Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
0
0
139
Jun ’25
We can't continue with your enrollment at this time.
Dear Suman, Here is Volker, senior Advisor with Developer Support, and I am following up on your case. Thank you for your patience. For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time. You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. If you have any further questions or queries, please feel free to contact us. If you contact us by phone, please reference your case number 102654*******. Developer Support is available Monday to Friday, 8:00 AM through 5:00 PM (GMT+1). Kind regards, Volker Developer Support
0
0
104
Sep ’25
How to keep Sign in with Apple users signed in after app transfer?
I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.
0
0
144
Apr ’25
Developer Program pending for a week
Hi there, Last week i was finally able to get through and purchase my membership for the Apple Developer Program. The problem is, even though I already paid, it keeps saying: "Purchase your membership. To continue your enrollment, complete your purchase now, Your purchase may take up to 48 hours to process." I've tried to reach out to apple developer support numerous times, but no reply whatsoever... What do i do at this point?
0
0
69
Apr ’25
Issue with Azure Entra External ID and Apple ID Federation – "invalid_request invalid web redirect url"
I'm currently coding an application using Azure Entra External ID (B2C) with User Flows and multiple identity providers configured. So far, I’ve successfully linked Microsoft, Google, and Facebook. However, when configuring Apple as an identity provider, the User Flow fails with the following error: "invalid_request invalid web redirect url" Following the Microsoft Learn guide (https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-apple-federation-customers), I completed the following: Create an Apple application Sign in to the Apple Developer Portal with your account credentials. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a New Identifier section, select App IDs, and then select Continue. For Select a type, select App, and then select Continue. To Register your App ID: Enter a Description. Enter the Bundle ID, such as com.contoso.azure-ad. Explicit naming such as com.myappdomain.myappname recommended. For Capabilities, select Sign in with Apple from the capabilities list. Take note of your Team ID (App ID Prefix) from this step. You'll need it later. Select Continue and then Register. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a new identifier section, select Services IDs, and then select Continue. In Register a Services ID: Enter a Description. The description is shown to the user on the consent screen. Enter the Identifier, such as com.contoso.entra-service. Explicit naming such as com.myappdomain.myappname.service is recommended. Take note of your Service ID identifier. The identifier is your Client ID. Select Continue, and then select Register. From Identifiers, select the Service ID identifier you created. Select Sign In with Apple, and then select Configure. Select the Primary App ID you want to configure Sign in with Apple with. In Domains and Subdomains, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: .ciamlogin.com .ciamlogin.com In Return URLs, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 Select Next, and then select Done. When the pop-up window is closed, select Continue, and then select Save. Create an Apple client secret From the Apple Developer portal menu, select Keys, and then select (+). To Register a New Key: Type a Key Name. Select Sign in with Apple, and then select Configure. For the Primary App ID, select the app you created previously, and then select Save. Select Continue, and then select Register to finish the key registration process. Take note of the Key ID. This key is required when you configure the identity provider. To Download Your Key, select Download to download the .p8 file that contains your key. Select Done. Configure Apple federation in Microsoft Entra External ID After you create the Apple app, in this step you set the Apple app details in Microsoft Entra External ID. You can use the Microsoft Entra admin center to do so. To configure Apple federation in the Microsoft Entra admin center, follow these steps: Sign in to the Microsoft Entra admin center. Browse to Entra ID > External Identities > All identity providers. Under the Built-in tab, select Apple. The Name Apple is autopopulated. It cannot be changed. Enter the following details: Client (Apple service) ID: The client ID of the Apple application you created in the previous step. Apple developer team ID: The Apple developer team ID related to the Apple application you created in the previous step. Key ID: The key ID of the Apple application you created in the previous step. Client secret (.p8) key: The client secret key of the Apple application you created in the previous step. Select Save. You’ll see Apple listed as a configured identity provider. Add Apple identity provider to a user flow At this point, the Apple identity provider has been set up in your Microsoft Entra External ID, but it's not yet available in any of the sign-in pages. To add the Apple identity provider to a user flow: In your customer tenant, browse to Entra ID > External Identities > User flows. Select the user flow where you want to add the Apple identity provider. Under Settings, select Identity providers. Under Other Identity Providers, select Apple. Select Save. ❌ The Issue After completing all steps, Apple still fails during sign-in, while the other providers work correctly. The error message I receive is: "invalid_request invalid web redirect url" Request for Help I'm unsure where the misconfiguration may lie — whether it's with: The Return URLs entered in the Apple Developer portal, The Client ID or other fields in the Entra portal, Or something else I’ve overlooked. If anyone has successfully configured Apple ID federation with Azure Entra External ID (B2C) and encountered this error, I'd really appreciate any insights or suggestions. Thank you!
