Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Enrollment Blocked for Near 2 Months – (Case #102640946883 and Case #102649610325)
We’ve been trying to complete enrollment in the Apple Developer Program as a UK-registered company for over a month now, but we’re still blocked without a solution. We’ve opened multiple support cases, including: Case #102640946883 – Identity verification fails in the Developer App. A valid Spanish government-issued ID is rejected because it doesn’t match the Apple ID region (UK), even though the company and bank are UK-based. We were told this was escalated on 16 July, but we’ve received no update since. Case #102649610325 – Payment attempts fail when enrolling via the web portal. We’ve tried 4 different cards, 2 banks (Wise & Lloyds), and even a card previously used to enroll successfully. Banks confirm Apple is not even submitting a payment attempt. We've followed all instructions (Private Safari window, re-submitted enrollment, etc.), but nothing works. No resolution or clarification has been provided, and the situation is seriously impacting our operations and client timeline. We are requesting: An update on the escalated identity verification issue (Case #102640946883) Clarification on whether our entity is being blocked internally from enrolling Escalation to someone who can provide a real resolution We would appreciate any help or visibility from Apple Developer Relations or anyone with similar experience. Thank you.
0
0
101
Aug ’25
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
1
0
74
Jun ’25
The adventure to become a developer
I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support
0
0
165
Apr ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
0
0
259
Aug ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
0
0
200
Jun ’25
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
Hello, We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
0
0
80
Jun ’25
Advice on the right Apple license for an internal app in a French high school
Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!
1
0
64
Apr ’25
How can I change my country on the developer account?
I enrolled years ago and abandoned my app project. I'm trying again now to port a web app I already created but I no longer live in the U.S. Like many countries in the global south, Costa Rica does not have physical addresses. My ID here does not have an address on it. We don't have postal services, not like in western countries. Our bank statements don't have addresses on them: because we don't have addresses. My utility bill is in my wife's name and so is my phone and internet. Yet I'm being asked to provide these details I cannot provide. I cannot pay for a developer subscription otherwise because my card is from a bank here, not the U.S. I also need my developer account to be FROM here so that any business org I create is also FROM here. What can I do? They're asking me for: A photocopy of your valid (not expired) government-issued identification showing the new address • A recent change-of-address document filed with your local postal service • A document from your local registration office showing the new address • A recent utility bill, bank statement, or a letter from a government agency that shows your name and new address
0
0
76
Aug ’25
Is there any way of automating Apple Pay certificate generation in a CI/CD pipeline?
Hi everyone! I’m trying to automate the Apple Pay setup in a CI/CD pipeline for a preproduction environment. Right now, we are generating manually the Apple Pay certificates for both the root domain and merchant ID through the Apple Developer Portal, then manually upload them to our preproduction servers. My idea is to be able to automate this process for this environment. I’ve been digging through docs and forums but haven’t found any way to generate or renew these certificates automatically via an API or any other method. Does anyone know if Apple offers something like this? Or if not, what’s the best way to handle this in an automated workflow? I've been thinking about a web driver, but I'm not a big fan of this kind of solution. Thanks a lot for any ideas or advice!
0
0
59
Jun ’25
Applying for Developer Program outside of supported regions
Hello, I'm currently living in Finland and would like to apply for the developer program in order to develop an app for the Apple Vision Pro. I understand that Finland is not supported in this matter, so I thought about making an German AppleID, since that is supported in the AVP App Store, and enroll in the program with that. The problem is that, since I'm not a German citizen nor have a residency there, would that cause a problem in the identity verification process? Is this allowed at all? If not, are there any workarounds to be able to get the developer account outside of supported regions? Thank you!
0
0
62
Jun ’25
What is the process or approvals I need to list RMG (Real Money Gaming) Rummy App from India on Appstore?
Hi everyone, I’m looking for guidance on the proper procedure and requirements to list a Real Money Gaming (RMG) app—specifically a Rummy app—on the Apple App Store for Indian users. From my understanding of the App Store Review Guidelines, apps involving real-money gaming must comply with specific rules around licensing, geo-restriction, and payment handling. However, I’d appreciate clarification on the following points: 1. Licensing Requirements: • What type of license or legal documentation is required for listing an RMG app in India? • Does Apple require proof of approval from Indian gaming authorities? 2. Geo-restrictions: • If certain Indian states do not permit real-money Rummy, how should those states be restricted within the app? • Does Apple mandate geo-fencing at the app level? 3. App Submission Process: • Are there any additional review steps or submission categories specific to real-money gaming? • Is it necessary to flag the app under a special category during submission? 4. Payment Handling: • Since Apple doesn’t allow in-app purchases for gambling, what’s the approved method of integrating external wallets or payment gateways? If anyone has successfully listed an RMG app from India or has experience navigating this process, your insights would be really helpful. Also, if there are any Apple contacts or official checklists for this category, please share those resources. Thanks in advance!
