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Support in-app purchases and interactions with the App Store using StoreKit.

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IAPs after rejection
Hi everyone, After my app was initially rejected, all my IAPs now show the status “Developer Action Needed.” There’s nothing I need to change on them — they were just returned because it was the first submission and the app itself was rejected. Do I need to do anything with the IAPs before I resubmit, or will they still be attached and reviewed automatically with the next binary? I’ve seen conflicting answers, so I’d like to confirm the correct process. Thanks, Cris
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109
Aug ’25
About review app and subscription
When submitting an app for review, will any unreviewed auto-renewing subscriptions within the app be reviewed simultaneously? I own an app that has passed review and offers an auto-renewing subscription A within the app that has also passed review. To test a new service, I plan to create a new auto-renewing subscription B, which I do not intend to submit for review. After creating Subscription B, I plan to submit the app for review as part of an app update. In that case, is there a possibility that Subscription B will also be reviewed?
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133
Aug ’25
TestFlight Subscription Upgrade Handling
Looking for assistance in managing subscription upgrades for TestFlight users. I have a few monthly subscriptions, 30days, each with a different set of available features, 1 with all, and 1 with fewer. (All are in proper order and grouped in App Store connection subscriptions) subscribing seems to be working fine, and purchasing an upgrade is going ok. what is not: reflecting the upgraded plan in app (currently reflects it will start in 30days when current subscription expires) I’m lead to believe this will be resolved with a live app in App Store, that will then handle prorating, terminate the old plan and immediately start the new one. looking for help getting TestFlight to show immediate upgrades.
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142
May ’25
When subscribing to the change notification in the App Store, it was found that the type of notification received by the server did not match the expected problem.
Description of the Issue We are encountering issues with App Store Server Notifications, where the notification type received does not align with our expectations for subscription changes. Specifically, we receive DID_RENEW notifications in scenarios involving downgrades or intra-tier upgrades, which disrupts our backend subscription management logic and may lead to incorrect user subscription states and billing errors. Below are two reproducible scenarios with associated transaction data. Scenario 1: Downgrade from Premium Yearly (with 7-Day Trial) to Standard Yearly Steps to Reproduce: A user purchases the Premium Yearly subscription with a 7-day free trial (initial transaction ID: 700002116066502). On the day before the trial ends, the user downgrades to the Standard Yearly subscription via the App Store’s subscription management interface. Expected Behavior: We expect to receive a DID_CHANGE_RENEWAL_STATUS or a similar downgrade notification (e.g., DID_CHANGE_RENEWAL_PREF) to indicate the subscription plan has been downgraded, enabling immediate updates to the user’s subscription status. Actual Behavior: Upon downgrade, our server receives a DID_RENEW notification instead of a downgrade-specific notification. This causes our system to incorrectly interpret the action as a renewal of the Premium subscription rather than a downgrade to Standard, with no subsequent downgrade confirmation received. Relevant Transaction Data: New Transaction ID: 700002122810952 Notification Type: DID_RENEW Notification UUID: 26de9b0e-5d61-4893-b679-0bd18ae3d208 Original Transaction ID (Trial): 700002116066502 Scenario 2: Intra-Tier Upgrade from