0
0
281
Jul ’25
Cannot enroll
I can log in but not renew dev programm payment: Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership. In trader contact i see a wrong DUNS Number but i enabled no chance to edit. When i try to get a support call, error message wrong email. But in account is the right one confirmed. Thanks for helping, how can i enroll to the dev programm and publish my new App? Android is now approved and i stuck with IOS here.
0
0
94
Sep ’25
Developer Program Stuck in UAE Region Despite US Apple ID
Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance
0
0
130
Jun ’25
Signature Validation Issue in Apple Notifications V2 Webhooks
I am writing to bring to your attention a critical issue we are encountering while implementing Apple V2 webhook notifications on our platform. We are currently unable to authorize the token due to signature verification issues. We are unclear about the expected signature and how to validate it correctly. Additionally, we observed that the kid (Key ID), which was available in the header in Apple Pay V1 and used to retrieve the public key, is no longer present in the V2 webhook headers. We have already reviewed the official documentation here: Apple Server Notifications V2, but it does not clarify how to handle the signature validation or proceed. We would appreciate any guidance or documentation that could help us complete this integration successfully. Thank you for your support
0
0
140
Sep ’25
Getting 401 Unauthenticated when calling StoreKit In-App API with JWT
Hello, I am trying to call the StoreKit In-App API, but I am consistently receiving a 401 Unauthenticated error. Here is what I have done so far: JWT creation (via https://jwt.io): Header: { "alg": "ES256", "kid": "**********", "typ": "JWT" } Payload: { "iss": "********-e662-43d2-be42-012d0138ce39", "aud": "appstoreconnect-v1", "iat": 1757389187, "exp": 1757390987 } Private Key (.p8): -----BEGIN PRIVATE KEY----- -----END PRIVATE KEY----- Algorithm used: ES256 This generates the JWT successfully. API Call: I then include the JWT in the request header as follows: Authorization: Bearer ************ Endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/2000001003740262 Response: Status: 401 Unauthenticated Request ID: S3KCYHDVRMDKUT3TZVTY3QRRWM.0.0 Has anyone else faced this issue? Is there something incorrect with how I’m generating the JWT (e.g., iat/exp values, formatting, or encoding)? Do I need to generate separate keys for Sandbox and Production, or is the same key valid for both? Any guidance would be appreciated. Thanks in advance!
0
1
185
Sep ’25
your payments from apple are on hold
Hi everyone, I'm an indie developer and I'm currently dealing with a confusing and concerning issue with Apple. I'm wondering if anyone has experienced something similar. 🔻 What happened: I’m based in Poland and recently opened a sole proprietorship. A few days before the issue, I updated my W-8BEN tax form (correcting my personal ID to my business tax ID – NIP). Then, one day before my scheduled monthly payout, I received an email from Apple saying: "Your payments are on hold – we’ve noticed irregular activity on your account." All payments were suddenly put on hold with no specific reason given. My app remains live and available on the App Store. I wasn’t warned ahead of time, and there’s no detailed explanation from Apple so far. 🔸 My questions: Has anyone else had all their payments withheld right before payout like this? What were the reasons in your case (tax issues, account verification, “irregular activity”, etc.)? How long did it take to resolve, and did Apple eventually release the funds? I’ve contacted Apple Finance, but responses so far have been generic and slow. Any advice, experience, or clarification would be extremely appreciated — this payout is essential for covering my operating costs, and being left without funds so suddenly is pretty rough.