0
0
57
Jun ’25
WeatherKit - conditionCode rules
Hello, We’re using the Apple WeatherKit API in our application and would like to better understand how the conditionCode field is determined in the hourly data. In particular, we have encountered cases where both rain and strong winds occurred within the same hour, but the conditionCode returned was related to wind (e.g. windy), even though rain was present and more relevant to our use case. Could you please clarify: What is the logic or prioritization used by WeatherKit when selecting the conditionCode for an hourly period that includes multiple weather events? Is rain ever prioritized over wind in this field? If so, under what conditions? Since precipitation has more impact for our analyses and decision-making than wind, understanding how this field is computed is important for us. Thank you in advance for your help. Best regards,
0
0
167
Aug ’25
New Trouble with Over-the-Air Installs
All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff
0
0
63
Apr ’25
Enrollment Blocked for Near 2 Months – (Case #102640946883 and Case #102649610325)
We’ve been trying to complete enrollment in the Apple Developer Program as a UK-registered company for over a month now, but we’re still blocked without a solution. We’ve opened multiple support cases, including: Case #102640946883 – Identity verification fails in the Developer App. A valid Spanish government-issued ID is rejected because it doesn’t match the Apple ID region (UK), even though the company and bank are UK-based. We were told this was escalated on 16 July, but we’ve received no update since. Case #102649610325 – Payment attempts fail when enrolling via the web portal. We’ve tried 4 different cards, 2 banks (Wise & Lloyds), and even a card previously used to enroll successfully. Banks confirm Apple is not even submitting a payment attempt. We've followed all instructions (Private Safari window, re-submitted enrollment, etc.), but nothing works. No resolution or clarification has been provided, and the situation is seriously impacting our operations and client timeline. We are requesting: An update on the escalated identity verification issue (Case #102640946883) Clarification on whether our entity is being blocked internally from enrolling Escalation to someone who can provide a real resolution We would appreciate any help or visibility from Apple Developer Relations or anyone with similar experience. Thank you.
Replies
0
Boosts
0
Views
101
Activity
Aug ’25
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
Replies
1
Boosts
0
Views
74
Activity
Jun ’25
The adventure to become a developer
I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support
Replies
0
Boosts
0
Views
165
Activity
Apr ’25
Apple account is locked
My Apple account has been locked and Apple says that it can't be used.I tried to reset but it didn't work for me.Please suggest if someone has any resolution for it.
Replies
1
Boosts
0
Views
88
Activity
Jun ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
Replies
0
Boosts
0
Views
259
Activity
Aug ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
Replies
0
Boosts
0
Views
200
Activity
Jun ’25
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
Hello, We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
Replies
0
Boosts
0
Views
80
Activity
Jun ’25
Advice on the right Apple license for an internal app in a French high school
Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!
Replies
1
Boosts
0
Views
64
Activity
Apr ’25
How can I change my country on the developer account?
I enrolled years ago and abandoned my app project. I'm trying again now to port a web app I already created but I no longer live in the U.S. Like many countries in the global south, Costa Rica does not have physical addresses. My ID here does not have an address on it. We don't have postal services, not like in western countries. Our bank statements don't have addresses on them: because we don't have addresses. My utility bill is in my wife's name and so is my phone and internet. Yet I'm being asked to provide these details I cannot provide. I cannot pay for a developer subscription otherwise because my card is from a bank here, not the U.S. I also need my developer account to be FROM here so that any business org I create is also FROM here. What can I do? They're asking me for: A photocopy of your valid (not expired) government-issued identification showing the new address • A recent change-of-address document filed with your local postal service • A document from your local registration office showing the new address • A recent utility bill, bank statement, or a letter from a government agency that shows your name and new address
Replies
0
Boosts
0
Views
76
Activity
Aug ’25
Is there any way of automating Apple Pay certificate generation in a CI/CD pipeline?
Hi everyone! I’m trying to automate the Apple Pay setup in a CI/CD pipeline for a preproduction environment. Right now, we are generating manually the Apple Pay certificates for both the root domain and merchant ID through the Apple Developer Portal, then manually upload them to our preproduction servers. My idea is to be able to automate this process for this environment. I’ve been digging through docs and forums but haven’t found any way to generate or renew these certificates automatically via an API or any other method. Does anyone know if Apple offers something like this? Or if not, what’s the best way to handle this in an automated workflow? I've been thinking about a web driver, but I'm not a big fan of this kind of solution. Thanks a lot for any ideas or advice!
