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In the iOS 26 beta, enterprise Apps installed via MDM cannot be run
I am a developer working on iOS apps. I would like to report an issue occurring in iOS 26 beta 2. Our company has Enterprise account, and we are developing apps. When we distribute these apps, and install them on a device running iOS 26 beta2, apps install successfully, but apps crashed immediately after being launched. MDM Install Application When I install the app via Xcode and trust it, apps will run. Launchd job spawn failed This issue does not occur on versions prior to iOS 26. I would like to know if this is a problem that will be resolved in future updates, or if it is a policy change.
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943
Sep ’25
Documented future changes to device management
I recently reviewed the device management restrictions page of the developer docs (https://aninterestingwebsite.com/documentation/devicemanagement/restrictions) and noticed that several items are now marked "In a future release, this restriction will begin requiring supervision." Some of these changes are likely to have a dramatic impact on our app and business! So my question is threefold: a) where can I find out or request more information about the planned changes (e.g. timeline would be especially helpful)? b) why are these changes being implemented at all? c) to whom / where can I protest these changes (aside from this forum and feedback assistant)?
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864
Nov ’25
Unable to sign in managed Apple id in supervised device after Icloud subscription
When I try to sign in Managed Apple ID in supervised device there appears a prompt stating that "Apple ID" is a work account.This account must be signed in as a work account on this device.When I click continue it takes to VPN and device management tab where MDM profile already exists. Note:The managed Apple ID has a ICloud subscription for it. When I remove the subscription for the Apple ID and try to sign in, it works. Kindly help on this or advise on any additional steps required to enable sign in for managed Apple ID in this scenario
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229
Aug ’25
Understanding allowedExternalIntelligenceWorkspaceIDs in MDM Payload – What ID is expected?
Hello, We're testing the new allowedExternalIntelligenceWorkspaceIDs key in the MDM Restrictions payload on supervised iPads. According to Apple's documentation, this key expects an "external integration workspace ID", but it's not clear what this specifically refers to. We've tried the following IDs individually (one at a time, as documentation says only one is supported currently): OpenAI Organization ID ChatGPT user email Apple ID used in ChatGPT Google ID used in ChatGPT login The profile installs correctly via MDM and the key is set, but we want to confirm: What exactly is considered a valid "external integration workspace ID" for this key? Is there a way to verify that the restriction is working as intended on the device (e.g. does it limit specific integrations or apps)? Is there an official list of services that currently support this? Any clarification from Apple or other developers with experience on this would be very helpful. Thanks in advance.
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305
Apr ’25
Enterprise Program Renewal
We are trying the renewal the apple Enterprise program. It asks set of questions after that it shows the below message "Thank you for your request to renew your membership in the Apple Developer Enterprise Program. We’ll review your submission and get back to you shortly to let you know if we can process the renewal or if another program better serves your organization’s needs." We have submitted for review for over two months now. During these two months, we have contacted the official customer service multiple times, only to be told to wait for news. Now, with only a few days left, The status hasn't changed, neither approved nor rejected,what should we do?This account is very important to our company. Thank you
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725
Aug ’25
Best Practice for handling potential server errors with Declarative Management
Hello All, I come to ask a question that I haven't been able to find the docs. I continue to work on implementing declarative management and while working there is a question/concern I have. I have noticed that during some destructive testing, if the device is attempting to fetch a configuration and the server responds with a 503 (or any server related error) then the device will wipe all configurations and attempt to reapply them. Is there any way to prevent this by intercepting status codes or would the only real solution be to force down a temp/test config if the real config can't be fetched from the server?
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885
Jan ’26
Need help on MDM profile for FileProviders
We have applications RME and RMEUI, which are added under FileProviders section. Looking for MDM profile that can lock these entries so that users cannot disable them. Currently we are using JAMF Pro MDM to control our applications. In Sequoia OS -> Open System Preferences -> General -> Login Items & Extensions -> Under Extensions section -> File Providers In Tahoe OS -> Open System Preferences -> General -> Login Items & Extensions -> Under By Category/App section -> File Providers (In the screen shot you can find RME entry)
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354
Jul ’25
On iOS/iPadOS 26 and later, IMEI, ICCID, and Phone Number cannot be retrieved using the DeviceInformationCommand API.
