If you do a search on the App Store for my app name "YatzyVibe". My app is listed amongst 'baby' and 'pregnancy' apps.
Does anyone know what is causing the App Store search process to list my YatzyVibe (dice game) app amongst 'baby' and 'pregnancy' apps? Why isn't it listed amongst Yatzy Game apps?
My app name: YatzyVibe Subtitle: No internet needed! Keywords: offline,dice,yatzy,yahtzee,bluetooth,multiplayer,travel,cruise,plane,no internet,family Developer Name: Andrew W. Wesolowski Support URL: https://newbornsoftware.com Bundle ID: com.newbornsoftware.yatzyvibe My app Description does NOT contain any references to 'baby' or 'pregnancy' but does contain: Terms of Use (EULA): https://newbornsoftware.com/terms.html Privacy Policy: https://newbornsoftware.com/privacy.html
Any suggestions on how I can resolve this issue so that: 1. A direct search for "YatzyVibe" takes a user directly to my app 2. Searching for my YatzyVibe app, will result in it being listed amongst other Yatzy type game apps and NOT 'baby' and 'pregnancy' apps.
Any help would be appreciated.
BTW... I did contact Developer Support via email and their response was not very useful (attached below):
Thank you for contacting Developer Support, my name is Jessica and I am so happy to provide you with support today! We wanted to thank you for your patience as we are currently experiencing higher than normal contact volumes, and remain committed to assisting you as quickly as possible. We truly appreciate your patience during this process.
I understand that your app is showing up under an unrelated category. I’d love to provide support on this!
App tagging is a new feature in the App Store. Each app can display up to four tags on the App Store, and tags appear in search results.
Tags are automatically assigned to apps based on the following metadata provided by the developer: Title Subtitle Category Description What’s New Icon Screenshots
For more information on this, please visit https://aninterestingwebsite.com/help/app-store-connect/manage-app-information/manage-app-tags
Please let us know if you still require further assistance! We are always happy to help.
For your records, your case ID number is 102872948386.
Happy to help,
Jessica Developer Support