Standard Monthly to Standard Yearly Steps to Reproduce: A user purchases the Standard Monthly subscription. On the day before the monthly subscription expires, the user switches to the Standard Yearly subscription via the App Store’s subscription management interface. Expected Behavior: The original Monthly subscription expires normally, with a DID_EXPIRE notification received. Upon expiration, we expect a DID_RENEW or SUBSCRIBED notification for the new Yearly subscription to confirm its activation, allowing seamless transition of the user’s subscription plan. Actual Behavior: Immediately after the upgrade, our server receives a DID_RENEW notification for the new Yearly plan. No further notifications are received, including no DID_EXPIRE for the original Monthly subscription. This leaves our system unable to confirm the expiration of the Monthly plan, potentially resulting in duplicate active subscriptions in our records. Relevant Transaction Data: Transaction ID: 70002902074491 Notification Type: DID_RENEW Notification UUID: 3d35bc2f-e769-4549-bf50-d84d41b10342 Impact These notification discrepancies disrupt our subscription lifecycle management, potentially causing incorrect user entitlements, over-billing, and a degraded user experience. Requested Assistance Please confirm the correct notification types for these scenarios as per Apple’s documentation (e.g., App Store Server Notifications V2). Provide guidance on handling these edge cases, including any recent changes to notification logic. If this is a backend issue, please investigate the provided transaction IDs and Notification UUIDs. Thank you for your prompt assistance. We look forward to your response to help resolve this issue for our users. 问题描述: 我们在处理 App Store 订阅变更通知时发现,服务器接收到的通知类型与预期不符,具体表现为降级或同级升级场景下错误接收到 DID_RENEW 通知。这影响了我们后端订阅管理的逻辑,可能导致用户订阅状态和计费出现偏差。以下是两个可重现的场景及相关交易数据。 场景 1:高级年费(含 7 天试用)降级至标准年费 重现步骤: 用户购买高级年费订阅并开启 7 天免费试用(初始交易 ID:700002116066502)。 在试用期结束前一天,用户通过 App Store 的订阅管理界面降级至标准年费订阅。 预期行为: 我们预期会收到 DID_CHANGE_RENEWAL_STATUS 或类似的降级通知(如 DID_CHANGE_RENEWAL_PREF),以表明订阅计划已降级,从而允许我们立即更新用户订阅状态。 实际行为: 降级后,服务器立即收到 DID_RENEW 通知,而非降级相关通知。这导致系统误认为高级订阅仍在续订,而非降级为标准订阅,且后续未收到任何降级确认通知。 相关交易数据: 新交易 ID:700002122810952 通知类型:DID_RENEW 通知 UUID:26de9b0e-5d61-4893-b679-0bd18ae3d208 原始交易 ID(试用):700002116066502 场景 2:标准月费订阅升级为标准年费订阅 重现步骤: 用户购买标准月费订阅。 在月费订阅到期前一天,用户通过 App Store 的订阅管理界面切换至标准年费订阅。 预期行为: 原月费订阅正常到期,预期收到 DID_EXPIRE 通知。 月费到期后,预期收到新年费订阅的 DID_RENEW 或 SUBSCRIBED 通知,以确认年费订阅开始,方便我们无缝切换用户订阅计划。 实际行为: 升级后,服务器立即收到新年费订阅的 DID_RENEW 通知。 后续未收到任何通知,包括原月费订阅的 DID_EXPIRE 通知。这导致我们无法确认月费订阅的到期状态,可能在记录中出现重复的活跃订阅。 相关交易数据: 交易 ID:70002902074491 通知类型:DID_RENEW 通知 UUID:3d35bc2f-e769-4549-bf50-d84d41b10342 影响: 这些通知异常干扰了我们的订阅生命周期管理,可能导致用户权益错误、潜在的重复计费以及用户体验下降。 请求协助: 请确认根据 Apple 文档(例如 App Store Server Notifications V2)在上述场景中应返回的正确通知类型。 请提供处理此类边缘场景的指导,包括通知逻辑的任何最新变更。 如果这是后端问题,请调查提供的交易 ID 和通知 UUID。 感谢您的及时协助,期待您的回复以帮助我们为用户解决问题。
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Sep ’25
IAP working in StoreKitTest on XCODE but not in TestFlight – shows mapped error "Product not available"
Hey everyone, I'm currently preparing an older iOS app for App Store release that includes a non-consumable In‑App Purchase using StoreKit 2. Everything works perfectly in the StoreKitTest environment inside Xcode – the product loads, the purchase flow runs, the transaction verifies. However, when I run the same app through TestFlight, I always get the error: ❌ Product not available - mapped to Here’s what I’ve already checked: ✅ The product ID is correct and matches what’s in App Store Connect (case-sensitive). ✅ The IAP is created in App Store Connect and includes: Title Product ID Price Tier Screenshot for review ✅ The App Store "Paid Applications" agreement is active. ✅ The app is using the correct bundle ID. ✅ I'm using Product.products(for: [productID]) from StoreKit 2. ✅ I’ve implemented fallback and retry logic (e.g. reload after delay). ✅ All IAP logic is wrapped in @MainActor and async-safe. As the App got Rejected on Review, the IAP is also now in the Rejected Status. Now the IAP shows status: 🟠 "Developer Action Required" And App Review rejected the IAP with the message: "Your first In‑App Purchase must be submitted together with a new app version." But if I add the App to the Test again and therefore the IAP, then the app will get Rejected again for App Completeness, IAP does not work... What am I doing wrong here? :) Thanks a lot in advance Cheers, Niklas
