All my business documents are in an active state, including the Part XX of the Income Tax Act (necessary for Canadians), but app.store connect won't let me bundle subcriptions or in-store payements with my app or let me submit it b/c is says I'm not in compliance. It's incredibly frustrating b/c it must be an internal error. anyone else having this issue?

Hello, My app “DeepTone” has been fully approved and is marked as Ready for Distribution in App Store Connect. However, the app is not available in EU countries due to Digital Services Act (DSA) compliance still showing “In Review”. details: DSA verification was submitted and confirmed as completed by Apple Developer Support (case ID available). App Review has already approved the app. The app is currently live in non-EU regions but blocked in the EU. App Store Connect still shows: Digital Services Act (DSA) compliance – In Review Encryption Self-Declaration (France) – In Review This appears to be a backend compliance status issue rather than an app review issue. Has anyone experienced a similar situation where DSA compliance remained “In Review” after approval? Is there a known escalation path or expected resolution timeframe for this? Thank you for any guidance.

When tryin to create a new app, I keep getting the error saying I need to accept the new Apple Developer Program License Agreement, which I did over 12 hours ago now. I even have the email showing that it has been accepted. Why am I still seeing this? Also, I just left my old company's team on App Store Connect and now when I login to Apple Developer it's only showing their account, not my personal account. This is frustrating/sad how terrible this flow is.

Hi, My app status is currently “Ready for Distribution”, but it still hasn’t appeared on the App Store and I’m not sure what is blocking the release. In App Store Connect, I have already completed: • Agreements, Tax, and Banking (all active) • Pricing and Availability (countries selected) • Automatic release is enabled However: • My Digital Services Act (DSA) status is still “In Review” • I am also in the process of changing my account from Individual to Organization At this point, I’m not sure if the delay is caused by DSA review, account type change, or something else. Has anyone experienced a similar situation? Is there anything else I should check or complete to make sure the app goes live? Apple ID: 6760753842 Thank you.

Hi all, I was wondering if someone could provide more information about the Digital Services Act review process. I haven’t been able to find any details online, and I haven’t received a response to my support requests (it has been 9 days so far). I submitted the requested Digital Services Act information on February 27, but I haven’t received any update or automated confirmation email. The request is still visible under business agreements in my Apple Store Connect account. Does anyone know how long this review typically takes? Or whether I should contact support through a different channel? Thank you in advance!

I see a yellow banner on my App Store Connect page with the following message: Apple Developer Program License Agreement Updated The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement by signing in to their account on the Apple Developer website." I am the account owner and I don't see any option to accept the license agreement. I see that the last agreement was signed on 13th December 2021 and it is accepted. I don't see any other agreements anywhere. I am unable to release any apps due to this issue. Does anyone know how to resolve this?

My app Comic Locker - Track & Value (Bundle ID: com.kevinmillerxi.thecomiclocker.app) is a first-time submission with two auto-renewable subscriptions. Version 1.0 is in 'Prepare for Submission' with build 21 attached. Both subscriptions (Pro Monthly and Pro Annual) are configured under the 'Comic Locker Pro' subscription group with full localization, pricing, review screenshots, and availability set to all countries. Paid Apps Agreement is active. ITA Part XX compliance is active. However, the 'In-App Purchases and Subscriptions' section does not appear in the main content area of the version page. The Monetization section (In-App Purchases, Subscriptions) shows in the left sidebar, but there is no way to attach subscriptions to the build on the version page itself. I've tried multiple browsers (Chrome and Safari), uploaded a new build, and updated the version number. I also confirmed via sandbox testing on a physical device that Product.products(for:) returns empty for both product IDs. I've seen similar reports in threads 804327 and 820936. Any help is appreciated.

Hi everyone, I am experiencing an issue with App Store Connect and subscriptions. My app (Couple Organizer, App ID: 6748842796) already has an approved subscription group (Premium Plans) with Monthly and Yearly Premium options. Version 1.0.0 is live in the App Store, subscriptions are working. But - When preparing version 1.1.0 for submission the “In-App Purchases and Subscriptions” section is not visible on the submission page so I am unable to attach them to the new version of the app. I tried removing the build from review and re-adding another one but the section still does not appear. Subscriptions show status approved and ready for sale . My questions: Are subscriptions automatically carried forward to new app versions once approved in the first release? Or is there a step I’m missing to explicitly attach them again in every new version? Is this the expected behavior, or is it a bug in App Store Connect UI? Screenshots available if needed. Any advice would be appreciated!

For some reason they appear in the sidebar but not in the main content area, so I can't add them to my app. This must be some sort of internal glitch. Please help!

Same issue here from France. DAC7 compliance is active and marked as "Actif" in Business → Contracts, but I still get STATE_ERROR.DAC7_CANNOT_SUBMIT_MISSING_REGULATED_PERSONAL_SERVICE_APP_DECLARATION when trying to submit. App ID: 6761303816. Cannot submit Arab Facile for review. Please fix ASAP

We are stuck in AppStoreConnect limbo. We have a new subscription group + two Subscriptions in Ready To Review state in appstoreconnect, but Apple Review rejected our latest app version because they weren't included with the version. Our app version has been rejected for a few issues before this which maybe broke something. When I go to edit the version, there is no Subscriptions & Purchases section to add them for review. I tried editing the subscriptions and subscription group localization to see if that got it out of Waiting For Review state or showed the version section but no luck. So we can't add the Subscriptions for review and we are rejected from App Review if we don't. I submitted an Apple support email 8 days ago and haven't received any response. Does anyone know of a way to get this unblocked?

