Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Dev Acct membership enrollment limbo
I signed up for membership on Monday March 16th. It took my credit card info and put me in ‘Pending’ state. My cc was charges $99 but when I go back to my account it has a box for me to continue to signup for membership where it asks to charge my account again. I tried using the account support where it asks to with provider a phone number to call me or to send an email. I chose phone. It called me almost immediately but it was already in the middle of explaining options to select. And before I could get to my keypad it said that my time had expired. ‘Good Bye’. I went back to try again and saw a case id assigned. But it would not let me do another callback or email. Instead I got “Error processing your request”. I’ve tried for 3 hours trying to find another channel to get help. They have my money and I dont have membership. can anyone suggest where I go from here?
2
1
118
2w
GST Tax Form Question
I am in the end stages of creating my app and apple is saying I need to include Business number and GST (RT) number - I'm Canadian and not sure how this applies to developers in other countries. Just wondering if any developers from Canada can shed light on this process of getting a GST number, the CRA is saying you can create a GST account/number once your business reaches $30,000 is revenue so its seems different than what Apple is saying to do. This is my first time creating an app and I'm a solo developer.
1
0
78
2w
Apple Business Account Verification Stuck, No Response After Multiple Submissions
Hi everyone, I’m currently trying to set up a business account on the Apple Developer Console, and I’ve run into a really frustrating issue. Last month, I was asked to submit additional documents for verification. I submitted everything as requested and received a confirmation email: “Thank you for providing the documents we requested. We will review them and follow up with you within two business days.” However, weeks passed with no update. About 1–2 weeks ago, I reached out to support again. I was asked to re-submit the same documents, which I did. Once again, I received the same confirmation email stating a response would come within two business days. It’s now been 7 days since that second submission, and still no response. At this point, I’m not sure what I’m doing wrong or if this is just a delay on Apple’s side. What’s more confusing is that we’ve successfully created developer accounts on other platforms (like Google Play) using the same business information and DUNS number, with verification completed in under 24 hours. Has anyone experienced something similar with Apple Developer business verification? Is there something specific Apple looks for that I might be missing, or is this just a backlog/delay issue? Would really appreciate any insights or advice. Thanks 🙏
0
0
35
2w
Enroll problem
Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.
1
0
77
2w
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
0
0
43
2w
Delay migrating membership from Individual to Organization
It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time." I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?
3
1
844
2w
Developer account terminated for “feature switching” – need advice on reinstatement
Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏
0
0
43
2w
Apple Developer Program renewal failed, button missing
Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!
0
0
49
2w
How do I enrol into the Apple Developer Program?
Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks
2
0
84
2w
Organization enrollment payment failing silently for 2+ weeks — Enrollment ID Z5NK9BFRC8, no support response
I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.
0
0
49
2w
Unable to complete Apple Developer Program enrollment – payment not reaching bank, enrollment blocked
Hello, We have been trying to enroll our company in the Apple Developer Program for about 1.5 months, but we are completely blocked. • D-U-N-S verified • Initial enrollment was accepted • Multiple payment attempts made (Swedbank, Revolut) • No 3-D Secure, no pending transactions • Bank confirmed that no payment requests from Apple were ever received For comparison, we successfully completed Google Play Developer registration using the same company and already published an app, so this does not seem to be an issue with company data or payment methods. Current state: • Enrollment was reset by Apple Support • Apple Developer app shows Enroll button disabled • Web shows: “Your enrollment in the Apple Developer Program could not be completed at this time” • We cannot reach the payment step anymore We contacted Apple Developer Support, but responses come about once a week and only suggest contacting the bank, which does not apply in our case. It seems there might be an internal restriction on the Apple ID. Has anyone experienced something similar? Case number: 102828473456
0
0
61
2w
Has this happened to anyone else????
I have purchase an Apple developer account on the 9th of March 2026, but the purchase still shows pending... I have sent the apple support team 3 emails which not one has been responded to... This is getting ridiculous now. If anyone knows how I can resolve this issue please reach out to me. I have proof of payment for my account over email but zero response from Apple.