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Aug ’25
(verifyreceipt) I cannot verify from the server whether the user's iap payment is successful or not
I have three questions about verify receipt I use this api (https://buy.itunes.apple.com/verifyReceipt)to verify receipt is success or not. But since last month, this interface has started to return an error(21002). I see this document (https://aninterestingwebsite.com/documentation/appstorereceipts/verifyreceipt) say its Deprecated. My question is, is the error suddenly returned recently because the interface has been deprecated or for some other reason? (I haven't modified my code about this recently) 2. I can not understand this document: (https://aninterestingwebsite.com/documentation/appstorereceipts/validating_receipts_on_the_device) Does this mean that in the new version, as long as the app returns a payment success (purchaseDetails.status == PurchaseStatus.purchased), the payment is guaranteed to be successful, and my server does not need to request payment result verification from Apple's server? 3. I try to use this (https://github.com/apple/app-store-server-library-java) to get TransactionInfo, but I dont konw to get Transaction status to know is success or not. my java server code : AppStoreServerAPIClient client = new AppStoreServerAPIClient(encodedKey, keyId, issuerId, bundleId, environment); TransactionInfoResponse response = client.getTransactionInfo(transactionId); (bug i can note get transaction status, how do i konw this Transaction is success or not)
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Aug ’25
Not receiving Sandbox Server-to-Server Notifications for In-App Purchases (App Store Server Notifications v2)
I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any Apple Server Notifications from the sandbox. However, when I use the Request Test Notification option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase. It looks like sandbox purchase notifications are not being sent, even though the test notification works fine.
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Nov ’25
App Store Server Notification implementation in multiple environments
Hey everyone, We're looking for the best way to handle App Store Server Notifications in our development setup and would appreciate some guidance. Our Setup: We use a single App Store Connect account for development, which supports multiple environments (e.g., staging1, staging2). Our production app lives in a separate account, so that's not an issue. The Challenge: We have only one configurable sandbox notification URL. This makes it difficult to route notifications to the correct development server (staging1 vs. staging2 vs developments) when a sandbox event occurs. We're considering using a proxy server to catch all notifications and then forward them to the appropriate environment. However, we're not sure how to determine the correct destination. Our Questions: What's the recommended approach for managing a single sandbox notification URL across multiple development environments? If a proxy is the best method, which parameter in the responseBodyV2 payload should we use to route the notification? How can we differentiate between our various dev environments? Is it possible to add custom properties to the App Store Server Notification V2 body to facilitate routing? Any advice or best practices you've implemented would be greatly appreciated.
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118
Jul ’25
How to switch in-app-purchases from sandbox to production?