0
0
203
Jun ’25
Repeated Failure to Enroll in Apple Developer Program – No Reason Provided
Hello, I’ve attempted multiple times to enroll in the Apple Developer Program, but the enrollment consistently fails. Despite reaching out to Apple Support through several emails, I have never received a clear explanation or log details on why the enrollment was not successful. I even requested that my client (with a foreign account) attempt the payment on my behalf, yet the application was still rejected. This suggests the issue is not simply related to payment method or regional restrictions. At this point, I would appreciate clear feedback or error details explaining why the enrollment fails so I can resolve the issue. For reference, here is the Purchase ID issued to me during the attempted enrollment: DWHQ8WFZJH I kindly ask Apple Support or community members with similar experience to assist in resolving this matter.
0
0
124
Sep ’25
Unable to Complete Apple Developer Enrollment – Account Issue
Dear Apple Developer Support Team, I am experiencing an issue when trying to enroll in the Apple Developer Program with my Apple ID . When I click “Join the Apple Developer Program,” a message appears stating: “Your account may have an issue. You need to resolve it before you can continue the enrollment process.” I have already contacted Apple Support multiple times in China, but the issue has not been resolved after several weeks. This is preventing us from completing the registration and moving forward with our app development. Could you please help us: Identify the specific issue with this account. Provide the steps required to resolve it. Expedite the process, as this delay is significantly affecting our business. Account details: Apple ID Region: China Mainland Enrollment type: Company/Organization We would greatly appreciate your assistance and a timely resolution. Please let us know if you require any additional documents or verification. Thank you for your support. Best regards,
0
0
69
Sep ’25
Issue with Apple Developer Enrollment – Email Validation
Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday
0
0
66
Sep ’25
Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
0
1
124
Jul ’25
Stuck After Paying – “You’ve already agreed to the Apple Developer Agreement” Loop
Hi, I need help resolving an enrollment issue. When I log into my Apple Developer account on the website, I only see the message: “You’ve already agreed to the Apple Developer Agreement.” After that, nothing else loads and I can’t continue. What I’ve tried: Paid the annual fee (it shows as charged). Logged in from iPhone (Developer app), Mac, Safari, and Chrome. Same error. Cleared cookies, tried private mode, and even changed my email. Contacted normal Apple Support (they couldn’t help). Tried to reach Developer Support but I can’t since I’m technically not enrolled. Other details: I can’t access App Store Connect. My Apple ID birthday is set to 15 October 2000. I’ve already accepted the Developer Agreement. Developer app shows an error whenever I try enrollment there. At this point, I’m stuck in a loop: Apple says I’ve already agreed, but my membership isn’t activated, and I can’t contact the right support channel.
0
2
91
Sep ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
Replies
0
Boosts
0
Views
139
Activity
Jun ’25
We can't continue with your enrollment at this time.
Dear Suman, Here is Volker, senior Advisor with Developer Support, and I am following up on your case. Thank you for your patience. For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time. You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. If you have any further questions or queries, please feel free to contact us. If you contact us by phone, please reference your case number 102654*******. Developer Support is available Monday to Friday, 8:00 AM through 5:00 PM (GMT+1). Kind regards, Volker Developer Support
Replies
0
Boosts
0
Views
104
Activity
Sep ’25
How to keep Sign in with Apple users signed in after app transfer?
I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.
Replies
0
Boosts
0
Views
144
Activity
Apr ’25
Issue with Creating Apple Developer Enterprise Account(Security Code Error: Verification codes can’t be sent to this phone number at this time. Please try again later.)
