So I've been dealing with this for over 2 weeks and honestly losing my mind a bit.
Background: I'm Indonesian. In Indonesia it's totally legal and common to have a single name on your ID, no first or last name, just one name. When I filled out the enrollment form I put the same name in both fields since it required both.
What happened:
-
Got charged $99, Apple invoice confirmed, bank confirmed
-
Developer portal: "your enrollment could not be completed"
-
Tried the Developer app: "enrollment through app could not be completed on this account"
-
Support has replied twice basically saying "try the Developer app" — which doesn't work
I have an open case but it's going in circles.
Has anyone here dealt with single-name enrollment issues with Apple Developer? Especially from Indonesia or India or anywhere with similar naming conventions?
Or any tips for actually getting a human at Apple to manually fix this? Email support feels like a wall.