Hello all, I am new to implementing payments in an app, and thus completely at sea here. I have created a small app that I have set a one-time (non-consumable) payment for a premium version. In the Xcode simulator (on all platforms) and on any physical test devices I have tried, the payment works as expected. I have a sandbox account and various test accounts, both dummy and actual real accounts (friends and family). Everywhere everything works perfectly fine. Yet, when I submit for review I get a rejection with this contents: We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, the app still failed to load the in-app purchase. Please review the details and resources below and complete the next steps. Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.6 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Additionally, note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function. Resources Learn how to set up and test in-app purchase products in >the sandbox environment. Learn more about validating receipts with the App Store. Steps I have done: I have signed all agreements and all bank account details are in order. Everything in the In-app-purchases section of the AppStoreConnect in an Active state. I have triple checked that the configuration of the in-app purchases is correct (product IDs, amounts, etc.) I have created test accounts and tested in sandbox What I don't understand from the reviewer's response is what receipts validation are they talking about? I have no payment servers (the whole concept of using Apple's in-app-purchases service is to not have to deal with my own payment implementation). The StoreKit documentation specifically reads: For each transaction that represents a current purchase, your app delivers the purchased products. To validate purchases, you can verify transactions on your server, or rely on StoreKit’s verification. So now I am confused. The reviewer's response is so vague, and so completely deprived of details that I have no idea what to do... Does the problem concern the product purchase trigger and the that in production environment it does not trigger? Is it that I haven't implemented a receipt validation? Do I need to? Although the documentation mentions that it can be done by StoreKit, I couldn't find anything concerning how to do it :( Can someone give me a hand please? Cheers, Alex
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Oct ’25
Can't fetch products
Use the following method to fetch: let appProducts = try await Product.products(for: productIdentifiers) The following checks have been carried out ✅ Must-check points App ID capabilities Subscription product status (ready to submit) Why The result is an empty array?
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Sep ’25
In-App Subscriptions Not Fetching in Sandbox or Production (expo-iap / React Native / Bare Workflow)
Hi everyone, I’m encountering an issue with my in-app subscriptions setup. When I test using the StoreKit configuration file in Xcode, everything works correctly — the subscriptions are fetched and I can simulate purchases without any issues. However, when I switch to the Sandbox or Production environment, my app fails to fetch the available products from Apple’s servers. The call to fetchProducts (from the expo-iap library) returns an empty array. Here’s some context about my setup: Framework: React Native (Expo Bare Workflow) Library: expo-iap Products: Auto-renewable subscriptions StoreKit Configuration: Synced with App Store Connect Status: Subscription Plans are approved in App Store Connect I’ve verified the following: The product identifiers in code match exactly with those in App Store Connect. The app is signed with the correct bundle ID. I’m testing with a Sandbox account (logged in via Settings -> Developer -> Sandbox Tester Account). Despite this, the response from Apple’s servers still contains an empty array. Has anyone experienced something similar with expo-iap or in general when moving from StoreKit configuration to Sandbox/Production? Any suggestions on what else I could check or common pitfalls I might be missing? Thanks in advance!
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Oct ’25
'Invalid value for purchase intake' error
Hello, I recently saw this error from StoreKit in the Console - 'Invalid value for purchase intake' - while debugging a SKPayment subscription issue (where a valid receipt should be verified and restored, but isn't for one user). I haven't been able to find any documentation about this message and wondered if it was related at all. There were two other logs from StoreKit right before saying: 'Found 3 products in receipt with ID' 'Processing ad attribution purchase intake' Does anyone know what 'invalid value for purchase intake' is referencing? We don't have the AdAttributionKit implemented. It sounds like it might be related to that instead? Thank you
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Jul ’25
[Bug/Doc Discrepancy] App Store Server API "price" field does not include quantity as documentation states
According to the App Store Server API documentation , https://aninterestingwebsite.com/documentation/appstoreserverapi/price the price field "shows the total amount of the transaction for the quantity the customer purchased." However, in actual transaction notifications and responses from App Store Server API, the price field appears to represent the unit price, not the total price. For consumable in-app purchases with quantity > 1, the price field equals the unit price of a single item. The total user payment is only correct after multiplying by the quantity. When quantity > 1, the actual amount paid by the user only matches price × quantity, which contradicts the documentation. Please confirm whether the price field is intended to be: The unit price of a single item (requiring multiplication by quantity), or The total price including all quantities (as currently documented). If the former is correct, please update the documentation to clarify that the value represents the unit price, not the total amount.