4
0
154
2w
Apple Developer Membership Renewal Stuck at 503 Error
Hi everyone, I'm a developer from China, and my Apple Developer Program membership is currently in the renewal period. When I click the renewal button from the banner at the top of the Apple Developer website, the page redirects but consistently shows a 503 Service Unavailable error. This has been happening for several days now. I've already tried: Switching to different devices or Changing network environments Unfortunately, the issue persists in all cases. Has anyone else encountered this same situation? Any help or suggestions would be greatly appreciated! Thanks in advance.
8
1
534
2w
Charged twice for Developer Program enrollment, account still pending
Hello everyone, I’m running into an issue with my Apple Developer Program enrollment and hoping someone here or an Apple staff member can point me in the right direction. I tried to pay the annual fee, but my account status wasn't updating. Thinking the transaction had failed, I tried to make the payment a second time a few days later. Because of this, my credit card was actually charged twice. The charges appear on my bank statement as: February 19 (R$ 543.16 BRL) February 23 (R$ 536.70 BRL) Despite both payments clearing on my end, it is now March 16 and my account still shows as pending. My enrollment has not been approved yet. Has anyone else experienced this kind of delay? What is the best way to get Apple to activate the account using one of these payments and issue a refund for the duplicate charge? I have all the bank statements ready to show support, but the process has been completely stuck. Thank you in advance for any advice.
0
0
32
2w
Dev Acct membership enrollment limbo
I signed up for membership on Monday March 16th. It took my credit card info and put me in ‘Pending’ state. My cc was charges $99 but when I go back to my account it has a box for me to continue to signup for membership where it asks to charge my account again. I tried using the account support where it asks to with provider a phone number to call me or to send an email. I chose phone. It called me almost immediately but it was already in the middle of explaining options to select. And before I could get to my keypad it said that my time had expired. ‘Good Bye’. I went back to try again and saw a case id assigned. But it would not let me do another callback or email. Instead I got “Error processing your request”. I’ve tried for 3 hours trying to find another channel to get help. They have my money and I dont have membership. can anyone suggest where I go from here?
Replies
2
Boosts
1
Views
118
Activity
2w
GST Tax Form Question
I am in the end stages of creating my app and apple is saying I need to include Business number and GST (RT) number - I'm Canadian and not sure how this applies to developers in other countries. Just wondering if any developers from Canada can shed light on this process of getting a GST number, the CRA is saying you can create a GST account/number once your business reaches $30,000 is revenue so its seems different than what Apple is saying to do. This is my first time creating an app and I'm a solo developer.
Replies
1
Boosts
0
Views
78
Activity
2w
Subscription is paid, but the account is not activated
Help. I paid for the subscription 2 days ago (50 hours ago), the account still hasn't been activated. Support doesn't answer for 2 days either. I called, they said they couldn't help in any way. What to do??? Serial number: 2-8711222928 Order ID: MTFKZHZFFT
Replies
1
Boosts
0
Views
83
Activity
2w
Radio Silence after switching to Organization
Good Morning Everyone As per the title, got my DUNS Number (what a mission!) and switched to an organization. It's been a couple of days and there's Radio Silence from Apple. Any tips to speed the process along? Thank you!
Replies
0
Boosts
0
Views
13
Activity
2w
Apple Business Account Verification Stuck, No Response After Multiple Submissions
Hi everyone, I’m currently trying to set up a business account on the Apple Developer Console, and I’ve run into a really frustrating issue. Last month, I was asked to submit additional documents for verification. I submitted everything as requested and received a confirmation email: “Thank you for providing the documents we requested. We will review them and follow up with you within two business days.” However, weeks passed with no update. About 1–2 weeks ago, I reached out to support again. I was asked to re-submit the same documents, which I did. Once again, I received the same confirmation email stating a response would come within two business days. It’s now been 7 days since that second submission, and still no response. At this point, I’m not sure what I’m doing wrong or if this is just a delay on Apple’s side. What’s more confusing is that we’ve successfully created developer accounts on other platforms (like Google Play) using the same business information and DUNS number, with verification completed in under 24 hours. Has anyone experienced something similar with Apple Developer business verification? Is there something specific Apple looks for that I might be missing, or is this just a backlog/delay issue? Would really appreciate any insights or advice. Thanks 🙏
Replies
0
Boosts
0
Views
35
Activity
2w
Unable to edit profile on Apple Developer account page
Bug submission: When I try to edit my developer profile on the Apple Developer account page, it won't save anything. Pressing the "Finish" button does nothing.
