Overview

Does apple responds to to emails? Im not getting any answer why my account not approved

Hello, I am facing a search indexing issue specifically within the United States App Store. While my application is fully discoverable and ranking in the India App Store, it does not appear in search results in the USA, even when searching for the exact app name. Current Status: Availability: "All Countries or Regions" is selected (including USA). Direct Link: The App Store URL works perfectly in the USA; users can download it via the link. Primary Language: English (Canada). Metadata: All policies are accepted, and all required information is filled out. Troubleshooting Performed: Verified that the app has been live for more than 72 hours. Confirmed that there are no "Pending Contract" or "Tax/Banking" flags in App Store Connect. Tested search using a unique brand name to rule out high competition. My Question: Since the direct link works, I understand the app is "Available," but why is it not being indexed by the US Search Engine? Do I need to explicitly add an English (U.S.) localization to trigger the index, or is there a specific regional propagation delay I should be aware of? App Details: App ID: 6754450841 Platform: iOS Primary Locale: English (Canada) Thank you for your assistance.

Xcode Cloud seems to be queueing up builds but not processing them. Currently the earliest queued build on my end is about 3 hours ago. System status pages don't show any issues. I just want to check if this is something other people are seeing or just something going weird on our account.

Hello, I submitted my app for review and it was rejected under Guideline 4.2. I believe the rejection was a misunderstanding of my app's functionality, so I filed an appeal through the Resolution Center explaining why I believe my app meets the minimum functionality requirements. It's been passed almost two weeks since I filed the appeal but I've received no response or update on the status. My app is directly tied to an event launching next week, and without a resolution, I will miss the launch window entirely. I'd greatly appreciate any visibility into where my appeal stands, or any guidance on what steps I can take to move this forward. Thank you for your time.

Hello everyone, I paid for an Apple Developer subscription, but after a week, about 7-8 days, I still don't have access to my developer funds. The subscription is active, but the money is debited. Please help me access and activate my developer account. I haven't received a response for several days, and I'm very upset. I just don't know what to do. They aren't responding to my requests, and the phone number isn't listed anywhere, so I can't call. The Apple Developer subscription is showing in the App Store subscriptions, the money is debited, the account is inactive, and my Apple Developer account is empty. This is my first and very frustrating experience. Order code: D009562242

I'm unable to submit builds to TestFlight or install them on my device for my app "TalkBee" (Bundle ID: com.talkbee.app). Error when submitting for beta review: { "status": "422", "code": "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title": "Beta contract is missing for the app." } When trying to install via TestFlight app on iPhone, I get: "The requested app is not available or doesn't exist." What I have verified: All agreements (Free Apps + Paid Apps) are Active Bank account is Active (SAR) Tax forms (W-8BEN) are Active Build uploads successfully via Transporter Individual developer account, I am the Account Holder Existing Apple Support Case: 102857454011 (no resolution yet) This is blocking my app release. Any help would be appreciated.

Hello, since yesterday I've been seeing this error that prevents me from submitting my app for review: "To submit new apps or avoid potential payment blocks, add compliance information for Model Reporting Rules for Digital Platforms (MRDP)." Despite the cryptic information, I've already found the "Model Reporting Rules for Digital Platforms" Compliance documents in the Business section of my account and I've already declared multiple times that no, none of my apps provide personal services in any country or region. And despite that, I still see the damn error. What gives? Is it the same issue I see other users reporting about this DAC7 error? I'm based in the UK. The app is meant to be released in the anglosphere territories of UK, Ireland, Australia and New Zealand. I've managed to submit one version for review but I hadn't linked "In-App Purchases and Subscription" in the review page of the distribution tab, so I had to make a new build to add that and re-submit. This is how I got stuck. Any feedback appreciated. Thanks!