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Oct ’25
SKErrorDomain Code 2 Problem
We are facing a serious issues with in app purchases in our app. We offer 3 IAP: auto-renewable subscription 1W, auto-renewable subscription 1Y, non-consumable one-time purchase (LifeTime access) In our case 90-95% of transactions fail and we mostly get SKError code=2 . Sometime purchase fails several times for the same user so it’s very hard to believe that user intentionally cancels transaction for the same product 4 or even 5 times in a row. It happens regardless iOS version, device model, our app version. We've checked multiple threads with the same issue but coudn't find any solution. We do not offer any promotions, product identifiers are valid... Some users are able to make a purchases without any issues.
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Jul ’25
StoreKit returns restored for SKUs marked Consumable (no purchase sheet); Flutter in_app_purchase + SK2
What platform are you targeting? And what version? iOS, testing in Sandbox on a physical device. What version of Xcode are you using? [Xcode __] What version of the OS are you testing on? iOS 18 on iPhone 15 pro. What specific API are you using? StoreKit 2 via Flutter’s in_app_purchase plugin (Dart), which uses in_app_purchase_storekit under the hood. What are the exact steps you took? In App Store Connect, I created several Consumable IAPs (status “Ready to Submit”). Example product IDs: USD3.99TenMinuteCoffeePlan (Consumable) USD24.99OneHourDinnerPlan (Consumable) USD14.99InviteAFriendAsGenie (Consumable) Signed in as a Sandbox tester on device (Settings → App Store → Sandbox Account). App queries products with InAppPurchase.instance.queryProductDetails(ids) — products load successfully. Call buyConsumable(purchaseParam: PurchaseParam(productDetails: ...)). Listen to purchaseStream and log PurchaseDetails. If something failed, what are the symptoms? The purchase sheet often does not appear. The purchase stream reports PurchaseStatus.restored, immediately, for SKUs that are marked Consumable. Example log lines (from Dart): Products loaded: 6 Product: id=USD3.99TenMinuteCoffeePlan, price=3.99 Product: id=USD24.99OneHourDinnerPlan, price=24.99 Product: id=USD14.99InviteAFriendAsGenie, price=14.99 Purchase update: productID=USD3.99TenMinuteCoffeePlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000991974131 Purchase update: productID=USD24.99OneHourDinnerPlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000992079251 Purchase update: productID=USD14.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000999910991 Purchase update: productID=USD29.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000001003571920 If nothing failed, what results did you see? And what were you expecting? Actual: restored events (no sheet) for items configured as Consumable. Expected: For Consumables, a purchase sheet followed by purchased status. Consumables shouldn’t “restore”. What else have you tried? Verified every SKU shows Type = Consumable and Ready to Submit in App Store Connect; “Cleared for Sale” enabled; pricing/localization filled. Created new product IDs (to avoid any prior non-consumable history). Verified I’m not calling restorePurchases. In the listener, I only grant benefits on PurchaseStatus.purchased (not on restored). Observed that queryProductDetails succeeds; some IDs that aren’t fully configured return “not found,” as expected. Minimal code (core bits): final _iap = InAppPurchase.instance; Future<void> init() async { final resp = await _iap.queryProductDetails({ 'USD3.99TenMinuteCoffeePlan', 'USD24.99OneHourDinnerPlan', 'USD14.99InviteAFriendAsGenie', 'USD29.99InviteAFriendAsGenie', }); _products = resp.productDetails; _sub = _iap.purchaseStream.listen(_onUpdates); } Future<void> buy(ProductDetails p) async { final param = PurchaseParam(productDetails: p); await _iap.buyConsumable(purchaseParam: param); // iOS SK2 path } void _onUpdates(List<PurchaseDetails> list) async { for (final pd in list) { print('status=${pd.status}, id=${pd.productID}, pending=${pd.pendingCompletePurchase}, purchaseID=${pd.purchaseID}'); switch (pd.status) { case PurchaseStatus.purchased: // deliver & (if pendingCompletePurchase) completePurchase break; case PurchaseStatus.restored: // for consumables, I do not deliver here break; default: break; } } } Questions for the community/Apple: Under what conditions would StoreKit 2 return restored for a SKU that’s set to Consumable? Is there any server-side caching of old product type or ownership tied to a product ID that could cause this in Sandbox? Is “Ready to Submit” sufficient for Sandbox testing of IAPs, or must the SKUs be attached to a submitted build before StoreKit treats them as consumable? If a product ID was ever created/purchased as Non-Consumable historically, does creating a new ASC entry with the same string ID as Consumable still cause restored for that tester? Besides creating brand-new product IDs and/or resetting the Sandbox tester’s purchase history, is there any other recommended way to clear this state? Happy to provide a device sysdiagnose or a stripped test project if that helps. Thanks!