Issue Using the DeviceInformationCommand API, the following device information can no longer be retrieved on iOS/iPadOS 26 and later. IMEI ICCID PhoneNumber This issue does not occur on devices running iOS/iPadOS 18.x or earlier. We would appreciate it if you could advise us on a solution to enable the retrieval of this information. Request XML <?xml version=\"1.0\" encoding=\"UTF-8\"?> <!DOCTYPE plist PUBLIC \"-//Apple//DTD PLIST 1.0//EN\" \"http://www.apple.com/DTDs/PropertyList-1.0.dtd\"> <plist version=\"1.0\"> <dict> <key>CommandUUID</key> <string><!-- Here is CommandUUID --></string> <key>Command</key> <dict> <key>RequestType</key> <string>DeviceInformation</string> <key>Queries</key> <array> <string>IMEI</string> <string>ICCID</string> <string>PhoneNumber</string> </array> </dict> </dict> </plist>
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1.8k
Dec ’25
Can't execute Software Update:Enforcement:Specific on ADE Macbook
I have enrolled a macbook through ADE to Apple School Manager and register it to the MDM service. Upon sending the initial DeclarativeManagement payload, the device return the client capabilities as below: "supported-versions": [ "1.0.0" ], "supported-payloads": { "declarations": { "activations": [ "com.apple.activation.simple" ], "assets": [ "com.apple.asset.credential.acme", "com.apple.asset.credential.certificate", "com.apple.asset.credential.identity", "com.apple.asset.credential.scep", "com.apple.asset.credential.userpassword", "com.apple.asset.data", "com.apple.asset.useridentity" ], "configurations": [ "com.apple.configuration.account.caldav", "com.apple.configuration.account.carddav", "com.apple.configuration.account.exchange", "com.apple.configuration.account.google", "com.apple.configuration.account.ldap", "com.apple.configuration.account.mail", "com.apple.configuration.account.subscribed-calendar", "com.apple.configuration.legacy", "com.apple.configuration.legacy.interactive", "com.apple.configuration.management.status-subscriptions", "com.apple.configuration.management.test", "com.apple.configuration.math.settings", "com.apple.configuration.passcode.settings", "com.apple.configuration.safari.extensions.settings", "com.apple.configuration.screensharing.connection", "com.apple.configuration.screensharing.connection.group", "com.apple.configuration.security.certificate", "com.apple.configuration.security.identity", "com.apple.configuration.security.passkey.attestation" ], "management": [ "com.apple.management.organization-info", "com.apple.management.properties", "com.apple.management.server-capabilities" ] }, "status-items": [ "account.list.caldav", "account.list.carddav", "account.list.exchange", "account.list.google", "account.list.ldap", "account.list.mail.incoming", "account.list.mail.outgoing", "account.list.subscribed-calendar", "device.identifier.serial-number", "device.identifier.udid", "device.model.family", "device.model.identifier", "device.model.marketing-name", "device.model.number", "device.operating-system.build-version", "device.operating-system.family", "device.operating-system.marketing-name", "device.operating-system.supplemental.build-version", "device.operating-system.supplemental.extra-version", "device.operating-system.version", "management.client-capabilities", "management.declarations", "screensharing.connection.group.unresolved-connection", "security.certificate.list", "test.array-value", "test.boolean-value", "test.dictionary-value", "test.error-value", "test.integer-value", "test.real-value", "test.string-value" ] }, "supported-features": { } } }, com.apple.configuration.softwareupdate.enforcement.specific couldn't be found. The macbook current OS version is 15.5 and it's supervised so looking at this, I assume it should include the Software Update:Enforcement:Specific capability? https://github.com/apple/device-management/blob/release/declarative/declarations/configurations/softwareupdate.enforcement.specific.yaml When I tried sending the payload to the device anyway the valid status is unknown
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205
Jul ’25
Unknown unauthorized mdm
m personal iPhone is managed by an Unauthorized and Unknown mdm management team, The profile isn’t showing up in VPN Settings and I can’t remove them from having Remote access and control over my Personal Device! I’ve SPENT MANY MONTHS TRYING TO GET SUPPORT VIA EMAILING APPLE DEVELOPER AND SPEAKING TO APPLE SUPPORT WHICH HAS BEEN EXTREMELY EXHAUSTING AND HUMILIATIN! I’ve resorted to contacting Internet crime websit, the federal trade commissio, Better business bureau and Consumer Affairs to file an online complaint against Apple for not complying with their Security and Privacy policy for consumers accounts! Because of this unauthorized and unknown mdm device management profile I don’t have COMPLETE CONTROL OVER MY OWN IPHONE! ! Unable to find a team with the given Team II 'L95TAW5KWP' to which you belong. Pleas Developer Program Support. https://aninterestingwebsite.com/support I contacted developer support via email and also tried calling but they don’t respond!
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133
Jun ’25
"fdesetup add" appears to cause the loss of the Secure Token
Hello, I've noticed some unexpected behavior when updating a user's FileVault password. The set up: All actions are performed in virtualized macOS 14 and 15.5 guests on a 15.5 Apple Silicon host. FileVault is enabled. sjsp is a standard user with a Secure Token. The Mac is bound to AD, and the domain is reachable. Reproduction: systemctl -secureTokenStatus sjsp shows it's ENABLED. fdesetup remove -user sjsp fdesetup add -usertoadd sjsp systemctl -secureTokenStatus sjsp shows it's DISABLED. Surprisingly, sjsp is still able to unlock FileVault. Looking at unified logs for opendirectoryd and fdesetup, I see that a password change is being attempted in response to fdesetup add, which is unexpected. default 13:34:41.320883+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) info 13:34:41.321317+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784 info 13:34:41.321331+0100 opendirectoryd <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is not a SecureToken user: no unlock record default 13:34:41.321341+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): user <private> SecureToken, only new password provided, credential <private> default 13:34:41.321454+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) with no existing unlock record info 13:34:41.321857+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784 default 13:34:41.321873+0100 opendirectoryd Record <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is eligible for SecureToken default 13:34:41.322637+0100 fdesetup DMAPFS cryptoUserForMacOSUserForVolume DMErr=-69594 retErr=-69594 outAPFSCryptoUser=(null) default 13:34:41.322699+0100 opendirectoryd While changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): Not adding SecureToken; other unlock records exist, but no existing unlock record provided If I disconnect the network and follow the reproduction steps then the Secure Token is retained. Reconnecting and waiting a while doesn't cause the Secure Token to be lost. There are no log entries about attempting to change the password. Any help or explanation would be appreciated, thanks in advance.
