Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi all, I enrolled in the Apple Developer Program through the Developer App on iPhone. The payment was processed successfully and I received the purchase confirmation, but my membership has never become active. Has anyone else experienced this after enrolling via the Developer App on mobile? Did it eventually resolve on its own, or did contacting support (phone, not email) help? Any guidance would be appreciated — I'm blocked from publishing. Thanks.

Hello! Every time I attempt to enroll into the program I get hit with one of the following two errors: Unknown Error Please try again. Apple ID Issue The region of the Apple ID that's signed in to Settings or System Preferences is different than the region of the Apple ID with which you signed into the Apple Developer app. Sign in to Settings or System Preferences with an Apple ID that has the same region. I’m very confused by this message because I have never changed the region of my Apple ID - it should be United States. How can I complete my enrollment?

我在注册 Apple Developer 个人账号时，遇到如下错误提示： 你的账户可能存在问题，需要解决后才能继续注册流程。请与支持团队联系。 我的情况： Apple ID：使用 gmail 和163邮箱注册在十几年前注册，并一直使用到今天（具体邮箱地址可在后续沟通中提供） 已开启双重认证，信息真实完整。 联系苹果客服后，一直没有告诉我具体的解决方式，就说我的账号信息在中国大陆由第三方去验证他们没有办法核查具体出了什么原因。 我因为急着上架APP所以用我父亲的身份证去注册了新的苹果账号并成功发布App，但是有些情况会导致麻烦，所以我还是想注册自己的苹果开发者账户。 希望得到帮助： 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢！

So I've been dealing with this for over 2 weeks and honestly losing my mind a bit. Background: I'm Indonesian. In Indonesia it's totally legal and common to have a single name on your ID, no first or last name, just one name. When I filled out the enrollment form I put the same name in both fields since it required both. What happened: Got charged $99, Apple invoice confirmed, bank confirmed Developer portal: "your enrollment could not be completed" Tried the Developer app: "enrollment through app could not be completed on this account" Support has replied twice basically saying "try the Developer app" — which doesn't work I have an open case but it's going in circles. Has anyone here dealt with single-name enrollment issues with Apple Developer? Especially from Indonesia or India or anywhere with similar naming conventions? Or any tips for actually getting a human at Apple to manually fix this? Email support feels like a wall.

Our Apple Developer Program membership renewal is facing an issue from Apple’s side. The membership section shows that the annual fee is marked as "waived", but the developer portal still shows that our membership has expired. Even after multiple follow-ups with Apple support, the issue has not been resolved. Additionally, our apps have become unavailable on the App Store due to this issue. These applications are used for public service delivery / judicial stakeholders, and the outage is affecting users. This is a critical issue for us, and we would appreciate guidance or escalation support from Apple staff/community moderators.

Hello, My Enrollment ID: QMVVD74WMY I submitted application 9 business days ago. However, the status remains ‘Pending’ ‘Your enrollment is being processed’ and I have not received any further instructions or payment link. This delay is significantly impacting our project timeline and business launch in Europe. I have tried to contact support via phone and emails without success. Could Apple Developer Enrollment Team escalate this case for me right now please?

My Apple Developer Program enrollment. It has been pending for 3 weeks. I already submitted my identity documents twice. The last one was on April 15th, but I haven't received any update. Case ID: 102857837099 and 102863699831 Is there anything else I need to provide? Has anyone else encountered this problem? And what should I do? Thank you.

Is this normal? Previously I was able to get new developer accounts in a matter of days, weeks at worst. Now I submitted on January 7 and it says I'm still pending. What are we doing here? "Your enrollment is being processed. Your enrollment ID is 59BWLHW9J8." Was helping my daughter with an app for a school project, now she's at risk of failing b/c no one at Apple will pick up the phone. This sucks, I am so bummed and honestly feel like a shitty parent, and can't get Apple to pick up the phone to just process a routine application.

I need to add my organisation ID - I've been accepted on the developer program - but I can't find my ID. Where can I locate that information please

I set up a single-member LLC through Firstbase.io. My colleague obtained a DUNS number using the Certificate of Incorporation and EIN Verification Letter provided by Firstbase. Once we had the DUNS, I applied for an Apple Developer Account (Enrollment ID: 54AML988C5). I used my personal MacBook that I've had for years, but had to create a new Apple ID since I already have a personal Apple developer account that's been active for 8+ years. Documents I submitted with the enrollment: My passport EIN Verification Letter (with my name on it) Certificate of Incorporation A month later I received a rejection: "We're unable to proceed with your enrollment in the Apple Developer Program at this time. You can still take advantage of great content using your Apple Account to develop and test apps on your own device." Support doesn't respond to messages. The "Request a call" button on aninterestingwebsite.com/support literally does nothing — clicking it has no effect. I contacted D&B to make sure our company data was correct. They confirmed everything was fine, and at my request they updated the company profile so that my name now explicitly appears as Key Principal on the D&B website. Reached out to Apple support again — still no response. I then created a second Apple ID on our corporate domain (developer@mydomain_com) and submitted another enrollment (Enrollment ID: H9V8P25F67). Got the exact same rejection with the exact same wording. And once again — no response from support. What's especially surprising is that reaching out to Apple support from my personal developer account - which is active and in good standing - about this situation doesn't lead anywhere either. They simply don't respond. Has anyone dealt with this? What can actually be done here?