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Sep ’25
Calling AppTransaction in a SpriteKit app
Hello 👋! I'm trying to switch the business model in my app from premium to freemium, gracefully so that existing users aren't bothered. I'd like to provide newly-paywalled content for original paid users. For this to work, I need to use originalAppVersion in AppTransaction, and support iOS 16 at minimum. I've asked about originalAppVersion earlier here. I've upped to iOS 16 already, but I don't exactly know how to call AppTransaction.shared to get originalAppVersion. The issue lies in the fact that my app is based on SpriteKit, so the operative areas I have available to call AppTransaction are ostensibly limited to AppDelegate and GameViewController. I'm using the code from Supporting business model changes by using the app transaction, but if I place it in either GameViewController or AppDelegate, for example in application(_:didFinishLaunchingWithOptions:) or viewDidLoad(), I get an error concerning async/await. Now, I understand the gist of it: these are not asynchronous methods. So I'm trying to understand how to do it perhaps outside of these methods. How do I call AppTransaction.shared (and fetch originalAppVersion) in a SpriteKit based app?
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Jul ’25
IAPs after rejection
Hi everyone, After my app was initially rejected, all my IAPs now show the status “Developer Action Needed.” There’s nothing I need to change on them — they were just returned because it was the first submission and the app itself was rejected. Do I need to do anything with the IAPs before I resubmit, or will they still be attached and reviewed automatically with the next binary? I’ve seen conflicting answers, so I’d like to confirm the correct process. Thanks, Cris
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1
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109
Activity
Aug ’25
About review app and subscription
When submitting an app for review, will any unreviewed auto-renewing subscriptions within the app be reviewed simultaneously? I own an app that has passed review and offers an auto-renewing subscription A within the app that has also passed review. To test a new service, I plan to create a new auto-renewing subscription B, which I do not intend to submit for review. After creating Subscription B, I plan to submit the app for review as part of an app update. In that case, is there a possibility that Subscription B will also be reviewed?
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1
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0
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133
Activity
Aug ’25
TestFlight Subscription Upgrade Handling
Looking for assistance in managing subscription upgrades for TestFlight users. I have a few monthly subscriptions, 30days, each with a different set of available features, 1 with all, and 1 with fewer. (All are in proper order and grouped in App Store connection subscriptions) subscribing seems to be working fine, and purchasing an upgrade is going ok. what is not: reflecting the upgraded plan in app (currently reflects it will start in 30days when current subscription expires) I’m lead to believe this will be resolved with a live app in App Store, that will then handle prorating, terminate the old plan and immediately start the new one. looking for help getting TestFlight to show immediate upgrades.
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0
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142
Activity
May ’25
When subscribing to the change notification in the App Store, it was found that the type of notification received by the server did not match the expected problem.