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350
May ’25
Providing client with IPA for internal distribution
Hey folks, I work as a software development consultant. We develop enterprise applications for our clients, and the apps we create are usually for internal use. We've ran into a bit of a conundrum with a client who doesn't have their own Apple Enterprise account, and neither do we as we don't meet the criteria, but they're wanting to distribute an application we've built for them via their own MDM software. We are not entirely sure how to provide them with a distribution ready .ipa file that isn't AdHoc and will be recognized as a secure app. We've looked into generating a Developer ID provisioning profile and accompanying cert, however we're running into a problem where the platform of our app (iOS) doesn't match the platform required by the Developer ID profile (macOS). I've also come across the idea of resigning an .ipa, but again, the client doesn't have a Apple Developer account and expects the working .ipa to be included in the service rendered. Any suggestions or advice or documentation around the subject would be greatly appreciated. Thanks, Ale
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268
Feb ’26
Apple SCEP Clients Can’t Process FIPS‑Compliant RSA‑OAEP EnvelopedData
We are currently working on a SCEP server implementation that operates in FIPS-approved mode. In this mode, RSA PKCS#1 v1.5 encryption is disallowed due to compliance requirements, and only FIPS-approved padding schemes such as RSA-OAEP are permitted. However, we have observed that the SCEP client functionality on Apple devices currently does not support RSA-OAEP for CMS EnvelopedData decryption. This creates a challenge for us in ensuring FIPS compliance while maintaining compatibility with Apple devices during certificate enrollment through SCEP. We would appreciate your guidance on the following: Are there any alternative FIPS-approved encryption algorithms or configurations supported by Apple devices for SCEP CMS EnvelopedData decryption? Is there any plan or timeline for future support of RSA-OAEP on Apple platforms for this use case? Feedback raised along with sysdiagnose logs as well : FB17655410
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1.2k
Feb ’26
Can't start Ad Hoc .ipa for iOS 12
Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8. The iPad's UUID has been added to the provisioning profile. The iPad that we are trying to start the app on is online, so Apple's certificate validation server should be reachable. We don't have any problems with iOS versions above iOS 12. The .ipa was built using the latest version of Xcode (26.2, build 17C52). Here is the anonymised and reduced console log (only the app launch / bootstrap part): default 07:29:35.683108+0100 SpringBoard Icon touch began: <private> default 07:29:35.752640+0100 SpringBoard Icon tapped: <private> default 07:29:35.768538+0100 trustd cert[0]: SubjectCommonName =(leaf)[]> 0 default 07:29:35.791500+0100 SpringBoard Trust evaluate failure: [leaf IssuerCommonName LeafMarkerOid SubjectCommonName] default 07:29:35.793654+0100 trustd cert[0]: IssuerCommonName =(path)[]> 0 default 07:29:36.043497+0100 assertiond Submitting new job for "<APP_BUNDLE_ID>" on behalf of SpringBoard (pid: 48) default 07:29:36.044393+0100 SpringBoard Bootstrapping <APP_BUNDLE_ID> with intent foreground-interactive error 07:29:36.045124+0100 SpringBoard [<APP_BUNDLE_ID>] Bootstrap failed with error: domain: BKSProcessErrorDomain, code: 1 (bootstrap-failed), reason: "Failed to start job" error 07:29:36.045214+0100 SpringBoard Bootstrapping failed for <APP_BUNDLE_ID> (pid: -1): Error Domain=BKSProcessErrorDomain Code=1 "Unable to bootstrap process with bundleID <APP_BUNDLE_ID>" NSLocalizedFailureReason=Failed to start job NSUnderlyingError=NSPOSIXErrorDomain Code=3 "No such process" BKLaunchdOperation=launch_get_running_pid_4SB BKLaunchdJobLabel=<LAUNCHD_JOB_LABEL> BKSProcessJobLabel=<LAUNCHD_JOB_LABEL> default 07:29:36.046078+0100 assertiond Submitted job with label: <LAUNCHD_JOB_LABEL> default 07:29:36.046442+0100 assertiond Unable to get pid for '<LAUNCHD_JOB_LABEL>': No such process (3) error 07:29:36.046542+0100 assertiond Failed to start job: NSPOSIXErrorDomain Code=3 "No such process" default 07:29:36.046607+0100 assertiond Deleted job with label: <LAUNCHD_JOB_LABEL> default 07:29:36.081068+0100 SpringBoard Application process state changed for <APP_BUNDLE_ID>: pid: -1; taskState: Not Running
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1.5k
3d
Guidance request: Apple-recommended approach for major/minor macOS updates on MDM-managed Macs (startosinstall vs MDM/DDM)
Background / Objective We are currently developing a solution to centrally manage Apple OS updates (major and minor) across managed macOS devices. Before implementing at scale, we need Apple’s guidance on supported and future-proof update mechanisms under MDM. Questions / Ask (Apple Guidance Requested) Apple recommended method What is Apple’s recommended approach to perform: Minor updates (e.g., macOS X.Y → X.Z) Major upgrades (e.g., Ventura → Sonoma) in an enterprise fleet? Support boundary Is macOS update management only supported via MDM (including any newer declarative workflows), or are local mechanisms (installer + command-line tooling) also considered supported for enterprise automation? Use of startosinstall Can we leverage the existing utility: /Applications/Install macOS .app/Contents/Resources/startosinstall for automated upgrades in enterprise environments? If yes, are there recommended flags/workflows Apple endorses for unattended or minimally interactive upgrades? Long-term support / stability Does startosinstall have any form of long-term support / stability guarantees across future macOS releases? Are there any known deprecations planned (or guidance that customers should transition to MDM/DDM workflows)? MDM interaction / interference When using startosinstall, can MDM policies (software update deferrals/restrictions, update enforcement, etc.) interfere with or block the upgrade? If interference is expected, what is the correct supported way to coordinate: MDM software update settings local startosinstall execution to avoid failures and ensure compliance? What We Need From Apple (Desired Outcome) A clear statement of recommended and supported update workflow(s) for enterprise managed macOS: for minor updates for major upgrades Guidance on whether startosinstall is acceptable for long-term automation, or whether we should only use MDM/DDM-driven workflows. Any best practices or reference documentation Apple recommends for implementing this safely and reliably.
