Subscription Product Missing from StoreKit Response

Question

Created 5d

Replies 2

Boosts 1

Participants 3

Hello,

I am currently testing In-App Purchase subscriptions and encountered an issue where one of my products is not being returned.

I have configured four subscription products:

Annual 6 Months 3 Months Monthly

All products were created and set to be available on the same date in App Store Connect.

However, when fetching products using StoreKit, only three products (Annual, 3 Months, Monthly) are returned. The 6 Months subscription is missing and does not appear in the response.

I have confirmed the following:

All product identifiers are correct and match the code All products are in "Ready for Sale" status Agreements, tax, and banking information are completed The issue occurs consistently in the sandbox environment

Could you please help me understand why only the 6 Months subscription is not being returned?

Thank you.

Boost

Answer 1

DTS Engineer OP

Apple

4d

@GahyunKim

Could you please help me understand why only the 6 Months subscription is not being returned?

Confirm you set localization for the subscription and its subscription group. For more information, see View and edit In-App Purchase information and TN3186: Troubleshooting In-App Purchases availability in the sandbox.

0

Answer 2

taylorhughes OP

4d

I am seeing the same issue. The subscriptions have been live for years, the app release is several months old, but at some point recently the "monthly" version of the subscription has not been returned by StoreKit, only the "annual". Both are "Approved" and have "Approved" localizations. The app is Homeroom: https://apps.apple.com/us/app/homeroom-private-photo-sharing/id923624298

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