Hi, I'm experiencing an issue while trying to create an Apple Developer account for my enterprise, as I need it to deploy our app.
Replies
0
Boosts
0
Views
147
Activity
Sep ’25
Developer Program pending for a week
Hi there, Last week i was finally able to get through and purchase my membership for the Apple Developer Program. The problem is, even though I already paid, it keeps saying: "Purchase your membership. To continue your enrollment, complete your purchase now, Your purchase may take up to 48 hours to process." I've tried to reach out to apple developer support numerous times, but no reply whatsoever... What do i do at this point?
Replies
0
Boosts
0
Views
69
Activity
Apr ’25
Issue with Azure Entra External ID and Apple ID Federation – "invalid_request invalid web redirect url"
I'm currently coding an application using Azure Entra External ID (B2C) with User Flows and multiple identity providers configured. So far, I’ve successfully linked Microsoft, Google, and Facebook. However, when configuring Apple as an identity provider, the User Flow fails with the following error: "invalid_request invalid web redirect url" Following the Microsoft Learn guide (https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-apple-federation-customers), I completed the following: Create an Apple application Sign in to the Apple Developer Portal with your account credentials. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a New Identifier section, select App IDs, and then select Continue. For Select a type, select App, and then select Continue. To Register your App ID: Enter a Description. Enter the Bundle ID, such as com.contoso.azure-ad. Explicit naming such as com.myappdomain.myappname recommended. For Capabilities, select Sign in with Apple from the capabilities list. Take note of your Team ID (App ID Prefix) from this step. You'll need it later. Select Continue and then Register. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a new identifier section, select Services IDs, and then select Continue. In Register a Services ID: Enter a Description. The description is shown to the user on the consent screen. Enter the Identifier, such as com.contoso.entra-service. Explicit naming such as com.myappdomain.myappname.service is recommended. Take note of your Service ID identifier. The identifier is your Client ID. Select Continue, and then select Register. From Identifiers, select the Service ID identifier you created. Select Sign In with Apple, and then select Configure. Select the Primary App ID you want to configure Sign in with Apple with. In Domains and Subdomains, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: .ciamlogin.com .ciamlogin.com In Return URLs, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 Select Next, and then select Done. When the pop-up window is closed, select Continue, and then select Save. Create an Apple client secret From the Apple Developer portal menu, select Keys, and then select (+). To Register a New Key: Type a Key Name. Select Sign in with Apple, and then select Configure. For the Primary App ID, select the app you created previously, and then select Save. Select Continue, and then select Register to finish the key registration process. Take note of the Key ID. This key is required when you configure the identity provider. To Download Your Key, select Download to download the .p8 file that contains your key. Select Done. Configure Apple federation in Microsoft Entra External ID After you create the Apple app, in this step you set the Apple app details in Microsoft Entra External ID. You can use the Microsoft Entra admin center to do so. To configure Apple federation in the Microsoft Entra admin center, follow these steps: Sign in to the Microsoft Entra admin center. Browse to Entra ID > External Identities > All identity providers. Under the Built-in tab, select Apple. The Name Apple is autopopulated. It cannot be changed. Enter the following details: Client (Apple service) ID: The client ID of the Apple application you created in the previous step. Apple developer team ID: The Apple developer team ID related to the Apple application you created in the previous step. Key ID: The key ID of the Apple application you created in the previous step. Client secret (.p8) key: The client secret key of the Apple application you created in the previous step. Select Save. You’ll see Apple listed as a configured identity provider. Add Apple identity provider to a user flow At this point, the Apple identity provider has been set up in your Microsoft Entra External ID, but it's not yet available in any of the sign-in pages. To add the Apple identity provider to a user flow: In your customer tenant, browse to Entra ID > External Identities > User flows. Select the user flow where you want to add the Apple identity provider. Under Settings, select Identity providers. Under Other Identity Providers, select Apple. Select Save. ❌ The Issue After completing all steps, Apple still fails during sign-in, while the other providers work correctly. The error message I receive is: "invalid_request invalid web redirect url" Request for Help I'm unsure where the misconfiguration may lie — whether it's with: The Return URLs entered in the Apple Developer portal, The Client ID or other fields in the Entra portal, Or something else I’ve overlooked. If anyone has successfully configured Apple ID federation with Azure Entra External ID (B2C) and encountered this error, I'd really appreciate any insights or suggestions. Thank you!