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1.7k
Jan ’26
Ad Hoc .ipa for iOS 12.5.8
Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8, probably iOS 12 in general. The iPad's UUID is added to the certificate. And we don't have problems with iOS versions > iOS 12. Here is the anonymized Console Log: default 09:05:12.088994+0100 SpringBoard immediate edge swipe: failed default 09:05:12.095189+0100 SpringBoard Icon touch began: <private> default 09:05:12.096204+0100 SpringBoard Found a reasonable launch image for <private>, not pre-warming SplashBoard. Load image into the snapshot instance. default 09:05:12.117737+0100 powerd Activity changes from 0x2 to 0x1. UseActiveState:1 default 09:05:12.118572+0100 powerd hidActive:1 displayOff:0 assertionActivityValid:0 now:0xcb6 hid_ts:0xcb6 assertion_ts:0x0 default 09:05:12.145354+0100 backboardd [HID] [MT] dispatchEvent Dispatching event with 1 children, _eventMask=0x23 _childEventMask=0x3 Cancel=0 Touching=0 inRange=0 default 09:05:12.152820+0100 SpringBoard Icon tapped: <private> default 09:05:12.158236+0100 dasd Trigger: <private> is now [1] default 09:05:12.159538+0100 dasd Don't have <private> for type 1 default 09:05:12.170128+0100 trustd cert[0]: SubjectCommonName =(leaf)[]> 0 default 09:05:12.170407+0100 trustd cert[0]: LeafMarkerOid =(leaf)[]> 0 default 09:05:12.182388+0100 trustd OCSPSingleResponse: nextUpdate 0.54 days ago default 09:05:12.186084+0100 trustd OCSPSingleResponse: nextUpdate 0.62 days ago default 09:05:12.187067+0100 SpringBoard Trust evaluate failure: [leaf IssuerCommonName LeafMarkerOid SubjectCommonName] default 09:05:12.238604+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> resuming, QOS(0x19) default 09:05:12.240650+0100 trustd TIC TCP Conn Start [12:0xADDR_REDACTED] default 09:05:12.241136+0100 trustd [C12 Hostname#HASH_REDACTED:80 tcp, pid: PID_REDACTED, url hash: HASH_REDACTED] start default 09:05:12.245884+0100 trustd TIC TCP Conn Start [13:0xADDR_REDACTED] default 09:05:12.246361+0100 trustd [C13 Hostname#HASH_REDACTED:80 tcp, pid: PID_REDACTED, url hash: HASH_REDACTED] start default 09:05:12.256520+0100 trustd nw_connection_report_state_with_handler_locked [C12] reporting state failed error Network is down error 09:05:12.256978+0100 trustd TIC TCP Conn Failed [12:0xADDR_REDACTED]: 1:50 Err(50) error 09:05:12.262697+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> HTTP load failed (error code: -1009 [1:50]) error 09:05:12.271646+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> load failed with error Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." default 09:05:12.271898+0100 trustd Failed to download ocsp response http://ocsp.apple.com/ocsp03-wwdrg311/... with error Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." default 09:05:12.280643+0100 SpringBoard Activating <private> from icon default 09:05:12.281399+0100 CommCenter #I CTServerConnection from pid PID_REDACTED has closed (conn=0xADDR_REDACTED) default 09:05:12.513629+0100 SpringBoard Bootstrapping com.example.myapp with intent foreground-interactive default 09:05:12.514084+0100 assertiond Submitting new job for "com.example.myapp" on behalf of <BKProcess: 0xADDR_REDACTED; SpringBoard; com.apple.springboard; pid: PID_REDACTED; ...> default 09:05:12.514909+0100 assertiond Submitted job with label: UIKitApplication:com.example.myapp[REDACTED][REDACTED] error 09:05:12.516769+0100 SpringBoard [com.example.myapp] Bootstrap failed with error: <NSError: 0xADDR_REDACTED; domain: BKSProcessErrorDomain; code: 1 (bootstrap-failed); reason: "Failed to start job"> error 09:05:12.516935+0100 SpringBoard Bootstrapping failed for <FBApplicationProcess: 0xADDR_REDACTED; com.example.myapp; pid: -1> with error: Error Domain=BKSProcessErrorDomain Code=1 "Unable to bootstrap process with bundleID com.example.myapp" default 09:05:12.517589+0100 SpringBoard <FBApplicationProcess: 0xADDR_REDACTED; com.example.myapp; pid: -1> exited. default 09:05:12.542638+0100 SpringBoard Application process state changed for com.example.myapp: <SBApplicationProcessState: 0xADDR_REDACTED; pid: -1; taskState: Not Running; visibility: Unknown> default 09:05:13.072994+0100 SpringBoard Front display did change: <SBApplication: 0xADDR_REDACTED; com.example.myapp> Is there any know problem with running Ad Hoc ipas on iOS 12? Thanks Christian
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2.4k
5d
Software Update Enforcement Specific
When using the SoftwareUpdateEnforcementSpecific to target an update to iPad OS 18.7.1, will the update be triggered to be downloaded immediately after the iPad has an active Internet connectivity? Or, if the SoftwareUpdateSettingsAutomaticActionsObject download string is set to AlwaysOff, will this mean that the update enforced will not start downloading automatically, but only when the user decides? I am trying to understand how these two can be combined together or if they work independently, as while trying to enforce a specific version, we need to eliminate the possibility to download an iPad OS version using cellular data, as our devices have an eSIM installed and the cost of using that for the iOS updates will be quite high. Maybe there is a setting to only allow the iOS updates to be downloaded via Wi-Fi. Thanks!
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496
Oct ’25
Error install in-house App on iPhone 16e
We are going to replace our iPhone SE to iPhone 16e. The issue is that we are unable to install an in-house app on the new iPhone 16e. The app works on the iPhone SE Both phones run on the same iOS version (18.5) Has anyone else experienced the same issue? I initially thought the iPhone 16e was the successor to the iPhone SE
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108
Jun ’25
In the iOS 26 beta, enterprise Apps installed via MDM cannot be run
I am a developer working on iOS apps. I would like to report an issue occurring in iOS 26 beta 2. Our company has Enterprise account, and we are developing apps. When we distribute these apps, and install them on a device running iOS 26 beta2, apps install successfully, but apps crashed immediately after being launched. MDM Install Application When I install the app via Xcode and trust it, apps will run. Launchd job spawn failed This issue does not occur on versions prior to iOS 26. I would like to know if this is a problem that will be resolved in future updates, or if it is a policy change.