Hi everyone, I’m stuck in the App Review process with In-App Purchases (subscriptions) and would really appreciate some guidance. Situation: I have an app with subscriptions (Premium Monthly and Premium Yearly) Both subscriptions are in “Waiting for Review” status I submitted a new app version for review Issue: The app was rejected with: “subscriptions were unavailable at time of review” Before that, I also received a rejection saying the reviewer could not locate the In-App Purchases. What’s confusing: Subscriptions are not yet approved (still “Waiting for Review”) In the current app version page, I do not see the “In-App Purchases” section at all, so I cannot confirm whether they are attached to this build The app correctly loads products via StoreKit, but returns empty when products are not available Questions: Do subscriptions need to be approved before they can be used during app review? Should I reject the current version and resubmit while manually attaching the subscriptions? Is it expected that the “In-App Purchases” section is missing from the version page in this case? Has anyone experienced this “subscriptions unavailable” issue while IAPs are still “Waiting for Review”? I feel like I’m stuck in a loop where: The app needs IAP to pass review But IAP are not available yet during review Any advice on the correct process would be greatly appreciated. Thanks!

Hey everyone, Quick question; I noticed in my Payments and Financial Reports that Apple deducted about $85 from my proceeds in March. (MARCH) the payment that i ll receive after 45 days in May Is this normal? Has this happened to anyone else here? Just trying to understand if this is a standard fee or something specific to my account. Thanks!

My team created an initial app bundle ID called Sendi from the front end of the app store connect account, and created a test app which hasn't been published to App store. Then we also created a second app programmatically using expo go which generated a new app bundle ID. What we need is to link the second configuration generated programmatically to the first Apple Bundle ID as that is the original name of the product, so we can maintain the same name for our App when we eventually go live. Any ideas on how we can achieve that?

Hello Apple Developer Support, I am reaching out for technical guidance regarding screen capture protection behavior on macOS. We are building a desktop application using Flutter running on macOS, and we have implemented native Swift code inside the macOS Runner in order to protect sensitive content from screen recording and screen sharing. Our current implementation relies on native window-level protection and display state handling from Swift, while the main UI remains rendered by Flutter. The main challenge we are facing is the following: we need to keep a strong native anti-recording protection on macOS the application is heavily used with AirPlay and screen mirroring currently, AirPlay / mirroring is often interpreted by the system similarly to screen capture or screen recording this causes our protected content to be replaced by a gray or blank area even during legitimate AirPlay usage In practice, we would like to allow: AirPlay legitimate external display / mirroring usage while still preventing: screen recording screen sharing unauthorized screen capture We would like to know whether Apple recommends an official supported approach for this use case, preferably using public APIs. More specifically: Is there an officially supported way on macOS to distinguish AirPlay mirroring from screen recording / screen sharing? Is "NSWindow.sharingType" the recommended public API for this scenario? Is there a recommended approach when the UI surface is rendered through Flutter / Metal? Are there any best practices with ScreenCaptureKit for protecting content without affecting AirPlay? We understand that some lower-level APIs may not be officially supported, so we would greatly appreciate guidance toward a public and future-proof implementation path. Thank you very much for your time and support. Best regards, Tony

I’m experiencing a confusing issue with App Store Server Notifications (Version 2) in the Sandbox environment. I've configured my Sandbox URL, but I'm not receiving any notifications despite successful API responses. App Details: App ID: 6753059790 Bundle ID: com.xmojong.widgetTest Sandbox URL: https://webhook.site/97938287-07e8-4482-a053-b6ccfca76634 The Problem: I am calling the requestTestNotification endpoint via the App Store Server API. The API call is successful and consistently returns a 200 OK status code. However, no notification (Type: TEST) is ever delivered to my Webhook.site endpoint. What I've verified: Endpoint Accessibility: I tested the Webhook URL by sending a manual POST request directly from my iOS app; it was received instantly. Configuration: The URL is correctly entered in the Sandbox Server URL field (not Production) in App Store Connect. Notification Version: It is set to Version 2. Propagation Time: It has been over 3 hours since I updated the URL and saved the changes in App Store Connect. JWT Token: The JWT for the API call is valid (verified by the 200 response from Apple). My Question: If the requestTestNotification API returns a 200, doesn't that mean the App Store server has successfully queued the notification for my specific URL? Is there a known delay for Sandbox notification delivery or URL propagation recently? Or are there any hidden requirements for the Sandbox environment that I might have missed? Any help or insights would be greatly appreciated! Thanks in advance!