Replies
2
Boosts
1
Views
96
Activity
2w
Enroll problem
Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.
Replies
1
Boosts
0
Views
77
Activity
2w
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
Replies
0
Boosts
0
Views
43
Activity
2w
Expert Help
Do you still get two developer conversations with a human for the $99 fee? How do I schedule that?
Replies
1
Boosts
0
Views
46
Activity
2w
Delay migrating membership from Individual to Organization
It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time." I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?
Replies
3
Boosts
1
Views
844
Activity
2w
Developer account terminated for “feature switching” – need advice on reinstatement
Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏
Replies
0
Boosts
0
Views
43
Activity
2w
Apple Developer Program renewal failed, button missing
Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!
Replies
0
Boosts
0
Views
49
Activity
2w
How do I enrol into the Apple Developer Program?
Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks
Replies
2
Boosts
0
Views
84
Activity
2w
Organization enrollment payment failing silently for 2+ weeks — Enrollment ID Z5NK9BFRC8, no support response
I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.
Replies
0
Boosts
0
Views
49
Activity
2w
Unable to complete Apple Developer Program enrollment – payment not reaching bank, enrollment blocked
Hello, We have been trying to enroll our company in the Apple Developer Program for about 1.5 months, but we are completely blocked. • D-U-N-S verified • Initial enrollment was accepted • Multiple payment attempts made (Swedbank, Revolut) • No 3-D Secure, no pending transactions • Bank confirmed that no payment requests from Apple were ever received For comparison, we successfully completed Google Play Developer registration using the same company and already published an app, so this does not seem to be an issue with company data or payment methods. Current state: • Enrollment was reset by Apple Support • Apple Developer app shows Enroll button disabled • Web shows: “Your enrollment in the Apple Developer Program could not be completed at this time” • We cannot reach the payment step anymore We contacted Apple Developer Support, but responses come about once a week and only suggest contacting the bank, which does not apply in our case. It seems there might be an internal restriction on the Apple ID. Has anyone experienced something similar? Case number: 102828473456
Replies
0
Boosts
0
Views
61
Activity
2w
Has this happened to anyone else????
I have purchase an Apple developer account on the 9th of March 2026, but the purchase still shows pending... I have sent the apple support team 3 emails which not one has been responded to... This is getting ridiculous now. If anyone knows how I can resolve this issue please reach out to me. I have proof of payment for my account over email but zero response from Apple.
Replies
4
Boosts
0
Views
154
Activity
2w
Developer Program enrolment double charge
Followed Apple's instructions and signed up via the iOS developer app. Received confirmation email of purchase. However I can 't complete enrolment because the developer account and the apple account haven't synced, so the developer account is trying to get me to "finish payment". Anyone else have this issue?
Replies
0
Boosts
0
Views
29
Activity
2w
Apple Developer Membership Renewal Stuck at 503 Error
Hi everyone, I'm a developer from China, and my Apple Developer Program membership is currently in the renewal period. When I click the renewal button from the banner at the top of the Apple Developer website, the page redirects but consistently shows a 503 Service Unavailable error. This has been happening for several days now. I've already tried: Switching to different devices or Changing network environments Unfortunately, the issue persists in all cases. Has anyone else encountered this same situation? Any help or suggestions would be greatly appreciated! Thanks in advance.
Replies
8
Boosts
1
Views
534
Activity
2w
Charged twice for Developer Program enrollment, account still pending
Hello everyone, I’m running into an issue with my Apple Developer Program enrollment and hoping someone here or an Apple staff member can point me in the right direction. I tried to pay the annual fee, but my account status wasn't updating. Thinking the transaction had failed, I tried to make the payment a second time a few days later. Because of this, my credit card was actually charged twice. The charges appear on my bank statement as: February 19 (R$ 543.16 BRL) February 23 (R$ 536.70 BRL) Despite both payments clearing on my end, it is now March 16 and my account still shows as pending. My enrollment has not been approved yet. Has anyone else experienced this kind of delay? What is the best way to get Apple to activate the account using one of these payments and issue a refund for the duplicate charge? I have all the bank statements ready to show support, but the process has been completely stuck. Thank you in advance for any advice.
Replies
0
Boosts
0
Views
32
Activity
2w