Replies
4
Boosts
1
Views
943
Activity
Sep ’25
Documented future changes to device management
I recently reviewed the device management restrictions page of the developer docs (https://aninterestingwebsite.com/documentation/devicemanagement/restrictions) and noticed that several items are now marked "In a future release, this restriction will begin requiring supervision." Some of these changes are likely to have a dramatic impact on our app and business! So my question is threefold: a) where can I find out or request more information about the planned changes (e.g. timeline would be especially helpful)? b) why are these changes being implemented at all? c) to whom / where can I protest these changes (aside from this forum and feedback assistant)?
Replies
1
Boosts
0
Views
864
Activity
Nov ’25
Unable to sign in managed Apple id in supervised device after Icloud subscription
When I try to sign in Managed Apple ID in supervised device there appears a prompt stating that "Apple ID" is a work account.This account must be signed in as a work account on this device.When I click continue it takes to VPN and device management tab where MDM profile already exists. Note:The managed Apple ID has a ICloud subscription for it. When I remove the subscription for the Apple ID and try to sign in, it works. Kindly help on this or advise on any additional steps required to enable sign in for managed Apple ID in this scenario
Replies
2
Boosts
1
Views
229
Activity
Aug ’25
Understanding allowedExternalIntelligenceWorkspaceIDs in MDM Payload – What ID is expected?
Hello, We're testing the new allowedExternalIntelligenceWorkspaceIDs key in the MDM Restrictions payload on supervised iPads. According to Apple's documentation, this key expects an "external integration workspace ID", but it's not clear what this specifically refers to. We've tried the following IDs individually (one at a time, as documentation says only one is supported currently): OpenAI Organization ID ChatGPT user email Apple ID used in ChatGPT Google ID used in ChatGPT login The profile installs correctly via MDM and the key is set, but we want to confirm: What exactly is considered a valid "external integration workspace ID" for this key? Is there a way to verify that the restriction is working as intended on the device (e.g. does it limit specific integrations or apps)? Is there an official list of services that currently support this? Any clarification from Apple or other developers with experience on this would be very helpful. Thanks in advance.
Replies
2
Boosts
1
Views
305
Activity
Apr ’25
Enterprise Program Renewal
We are trying the renewal the apple Enterprise program. It asks set of questions after that it shows the below message "Thank you for your request to renew your membership in the Apple Developer Enterprise Program. We’ll review your submission and get back to you shortly to let you know if we can process the renewal or if another program better serves your organization’s needs." We have submitted for review for over two months now. During these two months, we have contacted the official customer service multiple times, only to be told to wait for news. Now, with only a few days left, The status hasn't changed, neither approved nor rejected,what should we do?This account is very important to our company. Thank you
Replies
1
Boosts
1
Views
725
Activity
Aug ’25
Best Practice for handling potential server errors with Declarative Management
Hello All, I come to ask a question that I haven't been able to find the docs. I continue to work on implementing declarative management and while working there is a question/concern I have. I have noticed that during some destructive testing, if the device is attempting to fetch a configuration and the server responds with a 503 (or any server related error) then the device will wipe all configurations and attempt to reapply them. Is there any way to prevent this by intercepting status codes or would the only real solution be to force down a temp/test config if the real config can't be fetched from the server?
Replies
2
Boosts
0
Views
885
Activity
Jan ’26
Need help on MDM profile for FileProviders
We have applications RME and RMEUI, which are added under FileProviders section. Looking for MDM profile that can lock these entries so that users cannot disable them. Currently we are using JAMF Pro MDM to control our applications. In Sequoia OS -> Open System Preferences -> General -> Login Items & Extensions -> Under Extensions section -> File Providers In Tahoe OS -> Open System Preferences -> General -> Login Items & Extensions -> Under By Category/App section -> File Providers (In the screen shot you can find RME entry)
Replies
1
Boosts
1
Views
354
Activity
Jul ’25
On iOS/iPadOS 26 and later, IMEI, ICCID, and Phone Number cannot be retrieved using the DeviceInformationCommand API.
Issue Using the DeviceInformationCommand API, the following device information can no longer be retrieved on iOS/iPadOS 26 and later. IMEI ICCID PhoneNumber This issue does not occur on devices running iOS/iPadOS 18.x or earlier. We would appreciate it if you could advise us on a solution to enable the retrieval of this information. Request XML <?xml version=\"1.0\" encoding=\"UTF-8\"?> <!DOCTYPE plist PUBLIC \"-//Apple//DTD PLIST 1.0//EN\" \"http://www.apple.com/DTDs/PropertyList-1.0.dtd\"> <plist version=\"1.0\"> <dict> <key>CommandUUID</key> <string><!-- Here is CommandUUID --></string> <key>Command</key> <dict> <key>RequestType</key> <string>DeviceInformation</string> <key>Queries</key> <array> <string>IMEI</string> <string>ICCID</string> <string>PhoneNumber</string> </array> </dict> </dict> </plist>
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1
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1.8k
Activity
Dec ’25
Can't execute Software Update:Enforcement:Specific on ADE Macbook