Hello Apple Developer Support, I am reaching out for technical guidance regarding screen capture protection behavior on macOS. We are building a desktop application using Flutter running on macOS, and we have implemented native Swift code inside the macOS Runner in order to protect sensitive content from screen recording and screen sharing. Our current implementation relies on native window-level protection and display state handling from Swift, while the main UI remains rendered by Flutter. The main challenge we are facing is the following: we need to keep a strong native anti-recording protection on macOS the application is heavily used with AirPlay and screen mirroring currently, AirPlay / mirroring is often interpreted by the system similarly to screen capture or screen recording this causes our protected content to be replaced by a gray or blank area even during legitimate AirPlay usage In practice, we would like to allow: AirPlay legitimate external display / mirroring usage while still preventing: screen recording screen sharing unauthorized screen capture We would like to know whether Apple recommends an official supported approach for this use case, preferably using public APIs. More specifically: Is there an officially supported way on macOS to distinguish AirPlay mirroring from screen recording / screen sharing? Is "NSWindow.sharingType" the recommended public API for this scenario? Is there a recommended approach when the UI surface is rendered through Flutter / Metal? Are there any best practices with ScreenCaptureKit for protecting content without affecting AirPlay? We understand that some lower-level APIs may not be officially supported, so we would greatly appreciate guidance toward a public and future-proof implementation path. Thank you very much for your time and support. Best regards, Tony

Description: I'm trying to set up Xcode Cloud for a tvOS project that uses Tuist for project generation. The workflow is created successfully, but when I try to manually start a build, no branches are listed — it just shows "There are no branches available." Setup: tvOS app project using Tuist 4.x for project generation Hosted on GitHub (private repository, organization) The .xcodeproj and .xcworkspace files were originally in .gitignore (standard practice for Tuist projects) ci_scripts/ci_post_clone.sh is configured to install Tuist and run tuist generate --no-open after cloning What I've tried: Removed *.xcodeproj and *.xcworkspace from .gitignore and committed the generated project.pbxproj to Git — branches still not visible Changed the "Project or Workspace" path in the workflow settings to match the actual location of project.pbxproj (Projects/App/.xcodeproj) — no change Temporarily changed the default branch to one that contains the committed .xcodeproj with project.pbxproj — still no branches available Verified GitHub App (Xcode Cloud) has proper repository access with read permissions for code, metadata, and pull requests Confirmed no webhook configuration issues (compared with another working repository that also has no webhooks) Key observation: When I switch the workflow's source repository to a different repository (a standard Xcode project, not Tuist-based) within the same organization, branches appear correctly. Switching back to the Tuist-based repository shows no branches again. This suggests the issue is specific to the repository structure, not GitHub permissions or workflow configuration. Project structure: Root/ ├── Workspace.swift # Tuist workspace definition ├── Tuist/ │ └── Package.swift # SPM dependencies ├── Projects/ │ └── App/ │ ├── Project.swift # Tuist project definition │ └── <project>.xcodeproj/ │ └── project.pbxproj ← (committed to Git) ├── <project>.xcodeproj/ # Root-level (no project.pbxproj, only xcshareddata/schemes) ├── ci_scripts/ │ └── ci_post_clone.sh # Installs Tuist & generates project └── .gitignore Environment: Xcode version: Latest Release (26.4) macOS: Latest Release (Tahoe 26.4) Tuist version: 4.161.0 Question How does Xcode Cloud discover branches for a repository? Does it require a valid .xcodeproj with project.pbxproj at a specific path on every branch? Is there a known limitation or recommended setup for Tuist-based projects where project files are generated at build time via ci_post_clone.sh?

