I can see other accounts I previously worked on, but now I want to create my own account and publish my own app. However, I can’t figure out how to do it because it keeps redirecting me to an account that isn’t mine.

We intend to request a fee waiver as an eligible educational institution in Japan. Could you please provide an estimate of how long the verification process typically takes for educational institutions? Also, if there are any specific documents or additional information required to expedite the "Accredited Educational Institution" verification and fee waiver process, please let us know.

We've put in a feedback assistant request, but not sure if we will get feedback in that channel or not and also want to highlight for others. When replacing a basic passcode profile on a macOS device with a passcode declaration, the user is required to change the password after logging out and back in. Explicitly including the "ChangeAtNextAuth" key set equal to false, set required a password change after logging out and back in. Once the declaration is active and the password has been changed, future updates to the passcode declaration do not require a password change unless the existing password is not compliant. Steps to reproduce: Install a basic passcode profile on a macOS device Ensure the existing password matches the requirements specified in the profile Install a passcode declaration with the same settings as the passcode profile currently installed Remove the traditional passcode profile from the device After the passcode declaration is installed, check the local pwpolicy with the command pwpolicy getaccountpolicies and look for the key policyAttributePasswordRequiredTime Log out of the macOS device Log back into the macOS device and you are presented with a change password prompt Expected result: Simply replacing an existing passcode profile with the exact same settings in a passcode declaration should not require a password change if the existing password is compliant. Actual results: After replacing the passcode profile with a passcode declaration, a password change was required even though the existing password was compliant. Initial testing was done with a macOS VM running 15.5. Additional testing has now been done with a macOS VM running 26.4.1 and the same behavior was observed.

Hi Dear Apple experts, I am hitting a problem (observed from Apr-15, maybe earlier) for renewing ABM/DEP token from my MDM server. My renewal steps: Download public key from my MDM server Upload the public key to the ABM Device Management server instance in ABM portal, and download a new token Upload the new token to my MDM server The problem here is at step-2: If upload the public key to an existing ABM Device Management server instance in ABM portal, then the generated token will be rejected by my MDM server with error "Could not find recipient info"; However, if upload the public key to a newly created ABM Device Management server instance, then everything is good. So, looks to me, it is the token issue when renewing an existing ABM MDM instance. Could you please help take a look? Thanks, Wei

Hi, We have a macOS app that uses NETransparentProxyManager (Transparent App Proxy) with a NETunnelProviderExtension. The Network Extension is configured and deployed via an MDM configuration profile. The profile is pushed through Intune MDM as a user-enrolled device (Company Portal enrollment, not ADE/supervised). The MDM profile sets up the Transparent Proxy extension as follows (sanitized snippet): <key>VPNType</key> <string>TransparentProxy</string> <key>TransparentProxy</key> <dict> <key>ProviderType</key> <string>app-proxy</string> <key>ProviderBundleIdentifier</key> <string>com.example.app.tunnel</string> <key>ProviderDesignatedRequirement</key> <string>identifier "com.example.app.tunnel" and anchor apple generic and certificate leaf[subject.OU] = TEAMID</string> <key>RemoteAddress</key> <string>100.64.0.0</string> </dict> <key>PayloadScope</key> <string>System</string> What we do in code: Call NETransparentProxyManager.loadAllFromPreferences — this correctly returns the MDM-managed profile (1 profile found) We do not call saveToPreferences — the profile already exists We call NEVPNConnection.startVPNTunnel() to connect and NEVPNConnection.stopVPNTunnel() to disconnect Problem: On a user-enrolled MDM device, when the app is running as a standard user (non-admin), every call to startVPNTunnel() or stopVPNTunnel() triggers the macOS VPN consent dialog: "VPN is trying to modify your system settings. Enter your password to allow this." Console log evidence: Failed to authorize 'system.preferences' by client '/System/Library/ExtensionKit/Extensions/VPN.appex' for authorization created by '/System/Library/ExtensionKit/Extensions/VPN.appex' (-60006) (engine 881) Key observations: Even if the user does not provide the admin credentials in the popup and cancel the window, still things work properly in the background i.e start/stop works. This does not happen for admin users on user-enrolled devices saveToPreferences is NOT called — the profile is MDM-managed and already present The prompt is triggered purely by startVPNTunnel() / stopVPNTunnel() from a standard user process Question: Is there a supported API, entitlement, or MDM configuration key that allows NETransparentProxyManager.startVPNTunnel() / stopVPNTunnel() to be invoked by a standard user process on a user-enrolled (non-supervised) device without triggering the system.preferences authorization dialog — given that the VPN profile is already deployed and managed by MDM?