I have enrolled a macbook through ADE to Apple School Manager and register it to the MDM service. Upon sending the initial DeclarativeManagement payload, the device return the client capabilities as below: "supported-versions": [ "1.0.0" ], "supported-payloads": { "declarations": { "activations": [ "com.apple.activation.simple" ], "assets": [ "com.apple.asset.credential.acme", "com.apple.asset.credential.certificate", "com.apple.asset.credential.identity", "com.apple.asset.credential.scep", "com.apple.asset.credential.userpassword", "com.apple.asset.data", "com.apple.asset.useridentity" ], "configurations": [ "com.apple.configuration.account.caldav", "com.apple.configuration.account.carddav", "com.apple.configuration.account.exchange", "com.apple.configuration.account.google", "com.apple.configuration.account.ldap", "com.apple.configuration.account.mail", "com.apple.configuration.account.subscribed-calendar", "com.apple.configuration.legacy", "com.apple.configuration.legacy.interactive", "com.apple.configuration.management.status-subscriptions", "com.apple.configuration.management.test", "com.apple.configuration.math.settings", "com.apple.configuration.passcode.settings", "com.apple.configuration.safari.extensions.settings", "com.apple.configuration.screensharing.connection", "com.apple.configuration.screensharing.connection.group", "com.apple.configuration.security.certificate", "com.apple.configuration.security.identity", "com.apple.configuration.security.passkey.attestation" ], "management": [ "com.apple.management.organization-info", "com.apple.management.properties", "com.apple.management.server-capabilities" ] }, "status-items": [ "account.list.caldav", "account.list.carddav", "account.list.exchange", "account.list.google", "account.list.ldap", "account.list.mail.incoming", "account.list.mail.outgoing", "account.list.subscribed-calendar", "device.identifier.serial-number", "device.identifier.udid", "device.model.family", "device.model.identifier", "device.model.marketing-name", "device.model.number", "device.operating-system.build-version", "device.operating-system.family", "device.operating-system.marketing-name", "device.operating-system.supplemental.build-version", "device.operating-system.supplemental.extra-version", "device.operating-system.version", "management.client-capabilities", "management.declarations", "screensharing.connection.group.unresolved-connection", "security.certificate.list", "test.array-value", "test.boolean-value", "test.dictionary-value", "test.error-value", "test.integer-value", "test.real-value", "test.string-value" ] }, "supported-features": { } } }, com.apple.configuration.softwareupdate.enforcement.specific couldn't be found. The macbook current OS version is 15.5 and it's supervised so looking at this, I assume it should include the Software Update:Enforcement:Specific capability? https://github.com/apple/device-management/blob/release/declarative/declarations/configurations/softwareupdate.enforcement.specific.yaml When I tried sending the payload to the device anyway the valid status is unknown
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1
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205
Activity
Jul ’25
Enterprise account
Hi, My client has already developed an ios app and they need an enterprise account to publish the app. What are the procedures to create enterprise account?
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2
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1.7k
Activity
Oct ’25
Sufficient mac for Xcode web app development project
Hi, I was looking for advice on the suitable mac to get for a web app development project for university . Would an Apple MacBook Air 2020 M1 8GB RAM 256GB SSD 13.3" macOS Big Sur, be sufficient ?? Or would I need a newer version !
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2
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512
Activity
Sep ’25
Unknown unauthorized mdm
m personal iPhone is managed by an Unauthorized and Unknown mdm management team, The profile isn’t showing up in VPN Settings and I can’t remove them from having Remote access and control over my Personal Device! I’ve SPENT MANY MONTHS TRYING TO GET SUPPORT VIA EMAILING APPLE DEVELOPER AND SPEAKING TO APPLE SUPPORT WHICH HAS BEEN EXTREMELY EXHAUSTING AND HUMILIATIN! I’ve resorted to contacting Internet crime websit, the federal trade commissio, Better business bureau and Consumer Affairs to file an online complaint against Apple for not complying with their Security and Privacy policy for consumers accounts! Because of this unauthorized and unknown mdm device management profile I don’t have COMPLETE CONTROL OVER MY OWN IPHONE! ! Unable to find a team with the given Team II 'L95TAW5KWP' to which you belong. Pleas Developer Program Support. https://aninterestingwebsite.com/support I contacted developer support via email and also tried calling but they don’t respond!
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2
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133
Activity
Jun ’25
"fdesetup add" appears to cause the loss of the Secure Token
Hello, I've noticed some unexpected behavior when updating a user's FileVault password. The set up: All actions are performed in virtualized macOS 14 and 15.5 guests on a 15.5 Apple Silicon host. FileVault is enabled. sjsp is a standard user with a Secure Token. The Mac is bound to AD, and the domain is reachable. Reproduction: systemctl -secureTokenStatus sjsp shows it's ENABLED. fdesetup remove -user sjsp fdesetup add -usertoadd sjsp systemctl -secureTokenStatus sjsp shows it's DISABLED. Surprisingly, sjsp is still able to unlock FileVault. Looking at unified logs for opendirectoryd and fdesetup, I see that a password change is being attempted in response to fdesetup add, which is unexpected. default 13:34:41.320883+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) info 13:34:41.321317+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784 info 13:34:41.321331+0100 opendirectoryd <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is not a SecureToken user: no unlock record default 13:34:41.321341+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): user <private> SecureToken, only new password provided, credential <private> default 13:34:41.321454+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) with no existing unlock record info 13:34:41.321857+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784 default 13:34:41.321873+0100 opendirectoryd Record <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is eligible for SecureToken default 13:34:41.322637+0100 fdesetup DMAPFS cryptoUserForMacOSUserForVolume DMErr=-69594 retErr=-69594 outAPFSCryptoUser=(null) default 13:34:41.322699+0100 opendirectoryd While changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): Not adding SecureToken; other unlock records exist, but no existing unlock record provided If I disconnect the network and follow the reproduction steps then the Secure Token is retained. Reconnecting and waiting a while doesn't cause the Secure Token to be lost. There are no log entries about attempting to change the password. Any help or explanation would be appreciated, thanks in advance.