Replies
0
Boosts
0
Views
281
Activity
Jul ’25
My enrollment is in being processed for a long time
My program enrollment request send from noon on September 27th (GMT+7) doesn't receive any answer email still now. Any problem with my enrollment?
Replies
0
Boosts
0
Views
49
Activity
Sep ’25
苹果开发者无法邀请测试员,请问现在是在维护吗
苹果开发者无法邀请测试员,请问现在是在维护吗
Replies
0
Boosts
0
Views
84
Activity
Jun ’25
Cannot enroll
I can log in but not renew dev programm payment: Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership. In trader contact i see a wrong DUNS Number but i enabled no chance to edit. When i try to get a support call, error message wrong email. But in account is the right one confirmed. Thanks for helping, how can i enroll to the dev programm and publish my new App? Android is now approved and i stuck with IOS here.
Replies
0
Boosts
0
Views
94
Activity
Sep ’25
Developer Program Stuck in UAE Region Despite US Apple ID
Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance
Replies
0
Boosts
0
Views
130
Activity
Jun ’25
Signature Validation Issue in Apple Notifications V2 Webhooks
I am writing to bring to your attention a critical issue we are encountering while implementing Apple V2 webhook notifications on our platform. We are currently unable to authorize the token due to signature verification issues. We are unclear about the expected signature and how to validate it correctly. Additionally, we observed that the kid (Key ID), which was available in the header in Apple Pay V1 and used to retrieve the public key, is no longer present in the V2 webhook headers. We have already reviewed the official documentation here: Apple Server Notifications V2, but it does not clarify how to handle the signature validation or proceed. We would appreciate any guidance or documentation that could help us complete this integration successfully. Thank you for your support
Replies
0
Boosts
0
Views
140
Activity
Sep ’25
Apple Developer Program Enrollment
I selected "Individual / Sole Proprietor" during enrollment, but I’m being redirected to an organization agreement with the message: “Your enrollment could not be completed at this time.” Why is this happening, and how can I restart enrollment properly as an individual?
Replies
0
Boosts
0
Views
101
Activity
Jul ’25
Getting 401 Unauthenticated when calling StoreKit In-App API with JWT
Hello, I am trying to call the StoreKit In-App API, but I am consistently receiving a 401 Unauthenticated error. Here is what I have done so far: JWT creation (via https://jwt.io): Header: { "alg": "ES256", "kid": "**********", "typ": "JWT" } Payload: { "iss": "********-e662-43d2-be42-012d0138ce39", "aud": "appstoreconnect-v1", "iat": 1757389187, "exp": 1757390987 } Private Key (.p8): -----BEGIN PRIVATE KEY----- -----END PRIVATE KEY----- Algorithm used: ES256 This generates the JWT successfully. API Call: I then include the JWT in the request header as follows: Authorization: Bearer ************ Endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/2000001003740262 Response: Status: 401 Unauthenticated Request ID: S3KCYHDVRMDKUT3TZVTY3QRRWM.0.0 Has anyone else faced this issue? Is there something incorrect with how I’m generating the JWT (e.g., iat/exp values, formatting, or encoding)? Do I need to generate separate keys for Sandbox and Production, or is the same key valid for both? Any guidance would be appreciated. Thanks in advance!