Hi everyone, I am facing an issue while configuring an App Clip in App Store Connect, and I am unable to proceed due to a UI crash. Issue When I navigate to the App Clip section under my app version and click on the Subtitle field, the page immediately shows: “We can't process your request.” I am unable to enter any metadata for the App Clip experience. Console Error Previously, I observed the following error in the browser console: TypeError: Cannot read properties of undefined (reading 'appClipDefaultExperience.id')

I've been experiencing two critical issues with App Store Connect for several weeks and have contacted Developer Support multiple times by email with no response. Environment: macOS (Sequoia), tested on Chrome and Safari, multiple devices and networks. US-based organization account. ISSUE 1 — BUSINESS PAGE NOT FUNCTIONING (ongoing for weeks) The Business > Agreements/Tax/Banking page does not work correctly. After filling in all required information and clicking Submit, the page silently refreshes back to the unfilled state. No success message, no error message. This happens consistently across all browsers and devices. The browser console shows the following error on page load: [maison] No route found https://appstoreconnect.apple.com/business/atb/[entity-id] This suggests the SPA router fails to initialize the page, which would explain why submit has no effect. Both my Free App and Paid App agreements are stuck in pending status ("Waiting for Tax/Bank Info"), and I cannot complete the required identity verification through the UI. WHAT I'VE TRIED Multiple browsers (Chrome, Safari) Multiple devices and networks Cleared all cookies and cache Disabled all browser extensions Contacted Developer Support by email — no response after 7+ days IMPACT I cannot launch my paid app because the Paid App Agreement cannot be completed. Has anyone encountered the [maison] routing error on the Business page? Any workarounds would be greatly appreciated.

Hello everyone, We’ve recently noticed an issue with our app’s ratings and reviews on the App Store. Some users have informed us that they left ratings and/or reviews, but these never appeared. Additionally, we’ve observed some reviews disappearing after they were initially visible. We contacted Apple Support, and while they pointed us to the App Store terms and conditions—indicating that Apple has discretion over review removal—we’re trying to determine if there might be a technical reason behind this behavior. Here are some specifics: It has been a while since we’ve seen any new ratings or reviews, even though users have confirmed submitting them. Some reviews that were previously approved and visible have disappeared without explanation. We’ve ensured—to the extent possible—that our app complies with all guidelines and policies, so we’re ruling out violations as the cause for now. Since the app is still new, even a few ratings or reviews missing is quite impactful. Has anyone else experienced similar issues? Could this be related to a known bug or technical limitation? For example, could regional settings, delays in processing reviews, or other factors be affecting visibility? We would greatly appreciate any advice on how to investigate this further or escalate the matter effectively. If you’ve encountered this before, what steps did you take to resolve it? Thank you for your help!

Hello all! I'm trying to submit a new app but App Store Connect keeps throwing an error saying "add compliance information for Directive on Administrative Cooperation–7th Amendment (DAC7)". The thing is that this compliance IS submitted and in active status for days now. I keep on re-submit it, but still getting this error.

Any one can help to tell me what is the problem with my submission? there was no error message but i was unable to save. Thanks

My team created an initial app bundle ID called Sendi from the front end of the app store connect account, and created a test app which hasn't been published to App store. Then we also created a second app programmatically using expo go which generated a new app bundle ID. What we need is to link the second configuration generated programmatically to the first Apple Bundle ID as that is the original name of the product, so we can maintain the same name for our App when we eventually go live. Any ideas on how we can achieve that?

Hello, I am facing a search indexing issue specifically within the United States App Store. While my application is fully discoverable and ranking in the India App Store, it does not appear in search results in the USA, even when searching for the exact app name. Current Status: Availability: "All Countries or Regions" is selected (including USA). Direct Link: The App Store URL works perfectly in the USA; users can download it via the link. Primary Language: English (Canada). Metadata: All policies are accepted, and all required information is filled out. Troubleshooting Performed: Verified that the app has been live for more than 72 hours. Confirmed that there are no "Pending Contract" or "Tax/Banking" flags in App Store Connect. Tested search using a unique brand name to rule out high competition. My Question: Since the direct link works, I understand the app is "Available," but why is it not being indexed by the US Search Engine? Do I need to explicitly add an English (U.S.) localization to trigger the index, or is there a specific regional propagation delay I should be aware of? App Details: App ID: 6754450841 Platform: iOS Primary Locale: English (Canada) Thank you for your assistance.

We found that our apps (and other apps from different companies) cannot launch on iOS 9 to iOS 12 devices. The app can be installed successfully but crashes immediately on launch. From the device syslog: assertiond: The process failed to exec SpringBoard: Bootstrapping failed - Unable to bootstrap process Our distribution certificate was issued on Feb 2, 2026, signed by WWDR G3 intermediate certificate. This issue affects all apps under our Apple Developer account on iOS 9-12 devices. iOS 13 and above works fine.

My banking updates have been 'processing' for weeks, and I'm stuck on required forms that don't apply to my application. I can't do anything and haven't received responses on my support cases. Really hoping to get my app out quick. I just want to cancel the price and release it for free, need some help to get something moving!