Is system_profiler the recommended approach for retrieving installed application data on macOS? If not, what is the preferred and reliable alternative to fetch a consistent and complete list of installed applications?

Requesting com.apple.managed-keychain Entitlement for Enterprise S/MIME Cert Visibility Platform: iOS | Distribution: MDM (Microsoft Intune) | Not App Store We are developing an internal enterprise iOS app (EMS Assist, com.company.supportcompanion) for Company deployed exclusively to Intune-managed devices. Our requirement: Read S/MIME certificates pushed to the device via Intune SCEP profiles to: Confirm cert presence in the MDM-managed keychain Read expiry date (kSecAttrNotValidAfter) to warn users before expiry Distinguish between missing, expired, and valid cert states What we have tried: Standard SecItemCopyMatching query — returns only app-installed certs, not MDM-pushed certs Graph API (deviceConfigurationStates) — confirms profile compliance but does not expose actual cert expiry or keychain presence Our understanding: com.apple.managed-keychain is required for an app to access MDM-managed keychain items on supervised devices, combined with a matching keychain-access-groups entitlement and the cert profile configured as "always available" in MDM. Questions: Is com.apple.managed-keychain the correct entitlement for this use case? Does it apply to SCEP/PKCS-issued certificates specifically, or only other MDM keychain items? Has anyone successfully accessed Intune-pushed S/MIME certs from an iOS app using this entitlement? Any guidance from the community or Apple engineers would be appreciated.

Our enterprise App (Loan Signature) is distributed to our corporate Ipads using JAMP. We use provisioning profile and certificate along with the IPA file to push the builds. Our current disstribution profile is expiring on 23d April 2026 and we wanted to update the Profile. So we created a new provisioning profile (Enterprise V9, along with a new ceritificate that ends on April 1st 2029). The enterprise provisioning profile is created in the same way as the old one which is called Enterprise V8. However when we use JAMP to upload the certificate and our current production version of app, it is not working. The app would not load and it would complain that the app is not available. I was told by the JAMF administrators that the profile could be wrong and I have no way to find out. Any help in this regard will really be helpful.

I'm trying to enable Supervision Mode on a Wi-Fi-only Apple TV (Apple TV 4K) using Apple Configurator on macOS, but I’m unable to get the device into supervised state. What I’ve tried so far: Connected Apple TV to Mac using Apple Configurator pairing mode via same wifi connection Erased and prepared the device Followed the "Prepare" workflow to supervise the device Issue: After preparation completes, the device does not appear as supervised in Apple Configurator.

Issue - Falcon application is intermittently not detected using system_profiler command Use case - We are trying to fetch the list of installed applications on macOS using the system_profiler command. While this works for most applications, we are observing inconsistent behavior with the Falcon application — it is sometimes detected as installed and sometimes missing from the results, even though it is present on the system. This inconsistency is causing issues in reliably tracking installed security software. Command used - /usr/sbin/system_profiler SPApplicationsDataType

Hi everyone, I'm running an Apple MDM service and encountering an issue where a number of devices stop receiving MDM push commands within 10 days of profile installation, even though everything appears to be set up correctly. Environment: MDM profile is installed and verified (status: OK, result: SUCCESS) Devices are cellular-enabled with no connectivity issues APNs certificate is valid (thousands of other devices are communicating normally) The command being sent to devices is DeviceInformationCommand No "NotNow" response or any check-in received from the affected devices for over a week Issue: We send DeviceInformationCommand to devices to retrieve device information and update the last communication timestamp. However, a subset of devices simply stop responding to this command within 10 days of profile installation. The last communication date is not being updated, and no response — not even a "NotNow" — is coming back from these devices. Since other devices on the same MDM setup are working fine, I've ruled out APNs certificate expiration and general server-side issues. Questions: Are there any known management points or configuration settings that could cause a device to silently stop receiving DeviceInformationCommand shortly after enrollment? What diagnostic steps would you recommend to identify the root cause on the device or server side? Are there any known bugs or reported issues related to this behavior in recent iOS versions? Is there any way to recover the MDM communication without requiring the user to re-enroll? Any insights or suggestions would be greatly appreciated. Thank you!

Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8. The iPad's UUID has been added to the provisioning profile. The iPad that we are trying to start the app on is online, so Apple's certificate validation server should be reachable. We don't have any problems with iOS versions above iOS 12. The .ipa was built using the latest version of Xcode (26.2, build 17C52). Here is the anonymised and reduced console log (only the app launch / bootstrap part): default 07:29:35.683108+0100 SpringBoard Icon touch began: <private> default 07:29:35.752640+0100 SpringBoard Icon tapped: <private> default 07:29:35.768538+0100 trustd cert[0]: SubjectCommonName =(leaf)[]> 0 default 07:29:35.791500+0100 SpringBoard Trust evaluate failure: [leaf IssuerCommonName LeafMarkerOid SubjectCommonName] default 07:29:35.793654+0100 trustd cert[0]: IssuerCommonName =(path)[]> 0 default 07:29:36.043497+0100 assertiond Submitting new job for "<APP_BUNDLE_ID>" on behalf of SpringBoard (pid: 48) default 07:29:36.044393+0100 SpringBoard Bootstrapping <APP_BUNDLE_ID> with intent foreground-interactive error 07:29:36.045124+0100 SpringBoard [<APP_BUNDLE_ID>] Bootstrap failed with error: domain: BKSProcessErrorDomain, code: 1 (bootstrap-failed), reason: "Failed to start job" error 07:29:36.045214+0100 SpringBoard Bootstrapping failed for <APP_BUNDLE_ID> (pid: -1): Error Domain=BKSProcessErrorDomain Code=1 "Unable to bootstrap process with bundleID <APP_BUNDLE_ID>" NSLocalizedFailureReason=Failed to start job NSUnderlyingError=NSPOSIXErrorDomain Code=3 "No such process" BKLaunchdOperation=launch_get_running_pid_4SB BKLaunchdJobLabel=<LAUNCHD_JOB_LABEL> BKSProcessJobLabel=<LAUNCHD_JOB_LABEL> default 07:29:36.046078+0100 assertiond Submitted job with label: <LAUNCHD_JOB_LABEL> default 07:29:36.046442+0100 assertiond Unable to get pid for '<LAUNCHD_JOB_LABEL>': No such process (3) error 07:29:36.046542+0100 assertiond Failed to start job: NSPOSIXErrorDomain Code=3 "No such process" default 07:29:36.046607+0100 assertiond Deleted job with label: <LAUNCHD_JOB_LABEL> default 07:29:36.081068+0100 SpringBoard Application process state changed for <APP_BUNDLE_ID>: pid: -1; taskState: Not Running

Hi Apple Community, We are using Automted Device Enrollment to Enroll macOS Devices and we used to Create AutoAdmin, PrimaryAccount using the Command Account Configuration . As a Part of Primary Account Creation while testing we see that BootStrap Token is Escrowed to MDM, and SecureToken is Created to Primary Account. The Primary Account user will enable FileVault as part of our process. As Tested internally, we seen that SecureToken is escrowed to AutoAdmin only when BootStrapToken is escrowed to MDM By device and AutoAdmin logs in then. That too After FileVault Unlock Since we Sendout the Laptop to users to setup themselves there are no chances of AutoAdmin Login to occur. And it defeats the purpose of having the AutoAdmin Account in emergency situation to login into it from Login Window. Can someone confirm if this behavior is expected and what are the expectation and recommendations from Apple on when to use AutoAdmin Account. Is there any other ways to use AutoAdmin directly from LoginWindow Before To FileVault Disk Unlock

Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8, probably iOS 12 in general. The iPad's UUID is added to the certificate. And we don't have problems with iOS versions > iOS 12. Here is the anonymized Console Log: default 09:05:12.088994+0100 SpringBoard immediate edge swipe: failed default 09:05:12.095189+0100 SpringBoard Icon touch began: <private> default 09:05:12.096204+0100 SpringBoard Found a reasonable launch image for <private>, not pre-warming SplashBoard. Load image into the snapshot instance. default 09:05:12.117737+0100 powerd Activity changes from 0x2 to 0x1. UseActiveState:1 default 09:05:12.118572+0100 powerd hidActive:1 displayOff:0 assertionActivityValid:0 now:0xcb6 hid_ts:0xcb6 assertion_ts:0x0 default 09:05:12.145354+0100 backboardd [HID] [MT] dispatchEvent Dispatching event with 1 children, _eventMask=0x23 _childEventMask=0x3 Cancel=0 Touching=0 inRange=0 default 09:05:12.152820+0100 SpringBoard Icon tapped: <private> default 09:05:12.158236+0100 dasd Trigger: <private> is now [1] default 09:05:12.159538+0100 dasd Don't have <private> for type 1 default 09:05:12.170128+0100 trustd cert[0]: SubjectCommonName =(leaf)[]> 0 default 09:05:12.170407+0100 trustd cert[0]: LeafMarkerOid =(leaf)[]> 0 default 09:05:12.182388+0100 trustd OCSPSingleResponse: nextUpdate 0.54 days ago default 09:05:12.186084+0100 trustd OCSPSingleResponse: nextUpdate 0.62 days ago default 09:05:12.187067+0100 SpringBoard Trust evaluate failure: [leaf IssuerCommonName LeafMarkerOid SubjectCommonName] default 09:05:12.238604+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> resuming, QOS(0x19) default 09:05:12.240650+0100 trustd TIC TCP Conn Start [12:0xADDR_REDACTED] default 09:05:12.241136+0100 trustd [C12 Hostname#HASH_REDACTED:80 tcp, pid: PID_REDACTED, url hash: HASH_REDACTED] start default 09:05:12.245884+0100 trustd TIC TCP Conn Start [13:0xADDR_REDACTED] default 09:05:12.246361+0100 trustd [C13 Hostname#HASH_REDACTED:80 tcp, pid: PID_REDACTED, url hash: HASH_REDACTED] start default 09:05:12.256520+0100 trustd nw_connection_report_state_with_handler_locked [C12] reporting state failed error Network is down error 09:05:12.256978+0100 trustd TIC TCP Conn Failed [12:0xADDR_REDACTED]: 1:50 Err(50) error 09:05:12.262697+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> HTTP load failed (error code: -1009 [1:50]) error 09:05:12.271646+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> load failed with error Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." default 09:05:12.271898+0100 trustd Failed to download ocsp response http://ocsp.apple.com/ocsp03-wwdrg311/... with error Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." default 09:05:12.280643+0100 SpringBoard Activating <private> from icon default 09:05:12.281399+0100 CommCenter #I CTServerConnection from pid PID_REDACTED has closed (conn=0xADDR_REDACTED) default 09:05:12.513629+0100 SpringBoard Bootstrapping com.example.myapp with intent foreground-interactive default 09:05:12.514084+0100 assertiond Submitting new job for "com.example.myapp" on behalf of <BKProcess: 0xADDR_REDACTED; SpringBoard; com.apple.springboard; pid: PID_REDACTED; ...> default 09:05:12.514909+0100 assertiond Submitted job with label: UIKitApplication:com.example.myapp[REDACTED][REDACTED] error 09:05:12.516769+0100 SpringBoard [com.example.myapp] Bootstrap failed with error: <NSError: 0xADDR_REDACTED; domain: BKSProcessErrorDomain; code: 1 (bootstrap-failed); reason: "Failed to start job"> error 09:05:12.516935+0100 SpringBoard Bootstrapping failed for <FBApplicationProcess: 0xADDR_REDACTED; com.example.myapp; pid: -1> with error: Error Domain=BKSProcessErrorDomain Code=1 "Unable to bootstrap process with bundleID com.example.myapp" default 09:05:12.517589+0100 SpringBoard <FBApplicationProcess: 0xADDR_REDACTED; com.example.myapp; pid: -1> exited. default 09:05:12.542638+0100 SpringBoard Application process state changed for com.example.myapp: <SBApplicationProcessState: 0xADDR_REDACTED; pid: -1; taskState: Not Running; visibility: Unknown> default 09:05:13.072994+0100 SpringBoard Front display did change: <SBApplication: 0xADDR_REDACTED; com.example.myapp> Is there any know problem with running Ad Hoc ipas on iOS 12? Thanks Christian

Hello together, I'm currently trying to implement a simple way to use the new LOM commands for our new mac infrastructure. My MDM sollution is a custom instance of MicroMDM. MDM profiles are working fine, but when I send a https://aninterestingwebsite.com/documentation/devicemanagement/lom_device_request_command with any command (Reset, PowerON, PowerOFF), then it doesn't reset/restart/start the target Mac. Host X has a device profile and host Y a controller profile. Host/Mac Y = fe80::YYYY:YYYY:YYYY:8608 Host/Mac X = fe80::XX:XXXX:XXXX:cfab Now, if I send a LOM request for Mac Y to reset Mac X, I get the error "Address already in use" on Mac X (logs via log stream) log stream (private logs) And wireshark on Mac X shows there is traffic, but MacX does not respond to anything, not even tcp syn packages. This error is really weird, because there are no special ports running on that mac and I don't know what Port lightsoutmanagementd tries to listen to. lsof | grep LISTEN | grep -i ipv6 launchd 1 root 7u IPv6 0x457f571ac3303fd7 0t0 TCP *:ssh (LISTEN) launchd 1 root 11u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) launchd 1 root 27u IPv6 0x457f571ac3303fd7 0t0 TCP *:ssh (LISTEN) lightsout 112 root 4u IPv6 0x457f571ac3302ad7 0t0 TCP *:55555 (LISTEN) kdc 143 root 5u IPv6 0x457f571ac33023d7 0t0 TCP *:kerberos (LISTEN) screensha 403 root fp.u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) (fileport=0x2103) screensha 403 root 3u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) ARDAgent 535 devops 9u IPv6 0x457f571ac33031d7 0t0 TCP *:net-assistant (LISTEN) Did anyone have the same problem, or maybe can hint me in the right direction? I currently don't have a clue, what I can do next.

