues described above. What we are hoping to clarify We would really appreciate if someone could address the following questions specifically, rather than pointing us back to the same documentation: In the current App Store Connect submission flow, how are subscriptions supposed to be associated with a new app version if the “Select In-App Purchases or Subscriptions” option no longer exists? When subscriptions are Waiting for Review, will StoreKit return them to the app during App Review, or must they be approved first before they can be fetched? Is there anything additional required in the new submission flow to ensure subscriptions are reviewed and available before the app is evaluated? Request If someone from Apple or another developer who has encountered this recently could please respond directly to the issues described above, it would be greatly appreciated. At the moment we appear to be stuck between: documentation referencing a previous App Store Connect workflow, and the current UI, which does not allow that documented step to be completed. Thank you for your time, and any clarification would be very helpful.

Thanks!

We are developing an MDM (Mobile Device Management) solution for device management purposes, and our current implementation process is as follows: 1. Configure DEP profile to obtain profile_uuid We configured a DEP profile with the following parameters to retrieve the profile_uuid: { "allow_pairing": true, "anchor_certs": [], "auto_advance_setup": true, "await_device_configured": false, "configuration_web_url": "", "department": "test define profile", "devices": ["MNWF07QD9M"], "is_mandatory": false, "is_mdm_removable": false, "is_multi_user": false, "is_supervised": true, "language": "zh", "org_magic": "", "profile_name": "Enrollment Profile - MNWF07QD9M", "region": "cn", "skip_setup_items": [ "Accessibility", "ActionButton", "Android", "Appearance", "AppleID", "AppStore", "Biometric", "CameraButton", "DeviceToDeviceMigration", "Diagnostics", "EnableLockdownMode", "FileVault", "iCloudDiagnostics", "iCloudStorage", "iMessageAndFaceTime", "Intelligence", "Keyboard", "MessagingActivationUsingPhoneNumber", "Passcode", "Payment", "Privacy", "Restore", "RestoreCompleted", "Safety", "ScreenTime", "SIMSetup", "Siri", "SoftwareUpdate", "SpokenLanguage", "UpdateCompleted", "WatchMigration", "WebContentFiltering" ], "supervising_host_certs": [], "support_email_address": "", "support_phone_number": "", "url": "https://mdmp.com/mdm/apple/enroll?shopId=1" } We sent a POST request to the /profile endpoint with the above payload, and the response returned the profile_uuid: 605FB5C274303C19189C9B99DCD3280D. 2. Assign the profile We sent a POST request to the /profile/devices endpoint, including the aforementioned profile_uuid and the target devices list in the request body. 3. Scan the device with Apple Configurator 2 We used Apple Configurator 2 to scan and enroll the target device. Issue Encountered After the device restarts twice, it fails to retrieve the mobileconfig file from the URL: https://mdmp.com/mdm/apple/enroll. We are using Nginx as the web server and have enabled access logging, but the logs show no incoming requests from the device to the /mdm/apple/enroll endpoint at all. Could you please help identify where we might have made a mistake in this process?

I have a question I guess more for the Apple team. But why are there no totally 3D experiences for the Vision Pro lineup? I know they have given us tools to implement unity 3D games into iPhone and I guess you can also build it in RealityKit. But why at this moment are 3D games limited to just iPad and iPhone and can't you bring that into Vision Pro? Just to explain. When I say a totally 3D game, I mean games like Gorn. I mean the Vision Pro is definitely powerful enough, but it just feels limited to tabletop games and AR games. Is this something Apple is thinking about implementing?

Hello, I started my Apple Developer enrollment using the Apple Developer app. However, the payment method available on my device cannot be accepted because the billing address is outside the United States. Is it possible to complete the membership purchase through the web instead of the app?

I am developing a macOS application using SwiftUI (with an iOS version as well). One feature we are exploring is displaying an avatar that reads or speaks dynamically generated text produced by an AI service. The basic flow would be: Text generated by an AI service Text converted to speech using a TTS engine An avatar (2D or 3D) rendered in the app that animates lip movement synchronized with the speech Ideally the avatar would render locally on the device. Questions: What Apple frameworks would be most appropriate for implementing a speaking avatar? SceneKit RealityKit SpriteKit (for 2D avatars) Is there any recommended way to drive lip-sync animation from speech audio using Apple frameworks? Does AVSpeechSynthesizer expose phoneme or viseme timing information that could be used for avatar animation? If such timing information is not available, what is the recommended approach for synchronizing character mouth animation with speech audio on macOS/iOS? Are there examples of real-time character animation synchronized with speech on macOS/iOS? Any architectural guidance or references would be greatly appreciated.

I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?

Hi, All my notarization submissions have been stuck "In Progress" for 20+ hours with no resolution. No log is available for any of them. Environment: macOS 14.6.1 (Sonoma), Apple Silicon M2 xcrun notarytool submit Team ID: 68F9X2PLS8 Brand new Developer ID account (enrolled yesterday) Stuck submissions (latest 4): d624XXXX cb2eXXXX b1a8XXXX 8145XXXX What I've tried: Verified Developer ID Application certificate is valid System Status page shows green Stored credentials via keychain profile Contacted Apple Support (case 102840333931) Is this the "in-depth analysis" path for new accounts? Any ETA or workaround? Thank you.

Hi, I’m trying to enroll in the Apple Developer Program as an Individual. I attempted the payment several times, but the system says the purchase is already in the system. Under my profile the status shows “Pending”, and the payment has still not been charged from my bank account. It has been about one week since I started the enrollment, and the status hasn’t changed. I also contacted Apple Developer Support, but it has been 4 days and I haven’t received any response yet. Is this normal? Has anyone experienced a similar delay during enrollment? Thanks.