I have submitted my application for one month, but it is still awaiting review. So I resubmitted it for review. I am the owner of this application and I also requested an expedited review. I also consulted Apple and contacted them several times through the "Contact Us" option, but the reply always said that it would take some time. Therefore, we can only seek help from the review staff here. Application ID: 675550806

I’m implementing a macOS Platform SSO extension using ASAuthorizationProviderExtensionAuthorizationRequest. In beginAuthorization, I intercept an OAuth authorize request and call: request.complete(httpAuthorizationHeaders: [ "x-psso-attestation": signedJWT ]) I also tested: request.complete(httpAuthorizationHeaders: [ "Authorization": "Bearer test-value" ]) From extension logs, I can confirm the request is intercepted correctly and the header dictionary passed into complete(httpAuthorizationHeaders:) contains the expected values. However: the header is not visible in browser devtools the header does not appear at the server / reverse proxy So the question is: Does complete(httpAuthorizationHeaders:) support arbitrary custom headers, or only a restricted set of authorization-related headers ? Is there something that I might be missing ? And if custom headers are not supported, is there any supported way for a Platform SSO extension to attach a normal HTTP header to the continued outbound request ?

iPhone 14(iOS 26.4) MacBook Air M4 (macOS 26.4) When I mirror with iPhone on Mac, the enter key is always pressed automatically uncontrollably, causing the search bar and other related scenes to fail. And AirPods Pro 2nd generation will switch between Mac and iPhone by mistake, when iPhone and Mac are not playing

Hi, I’m hoping someone can help clarify the correct entitlement format for the Enhanced Security capability in a macOS App Store build. Context Our app is a sandboxed macOS app built with Xcode 26.4. We enabled the Enhanced Security capability in Signing & Capabilities, and we configured the entitlements based on the current documentation. What’s confusing me The Xcode 26.4 release notes say apps that already adopted Enhanced Security should remove: com.apple.security.hardened-process.enhanced-security-version com.apple.security.hardened-process.platform-restrictions and replace them with: com.apple.security.hardened-process.enhanced-security-version-string with value 1 com.apple.security.hardened-process.platform-restrictions-string with value 2 Reference: https://aninterestingwebsite.com/documentation/xcode-release-notes/xcode-26_4-release-notes The entitlement reference pages also seem consistent with that: https://aninterestingwebsite.com/documentation/bundleresources/entitlements/com.apple.security.hardened-process.enhanced-security-version-string https://aninterestingwebsite.com/documentation/bundleresources/entitlements/com.apple.security.hardened-process.platform-restrictions-string So our app currently uses the new -string entitlements with values "1" and "2". Our App Review rejection said: The app incorrectly implements sandboxing, or it contains one or more entitlements with invalid values. Entitlement "com.apple.security.hardened-process.enhanced-security-version-string" value must be boolean and true. Entitlement "com.apple.security.hardened-process.platform-restrictions-string" value must be boolean and true. That’s the part I can’t reconcile with the documentation. Questions For a Mac App Store submission built with Xcode 26.4, should these two entitlements use the new string-based form, or Boolean true? If the expected format has changed, is there any updated guidance beyond the Xcode 26.4 release notes and current entitlement reference? If Apple staff or anyone familiar with this can clarify what format is currently expected, I’d really appreciate it. Thanks.

I enrolled in Dev Program for 3 days. How long it takes usually to get approved? Do I pay before enrollment or after? There's no clear info on the process.

My banking updates have been 'processing' for weeks, and I'm stuck on required forms that don't apply to my application. I can't do anything and haven't received responses on my support cases. Really hoping to get my app out quick. I just want to cancel the price and release it for free, need some help to get something moving!