I’m working on a product that includes TLS inspection capability. TLS inspection using a local MitM requires installing a trusted root certificate which is then used to create masquerade certificates to intercept and forward TLS traffic through the proxy. For manual installation the end user is required to authenticate as an administrator to modify the trust settings on our internal CA’s root certificate. My question concerns the options for enterprise deployment using an MDM. We want the generated root certificate to be unique to each endpoint so that if a private key is compromised it can’t be used to intercept traffic anywhere else. We can install a “certificate trust” configuration profile from the MDM but this requires a base64 encoded string of the root certificate. In effect the MDM needs to obtain the certificate from the endpoint and then send it back in the form of a configuration profile. I’m not aware that MDMs like Jamf can be configured to do this directly so we’re looking for any other mechanism to have macOS trust a locally generated certificate via MDM based on some non endpoint-unique criteria? One option might be to use an external CA with a trusted certificate to sign an intermediate endpoint certificate but this creates a significant risk if the external trusted certificate were ever compromised. Is this a common industry practice? So my question remains is there a better way to trust our per endpoint root certificate via MDM without needing to install a unique per endpoint configuration profile?

We are using an app created with the Apple Developer Enterprise Program within our company. Every year, we recreate and distribute the app in conjunction with the renewal of the provisioning profile. Currently, there are cases where an app that expired in September 2025 is still running, which is causing problems. What could be the cause of this? The app operates on a VPN, but Apple domains are accessible.

Hello, I'm working in the team with 70 i(Pad)OS test devices running 24/7, and 40 of them are iOS 18 or 26. The problem is: for enterprise apps to be tested (signed with ADEP inhouse profile) the devices over iOS 18 require Enterprise App developers to be allowed at least once with physical control on-device after reboot, which is quite burdensome because we put all the devices in the restricted area, supposed to be used from the remote. Devices are logged into Apple ID for the prevention of Activation Lock but no preparation nor management via MDM over Apple Configurator 2. Is there any binary, tool, app that can check (letting us allow devices for those developers would be even better) if the Enterprise App developer(s) are allowed for the device via terminal or VNC?

Hi Community, The Leverage macOS has with Bootstrap token is immense using the same for Software Updates, Erase Device and new Local Account Creation in System Settings While I refer From IT Deployment Guide Which States the below For a Mac with macOS 10.15.4 or later, when a secure token-enabled user logs in for the first time, macOS generates a bootstrap token and escrows it to a device management service. I even tested out the Statement using Automated Device Enrollment Workflow ( With AutoAdmin Account Only, With Both AutoAdmin Account , Primary Account ) and it Granted BootStrap Token Immediately upon login How ever with User-Initiated Enrollments it differs like below Sometimes upon installation of MDM Profile in macOS Immediately the BootstrapToken is sent to MDM Sometimes the BootStrapToken is not immediately sent, so I need to logout , login with the Secure Token enabled user for macOS to escrow BootStrapToken to MDM Sometimes Even when I followed the pointer as in 2) like logout / login from a SecureToken Enabled user the BootStrapToken is not escrowed to MDM , Which Affects the OSUpdates, Erasing Capabilities to be used precisely with MDM Protocol Can someone Please Help with the Flow for BootStrapToken Generation / issuance to MDM incase for User-Initiated Enrollment

Hello, according to reports from our users these two ManagedSettingsStore options seem to be stuck in the enabled state even after turning them off or removing screen time permissions and uninstalling the app that configured them. Is this possible? Has anyone seen it? The denyAppRemoval (https://aninterestingwebsite.com/documentation/managedsettings/applicationsettings/denyappremoval-swift.property) prevents the user from uninstalling any apps from their device when active. The denyAppInstallation (https://aninterestingwebsite.com/documentation/managedsettings/applicationsettings/denyappinstallation-swift.property) "hides" App Store, making it impossible to install any new apps. We haven't been able to replicate it yet. Does anyone know about workarounds when this happens? So far it seems like the only way is to reset the affected device.