Our Apple Developer Program membership renewal is facing an issue from Apple’s side.
The membership section shows that the annual fee is marked as "waived", but the developer portal still shows that our membership has expired.
Even after multiple follow-ups with Apple support, the issue has not been resolved.
Additionally, our apps have become unavailable on the App Store due to this issue. These applications are used for public service delivery / judicial stakeholders, and the outage is affecting users.
This is a critical issue for us, and we would appreciate guidance or escalation support from Apple staff/community moderators.