Replies
0
Boosts
0
Views
59
Activity
Jun ’25
Iphone 26 Verision cant working Screenshot
I recently update version 26 Beta 2 , 3 can't working screenshot & Dont have split screen iphones
Replies
0
Boosts
0
Views
91
Activity
Jul ’25
Applying for Developer Program outside of supported regions
Hello, I'm currently living in Finland and would like to apply for the developer program in order to develop an app for the Apple Vision Pro. I understand that Finland is not supported in this matter, so I thought about making an German AppleID, since that is supported in the AVP App Store, and enroll in the program with that. The problem is that, since I'm not a German citizen nor have a residency there, would that cause a problem in the identity verification process? Is this allowed at all? If not, are there any workarounds to be able to get the developer account outside of supported regions? Thank you!
Replies
0
Boosts
0
Views
62
Activity
Jun ’25
What is the process or approvals I need to list RMG (Real Money Gaming) Rummy App from India on Appstore?
Hi everyone, I’m looking for guidance on the proper procedure and requirements to list a Real Money Gaming (RMG) app—specifically a Rummy app—on the Apple App Store for Indian users. From my understanding of the App Store Review Guidelines, apps involving real-money gaming must comply with specific rules around licensing, geo-restriction, and payment handling. However, I’d appreciate clarification on the following points: 1. Licensing Requirements: • What type of license or legal documentation is required for listing an RMG app in India? • Does Apple require proof of approval from Indian gaming authorities? 2. Geo-restrictions: • If certain Indian states do not permit real-money Rummy, how should those states be restricted within the app? • Does Apple mandate geo-fencing at the app level? 3. App Submission Process: • Are there any additional review steps or submission categories specific to real-money gaming? • Is it necessary to flag the app under a special category during submission? 4. Payment Handling: • Since Apple doesn’t allow in-app purchases for gambling, what’s the approved method of integrating external wallets or payment gateways? If anyone has successfully listed an RMG app from India or has experience navigating this process, your insights would be really helpful. Also, if there are any Apple contacts or official checklists for this category, please share those resources. Thanks in advance!
Replies
0
Boosts
0
Views
57
Activity
Jun ’25
Stuck in Apple Developer Agreement
Hi All im stuck in trying to go through an apple developer agreement , everytime i try to do so it gives me , you have already agreed to the apple developer agreement , continue to account keeps bringing up the same preview
Replies
1
Boosts
0
Views
70
Activity
Aug ’25
WeatherKit - conditionCode rules
Hello, We’re using the Apple WeatherKit API in our application and would like to better understand how the conditionCode field is determined in the hourly data. In particular, we have encountered cases where both rain and strong winds occurred within the same hour, but the conditionCode returned was related to wind (e.g. windy), even though rain was present and more relevant to our use case. Could you please clarify: What is the logic or prioritization used by WeatherKit when selecting the conditionCode for an hourly period that includes multiple weather events? Is rain ever prioritized over wind in this field? If so, under what conditions? Since precipitation has more impact for our analyses and decision-making than wind, understanding how this field is computed is important for us. Thank you in advance for your help. Best regards,
Replies
0
Boosts
0
Views
167
Activity
Aug ’25
Watchos 26 Developers Beta cause battery draining in ioswatch
I have installed WATCHOS 26 Developers Beta in my Apple Watch 6 after installation I found that the battery drains after two hours Now i can not remove 26 and go back to earlier version any ideas
Replies
0
Boosts
0
Views
144
Activity
Jun ’25
Subscription and Cancellation Dates
We are implementing a report of all cancelled subscribers to our mobile App called SweetLifeSaver. We would like to identify the subscription date and the cancellation date for all such users. How do we get this information?
Replies
0
Boosts
0
Views
35
Activity
Aug ’25
New Trouble with Over-the-Air Installs
All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff
Replies
0
Boosts
0
Views
63
Activity
Apr ’25
Paid for apple developer membership and it didn’t count
I didn’t get any follow up email from apple and the app is asking me to pay again for the membership even though you can see the active subscription
Replies
0
Boosts
0
Views
117
Activity
Jun ’25
İphon X iOS 18 almıyor beta
iPhone X model telefonum iOS 18 güncellemesi gelmedi Beta programlarıda calışmıyor yardımcı olurmusunuz
Replies
1
Boosts
0
Views
290
Activity
Jun ’25