Replies
0
Boosts
1
Views
185
Activity
Sep ’25
your payments from apple are on hold
Hi everyone, I'm an indie developer and I'm currently dealing with a confusing and concerning issue with Apple. I'm wondering if anyone has experienced something similar. 🔻 What happened: I’m based in Poland and recently opened a sole proprietorship. A few days before the issue, I updated my W-8BEN tax form (correcting my personal ID to my business tax ID – NIP). Then, one day before my scheduled monthly payout, I received an email from Apple saying: "Your payments are on hold – we’ve noticed irregular activity on your account." All payments were suddenly put on hold with no specific reason given. My app remains live and available on the App Store. I wasn’t warned ahead of time, and there’s no detailed explanation from Apple so far. 🔸 My questions: Has anyone else had all their payments withheld right before payout like this? What were the reasons in your case (tax issues, account verification, “irregular activity”, etc.)? How long did it take to resolve, and did Apple eventually release the funds? I’ve contacted Apple Finance, but responses so far have been generic and slow. Any advice, experience, or clarification would be extremely appreciated — this payout is essential for covering my operating costs, and being left without funds so suddenly is pretty rough.
Replies
0
Boosts
0
Views
203
Activity
Jun ’25
Repeated Failure to Enroll in Apple Developer Program – No Reason Provided
Hello, I’ve attempted multiple times to enroll in the Apple Developer Program, but the enrollment consistently fails. Despite reaching out to Apple Support through several emails, I have never received a clear explanation or log details on why the enrollment was not successful. I even requested that my client (with a foreign account) attempt the payment on my behalf, yet the application was still rejected. This suggests the issue is not simply related to payment method or regional restrictions. At this point, I would appreciate clear feedback or error details explaining why the enrollment fails so I can resolve the issue. For reference, here is the Purchase ID issued to me during the attempted enrollment: DWHQ8WFZJH I kindly ask Apple Support or community members with similar experience to assist in resolving this matter.
Replies
0
Boosts
0
Views
124
Activity
Sep ’25
Unable to Complete Apple Developer Enrollment – Account Issue
Dear Apple Developer Support Team, I am experiencing an issue when trying to enroll in the Apple Developer Program with my Apple ID . When I click “Join the Apple Developer Program,” a message appears stating: “Your account may have an issue. You need to resolve it before you can continue the enrollment process.” I have already contacted Apple Support multiple times in China, but the issue has not been resolved after several weeks. This is preventing us from completing the registration and moving forward with our app development. Could you please help us: Identify the specific issue with this account. Provide the steps required to resolve it. Expedite the process, as this delay is significantly affecting our business. Account details: Apple ID Region: China Mainland Enrollment type: Company/Organization We would greatly appreciate your assistance and a timely resolution. Please let us know if you require any additional documents or verification. Thank you for your support. Best regards,
Replies
0
Boosts
0
Views
69
Activity
Sep ’25
Issue with Apple Developer Enrollment – Email Validation
Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday
Replies
0
Boosts
0
Views
66
Activity
Sep ’25
Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
Replies
0
Boosts
1
Views
124
Activity
Jul ’25
Stuck After Paying – “You’ve already agreed to the Apple Developer Agreement” Loop
Hi, I need help resolving an enrollment issue. When I log into my Apple Developer account on the website, I only see the message: “You’ve already agreed to the Apple Developer Agreement.” After that, nothing else loads and I can’t continue. What I’ve tried: Paid the annual fee (it shows as charged). Logged in from iPhone (Developer app), Mac, Safari, and Chrome. Same error. Cleared cookies, tried private mode, and even changed my email. Contacted normal Apple Support (they couldn’t help). Tried to reach Developer Support but I can’t since I’m technically not enrolled. Other details: I can’t access App Store Connect. My Apple ID birthday is set to 15 October 2000. I’ve already accepted the Developer Agreement. Developer app shows an error whenever I try enrollment there. At this point, I’m stuck in a loop: Apple says I’ve already agreed, but my membership isn’t activated, and I can’t contact the right support channel.
Replies
0
Boosts
2
Views
91
Activity
Sep ’25