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350
Activity
May ’25
Providing client with IPA for internal distribution
Hey folks, I work as a software development consultant. We develop enterprise applications for our clients, and the apps we create are usually for internal use. We've ran into a bit of a conundrum with a client who doesn't have their own Apple Enterprise account, and neither do we as we don't meet the criteria, but they're wanting to distribute an application we've built for them via their own MDM software. We are not entirely sure how to provide them with a distribution ready .ipa file that isn't AdHoc and will be recognized as a secure app. We've looked into generating a Developer ID provisioning profile and accompanying cert, however we're running into a problem where the platform of our app (iOS) doesn't match the platform required by the Developer ID profile (macOS). I've also come across the idea of resigning an .ipa, but again, the client doesn't have a Apple Developer account and expects the working .ipa to be included in the service rendered. Any suggestions or advice or documentation around the subject would be greatly appreciated. Thanks, Ale
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268
Activity
Feb ’26
Apple SCEP Clients Can’t Process FIPS‑Compliant RSA‑OAEP EnvelopedData
We are currently working on a SCEP server implementation that operates in FIPS-approved mode. In this mode, RSA PKCS#1 v1.5 encryption is disallowed due to compliance requirements, and only FIPS-approved padding schemes such as RSA-OAEP are permitted. However, we have observed that the SCEP client functionality on Apple devices currently does not support RSA-OAEP for CMS EnvelopedData decryption. This creates a challenge for us in ensuring FIPS compliance while maintaining compatibility with Apple devices during certificate enrollment through SCEP. We would appreciate your guidance on the following: Are there any alternative FIPS-approved encryption algorithms or configurations supported by Apple devices for SCEP CMS EnvelopedData decryption? Is there any plan or timeline for future support of RSA-OAEP on Apple platforms for this use case? Feedback raised along with sysdiagnose logs as well : FB17655410
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2
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1.2k
Activity
Feb ’26
Can't start Ad Hoc .ipa for iOS 12
Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8. The iPad's UUID has been added to the provisioning profile. The iPad that we are trying to start the app on is online, so Apple's certificate validation server should be reachable. We don't have any problems with iOS versions above iOS 12. The .ipa was built using the latest version of Xcode (26.2, build 17C52). Here is the anonymised and reduced console log (only the app launch / bootstrap part): default 07:29:35.683108+0100 SpringBoard Icon touch began: <private> default 07:29:35.752640+0100 SpringBoard Icon tapped: <private> default 07:29:35.768538+0100 trustd cert[0]: SubjectCommonName =(leaf)[]> 0 default 07:29:35.791500+0100 SpringBoard Trust evaluate failure: [leaf IssuerCommonName LeafMarkerOid SubjectCommonName] default 07:29:35.793654+0100 trustd cert[0]: IssuerCommonName =(path)[]> 0 default 07:29:36.043497+0100 assertiond Submitting new job for "<APP_BUNDLE_ID>" on behalf of SpringBoard (pid: 48) default 07:29:36.044393+0100 SpringBoard Bootstrapping <APP_BUNDLE_ID> with intent foreground-interactive error 07:29:36.045124+0100 SpringBoard [<APP_BUNDLE_ID>] Bootstrap failed with error: domain: BKSProcessErrorDomain, code: 1 (bootstrap-failed), reason: "Failed to start job" error 07:29:36.045214+0100 SpringBoard Bootstrapping failed for <APP_BUNDLE_ID> (pid: -1): Error Domain=BKSProcessErrorDomain Code=1 "Unable to bootstrap process with bundleID <APP_BUNDLE_ID>" NSLocalizedFailureReason=Failed to start job NSUnderlyingError=NSPOSIXErrorDomain Code=3 "No such process" BKLaunchdOperation=launch_get_running_pid_4SB BKLaunchdJobLabel=<LAUNCHD_JOB_LABEL> BKSProcessJobLabel=<LAUNCHD_JOB_LABEL> default 07:29:36.046078+0100 assertiond Submitted job with label: <LAUNCHD_JOB_LABEL> default 07:29:36.046442+0100 assertiond Unable to get pid for '<LAUNCHD_JOB_LABEL>': No such process (3) error 07:29:36.046542+0100 assertiond Failed to start job: NSPOSIXErrorDomain Code=3 "No such process" default 07:29:36.046607+0100 assertiond Deleted job with label: <LAUNCHD_JOB_LABEL> default 07:29:36.081068+0100 SpringBoard Application process state changed for <APP_BUNDLE_ID>: pid: -1; taskState: Not Running
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4
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0
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1.5k
Activity
3d
Guidance request: Apple-recommended approach for major/minor macOS updates on MDM-managed Macs (startosinstall vs MDM/DDM)
Background / Objective We are currently developing a solution to centrally manage Apple OS updates (major and minor) across managed macOS devices. Before implementing at scale, we need Apple’s guidance on supported and future-proof update mechanisms under MDM. Questions / Ask (Apple Guidance Requested) Apple recommended method What is Apple’s recommended approach to perform: Minor updates (e.g., macOS X.Y → X.Z) Major upgrades (e.g., Ventura → Sonoma) in an enterprise fleet? Support boundary Is macOS update management only supported via MDM (including any newer declarative workflows), or are local mechanisms (installer + command-line tooling) also considered supported for enterprise automation? Use of startosinstall Can we leverage the existing utility: /Applications/Install macOS .app/Contents/Resources/startosinstall for automated upgrades in enterprise environments? If yes, are there recommended flags/workflows Apple endorses for unattended or minimally interactive upgrades? Long-term support / stability Does startosinstall have any form of long-term support / stability guarantees across future macOS releases? Are there any known deprecations planned (or guidance that customers should transition to MDM/DDM workflows)? MDM interaction / interference When using startosinstall, can MDM policies (software update deferrals/restrictions, update enforcement, etc.) interfere with or block the upgrade? If interference is expected, what is the correct supported way to coordinate: MDM software update settings local startosinstall execution to avoid failures and ensure compliance? What We Need From Apple (Desired Outcome) A clear statement of recommended and supported update workflow(s) for enterprise managed macOS: for minor updates for major upgrades Guidance on whether startosinstall is acceptable for long-term automation, or whether we should only use MDM/DDM-driven workflows. Any best practices or reference documentation Apple recommends for implementing this safely and reliably.