I am building an automation using Shortcuts. The shortcut reads text from my Notes, sends it to Apple Intelligence, converts the result into dictionary values, and then saves those values into a Numbers sheet by adding rows through a form. The problem is that when the automation processes multiple lines and adds multiple rows, the Numbers app opens every time a row is added. I would like this process to run automatically at a scheduled time without opening the Numbers app repeatedly on my iPhone. Is there a way to update the Numbers sheet in the background without launching the Numbers app? Please let me know if there is a solution.

Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: *the user is charged *the subscription exists in Apple ID *but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!

Hi, I was told my app (first one) would only be pending at maximum 48 hours, and it's been closer to 60 now. I know it isn't a crazy difference, but of what I've seen I was expecting closer to within the first day. Any help?

This is a grave issue I am facing while testing my apps on my personal device. This is the error I seem to be getting: "The application could not be launched because the Developer App Certificate is not trusted." And on the phone side, this is the message: Unable to Verify App. An internet connection is required to verify the trust of the developer "Apple Development... Before I receive any recommendations, such as deleting Xcode or restarting my device, I would like to clarify that I have already taken all necessary precautions. The application I was testing appeared to function correctly in the morning a few hours prior to the update. However, after upgrading to the latest beta builds, iOS 26.4 beta and the latest macOS beta, this issue has become a recurring problem. I would greatly appreciate your assistance in resolving this matter, as it is of utmost importance to me.

Hello, My goal is to enable users to perform a freeform search request for any product I sell using a spoken phrase, for example, "Hey Siri, search GAMING CONSOLES on MyCatalogApp". The result would launch MyCatalogApp and navigate to a search results page displaying gaming consoles. I have defined a SearchIntent (using the .system.search schema) and a Shortcut to accomplish this. However, Siri doesn't seem to be able to correctly parse the spoken phrase, extract the search string, and provide it as the critiria term within SearchIntent. What am I doing wrong? Here is the SearchIntent. Note the print() statement outputs the search string--which in the scenario above would be "GAMING CONSOLES"--but it doesn't work. import AppIntents @available(iOS 17.2, *) @AppIntent(schema: .system.search) struct SearchIntent: ShowInAppSearchResultsIntent { static var searchScopes: [StringSearchScope] = [.general] @Parameter(title: "Criteria") var criteria: StringSearchCriteria static var title: LocalizedStringResource = "Search with MyCatalogApp" @MainActor func perform() async throws -> some IntentResult { let searchString = criteria.term print("**** Search String: \(searchString) ****") // tmp debugging try await MyCatalogSearchHelper.search(for: searchString) // fetch results via my async fetch API return .result() } } Here's the Shortcuts definition: import AppIntents @available(iOS 17.2, *) struct Shortcuts: AppShortcutsProvider { @AppShortcutsBuilder static var appShortcuts: [AppShortcut] { AppShortcut( intent: SearchIntent(), phrases: ["Search for \(\.$criteria) on \(.applicationName)."], shortTitle: "Search", systemImageName: "magnifyingglass" ) } } Thanks for any help!

Hello, My app has been stuck in review for over a month. I can see other people in this forum are having the same issue. What can we do to speed this up? What's particularly frustrating is that even people in the support team are not able to get an update from the review team. Can someone please give us some information? App id: 6758049144

I have the issues in this particular guideline: Issue Description We noticed that the app requires users to register with personal information to purchase In-App Purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise the app to not require users to register before purchasing In-App Purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their supported devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Please note that although guideline 5.1.1 requires an app to make subscription content available to all the supported devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional. For this issue, I have revised my app accordingly many times, but it still get rejected even though I believe that I have revised my app accordingly. My app name is Wallpaperlogoart and my app ID is 6744837826. I would like Apple to look into this issue again in my app submission. I am looking forward to hearing from you soon.

I am in a process to change ASSN-V2 url, However i am still receiving Subscription notifications on old URL. Changed to new URL from Appstore connect --> --> App Information. Old URL is pointing to aws lambda. New URL is pointing to a third party provider (confirmed not received notification.) Any pointers ?

Hello everyone, I'm reaching out to see if anyone has experienced a similar situation or has any advice. My app "Currot" has been in "Waiting for Review" across multiple submissions since February 8, 2026. Despite following all recommended steps, the review team has not responded. Timeline: Feb 8: Initial submission Feb 11 (04:50 AM): Moved to "In Review" Feb 11 (05:17 AM): Rejected (Guidelines 2.3.6, 5.1.1, 1.2, 5.1.1v) Feb 11 (08:10 PM): All four issues resolved, resubmitted same day with detailed screenshots in Resolution Center Feb 14: Follow-up message sent via Resolution Center — no response Feb 23: After 12 days of no movement, canceled and resubmitted with review notes explaining all resolved issues Mar 4: Developer Support (Case 102831733019) confirmed they notified the review team Mar 9: Follow-up email and phone call requesting escalation Mar 10: Developer Support confirmed they escalated again Mar 12 (today): Still "Waiting for Review" — 32 days since initial submission, 17 days since latest submission Actions taken: Expedited review request Resolution Center messages with screenshots Multiple Developer Support emails and phone calls Two escalations to the review team Account status: No warnings or unresolved items in App Store Connect All agreements active DSA compliance completed The app has been approved on Google Play with no issues I understand the review team is busy, and I appreciate the work they do. However, 32 days without any review — despite two escalations — is significantly beyond normal timelines. I would be grateful for any guidance on whether there is a specific blocker on my submission or if this is a known queue issue. Thank you for your time.