Hi everyone I’m looking for some help regarding my enrollment. I paid for the Apple Developer Program on April 10th and the funds were fully deducted from my bank account on April 13th. However, my account status has not updated and still shows "Enroll Now" or "Enrollment in progress." I have already contacted support multiple times, but my case hasn't been resolved yet. Case ID: 102868232846 Does anyone know how to speed this up, or can a moderator please look into this? It has been over 10 days and I urgently need to start working on my app distribution. Thanks!

I paid for the Apple Developer Program last Friday, and the money was already taken from my bank account. I also received the invoice. However, my enrollment is still not active, and the website still shows “Enroll Now.” It says it should take up to two business days, but I still have no update. I also contacted Apple Support by email and by phone, but so far I have not received any answer. For reference: • Invoice number: UA31516475 • Web order number: W1433496750 • Support case ID: 102873921939 Has anyone had the same issue, and what should I do next?

Hello, I’m posting here as a last resort because this situation is becoming extremely concerning. I applied for the Apple Developer Program on April 1st, and the $99 payment was successfully charged immediately. I was told I would receive a response within 2 business days. It has now been 23 days, and I have received absolutely no communication from Apple—no confirmation, no update, nothing. I have already: Sent multiple emails to Apple Developer Support Waited far beyond the promised timeframe But there has been complete silence. To make things worse, I am located in a country where phone support is not available, so I have no way to escalate this directly. At this point, I’m struggling to understand what’s happening: Apple has taken my payment My developer account is still not active There is no response from support This feels extremely unprofessional and honestly raises serious concerns about how this process is being handled. If there is an issue with my enrollment, why has there been no communication at all? And if not, why is my payment being held without any progress? I would really appreciate if someone from Apple could look into this urgently or advise on what steps I can take next. Right now, I feel completely scammed with no visibility into what’s going on.

I enrolled in the individual Apple Developer Program last Thursday and completed the payment, but my enrollment status is still showing as “pending.” To avoid any verification issues, I have already updated my Apple ID name to match my passport exactly. It has now been several days without any update or progress. I’m concerned that something may be blocking the verification process. Could someone please help check my enrollment status or advise on what I should do next? I would greatly appreciate any assistance, as the delay is affecting my ability to proceed with development. Thank you in advance.

Hello, I enrolled in the Apple Developer Program on March 30, 2026. The payment was successfully charged to my card and I received the receipt from Apple. However, my account is still showing "Pending" status for more than a week now. I submitted a support request but have not received any response yet. Order Number: W1557188249 Has anyone else experienced this recently? Did contacting Apple support help resolve it? Any guidance would be appreciated.

Hi everyone, I wanted to ask if anyone here has experienced a similar issue with the Apple Developer Program enrollment. I completed and paid for the “Program Enrollment” a week ago (April 2, 2026), and I also received the invoice on Monday. However, my account is still not activated as a developer. I keep seeing the message: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” Also, when I go to the enrollment page, it still asks me to complete the payment again. I’ve already contacted Apple Developer Support but haven’t received any response so far. Has anyone had this problem before? How long did it take for your account to get activated? Thanks in advance!

I would love to know how to proceed with my Apple Developer Account Enrollment. I began my enrollment on the website, and when I wanted to apply, I had to reload my network around the final pages, and I don't know what happened if I was supposed to even see a payment page. I was told that I would be contacted by Apple Support with information on how I would complete enrollment. An open ticket has been there and is yet to receive a response from the Apple Developer Team. This should be a world-class team that focuses on user experience. Is there a way to get a response to help me enroll my company in this program faster?

Thank you Apple Developer Team for your wonderful support and services. I would love to know how to proceed with my Apple Developer Account Enrollment. I began my enrollment on the website, and when I wanted to apply, I had to reload my network around the final pages, and I don't know what happened if I was supposed to even see a payment page. I was told that I would be contacted by Apple Support with information on how I would complete enrollment. An open ticket has been there and is yet to receive a response from the Apple Developer Team. This should be a world-class team that focuses on user experience. Is there a way to get a response to help me enroll my company in this program faster? Enrollment ID: 55ZWR58659

Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?

Dear Apple Developer Support Team, I am writing to request assistance with my Apple Developer Program membership status. On Wednesday, April 15, I completed the payment of $99 for a one-year individual membership. However, five days have passed, and my account status has not yet been updated. When I log into the Apple Developer portal, it continues to prompt me to "Purchase Membership" rather than showing my account as active. Could you please review my account and manually update the enrollment status so I can begin using the developer services? If there is any additional information required from my side, please let me know. Thank you for your time and assistance. Best regards, Ibrahim Asery