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0
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1
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1.7k
Activity
Jan ’26
Ad Hoc .ipa for iOS 12.5.8
Hi, We're having problems starting an Ad Hoc ipa on an iPad with iOS 12.7.7 and 12.7.8, probably iOS 12 in general. The iPad's UUID is added to the certificate. And we don't have problems with iOS versions > iOS 12. Here is the anonymized Console Log: default 09:05:12.088994+0100 SpringBoard immediate edge swipe: failed default 09:05:12.095189+0100 SpringBoard Icon touch began: <private> default 09:05:12.096204+0100 SpringBoard Found a reasonable launch image for <private>, not pre-warming SplashBoard. Load image into the snapshot instance. default 09:05:12.117737+0100 powerd Activity changes from 0x2 to 0x1. UseActiveState:1 default 09:05:12.118572+0100 powerd hidActive:1 displayOff:0 assertionActivityValid:0 now:0xcb6 hid_ts:0xcb6 assertion_ts:0x0 default 09:05:12.145354+0100 backboardd [HID] [MT] dispatchEvent Dispatching event with 1 children, _eventMask=0x23 _childEventMask=0x3 Cancel=0 Touching=0 inRange=0 default 09:05:12.152820+0100 SpringBoard Icon tapped: <private> default 09:05:12.158236+0100 dasd Trigger: <private> is now [1] default 09:05:12.159538+0100 dasd Don't have <private> for type 1 default 09:05:12.170128+0100 trustd cert[0]: SubjectCommonName =(leaf)[]> 0 default 09:05:12.170407+0100 trustd cert[0]: LeafMarkerOid =(leaf)[]> 0 default 09:05:12.182388+0100 trustd OCSPSingleResponse: nextUpdate 0.54 days ago default 09:05:12.186084+0100 trustd OCSPSingleResponse: nextUpdate 0.62 days ago default 09:05:12.187067+0100 SpringBoard Trust evaluate failure: [leaf IssuerCommonName LeafMarkerOid SubjectCommonName] default 09:05:12.238604+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> resuming, QOS(0x19) default 09:05:12.240650+0100 trustd TIC TCP Conn Start [12:0xADDR_REDACTED] default 09:05:12.241136+0100 trustd [C12 Hostname#HASH_REDACTED:80 tcp, pid: PID_REDACTED, url hash: HASH_REDACTED] start default 09:05:12.245884+0100 trustd TIC TCP Conn Start [13:0xADDR_REDACTED] default 09:05:12.246361+0100 trustd [C13 Hostname#HASH_REDACTED:80 tcp, pid: PID_REDACTED, url hash: HASH_REDACTED] start default 09:05:12.256520+0100 trustd nw_connection_report_state_with_handler_locked [C12] reporting state failed error Network is down error 09:05:12.256978+0100 trustd TIC TCP Conn Failed [12:0xADDR_REDACTED]: 1:50 Err(50) error 09:05:12.262697+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> HTTP load failed (error code: -1009 [1:50]) error 09:05:12.271646+0100 trustd Task <TASK_UUID_REDACTED_1>.<1> load failed with error Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." default 09:05:12.271898+0100 trustd Failed to download ocsp response http://ocsp.apple.com/ocsp03-wwdrg311/... with error Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." default 09:05:12.280643+0100 SpringBoard Activating <private> from icon default 09:05:12.281399+0100 CommCenter #I CTServerConnection from pid PID_REDACTED has closed (conn=0xADDR_REDACTED) default 09:05:12.513629+0100 SpringBoard Bootstrapping com.example.myapp with intent foreground-interactive default 09:05:12.514084+0100 assertiond Submitting new job for "com.example.myapp" on behalf of <BKProcess: 0xADDR_REDACTED; SpringBoard; com.apple.springboard; pid: PID_REDACTED; ...> default 09:05:12.514909+0100 assertiond Submitted job with label: UIKitApplication:com.example.myapp[REDACTED][REDACTED] error 09:05:12.516769+0100 SpringBoard [com.example.myapp] Bootstrap failed with error: <NSError: 0xADDR_REDACTED; domain: BKSProcessErrorDomain; code: 1 (bootstrap-failed); reason: "Failed to start job"> error 09:05:12.516935+0100 SpringBoard Bootstrapping failed for <FBApplicationProcess: 0xADDR_REDACTED; com.example.myapp; pid: -1> with error: Error Domain=BKSProcessErrorDomain Code=1 "Unable to bootstrap process with bundleID com.example.myapp" default 09:05:12.517589+0100 SpringBoard <FBApplicationProcess: 0xADDR_REDACTED; com.example.myapp; pid: -1> exited. default 09:05:12.542638+0100 SpringBoard Application process state changed for com.example.myapp: <SBApplicationProcessState: 0xADDR_REDACTED; pid: -1; taskState: Not Running; visibility: Unknown> default 09:05:13.072994+0100 SpringBoard Front display did change: <SBApplication: 0xADDR_REDACTED; com.example.myapp> Is there any know problem with running Ad Hoc ipas on iOS 12? Thanks Christian
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5
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2.4k
Activity
5d
Software Update Enforcement Specific
When using the SoftwareUpdateEnforcementSpecific to target an update to iPad OS 18.7.1, will the update be triggered to be downloaded immediately after the iPad has an active Internet connectivity? Or, if the SoftwareUpdateSettingsAutomaticActionsObject download string is set to AlwaysOff, will this mean that the update enforced will not start downloading automatically, but only when the user decides? I am trying to understand how these two can be combined together or if they work independently, as while trying to enforce a specific version, we need to eliminate the possibility to download an iPad OS version using cellular data, as our devices have an eSIM installed and the cost of using that for the iOS updates will be quite high. Maybe there is a setting to only allow the iOS updates to be downloaded via Wi-Fi. Thanks!
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1
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496
Activity
Oct ’25
Error install in-house App on iPhone 16e
We are going to replace our iPhone SE to iPhone 16e. The issue is that we are unable to install an in-house app on the new iPhone 16e. The app works on the iPhone SE Both phones run on the same iOS version (18.5) Has anyone else experienced the same issue? I initially thought the iPhone 16e was the successor to the iPhone SE
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1
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108
Activity
Jun ’25