Description of the Issue We are encountering issues with App Store Server Notifications, where the notification type received does not align with our expectations for subscription changes. Specifically, we receive DID_RENEW notifications in scenarios involving downgrades or intra-tier upgrades, which disrupts our backend subscription management logic and may lead to incorrect user subscription states and billing errors. Below are two reproducible scenarios with associated transaction data. Scenario 1: Downgrade from Premium Yearly (with 7-Day Trial) to Standard Yearly Steps to Reproduce: A user purchases the Premium Yearly subscription with a 7-day free trial (initial transaction ID: 700002116066502). On the day before the trial ends, the user downgrades to the Standard Yearly subscription via the App Store’s subscription management interface. Expected Behavior: We expect to receive a DID_CHANGE_RENEWAL_STATUS or a similar downgrade notification (e.g., DID_CHANGE_RENEWAL_PREF) to indicate the subscription plan has been downgraded, enabling immediate updates to the user’s subscription status. Actual Behavior: Upon downgrade, our server receives a DID_RENEW notification instead of a downgrade-specific notification. This causes our system to incorrectly interpret the action as a renewal of the Premium subscription rather than a downgrade to Standard, with no subsequent downgrade confirmation received. Relevant Transaction Data: New Transaction ID: 700002122810952 Notification Type: DID_RENEW Notification UUID: 26de9b0e-5d61-4893-b679-0bd18ae3d208 Original Transaction ID (Trial): 700002116066502 Scenario 2: Intra-Tier Upgrade from Standard Monthly to Standard Yearly Steps to Reproduce: A user purchases the Standard Monthly subscription. On the day before the monthly subscription expires, the user switches to the Standard Yearly subscription via the App Store’s subscription management interface. Expected Behavior: The original Monthly subscription expires normally, with a DID_EXPIRE notification received. Upon expiration, we expect a DID_RENEW or SUBSCRIBED notification for the new Yearly subscription to confirm its activation, allowing seamless transition of the user’s subscription plan. Actual Behavior: Immediately after the upgrade, our server receives a DID_RENEW notification for the new Yearly plan. No further notifications are received, including no DID_EXPIRE for the original Monthly subscription. This leaves our system unable to confirm the expiration of the Monthly plan, potentially resulting in duplicate active subscriptions in our records. Relevant Transaction Data: Transaction ID: 70002902074491 Notification Type: DID_RENEW Notification UUID: 3d35bc2f-e769-4549-bf50-d84d41b10342 Impact These notification discrepancies disrupt our subscription lifecycle management, potentially causing incorrect user entitlements, over-billing, and a degraded user experience. Requested Assistance Please confirm the correct notification types for these scenarios as per Apple’s documentation (e.g., App Store Server Notifications V2). Provide guidance on handling these edge cases, including any recent changes to notification logic. If this is a backend issue, please investigate the provided transaction IDs and Notification UUIDs. Thank you for your prompt assistance. We look forward to your response to help resolve this issue for our users. 问题描述: 我们在处理 App Store 订阅变更通知时发现,服务器接收到的通知类型与预期不符,具体表现为降级或同级升级场景下错误接收到 DID_RENEW 通知。这影响了我们后端订阅管理的逻辑,可能导致用户订阅状态和计费出现偏差。以下是两个可重现的场景及相关交易数据。 场景 1:高级年费(含 7 天试用)降级至标准年费 重现步骤: 用户购买高级年费订阅并开启 7 天免费试用(初始交易 ID:700002116066502)。 在试用期结束前一天,用户通过 App Store 的订阅管理界面降级至标准年费订阅。 预期行为: 我们预期会收到 DID_CHANGE_RENEWAL_STATUS 或类似的降级通知(如 DID_CHANGE_RENEWAL_PREF),以表明订阅计划已降级,从而允许我们立即更新用户订阅状态。 实际行为: 降级后,服务器立即收到 DID_RENEW 通知,而非降级相关通知。这导致系统误认为高级订阅仍在续订,而非降级为标准订阅,且后续未收到任何降级确认通知。 相关交易数据: 新交易 ID:700002122810952 通知类型:DID_RENEW 通知 UUID:26de9b0e-5d61-4893-b679-0bd18ae3d208 原始交易 ID(试用):700002116066502 场景 2:标准月费订阅升级为标准年费订阅 重现步骤: 用户购买标准月费订阅。 在月费订阅到期前一天,用户通过 App Store 的订阅管理界面切换至标准年费订阅。 预期行为: 原月费订阅正常到期,预期收到 DID_EXPIRE 通知。 月费到期后,预期收到新年费订阅的 DID_RENEW 或 SUBSCRIBED 通知,以确认年费订阅开始,方便我们无缝切换用户订阅计划。 实际行为: 升级后,服务器立即收到新年费订阅的 DID_RENEW 通知。 后续未收到任何通知,包括原月费订阅的 DID_EXPIRE 通知。这导致我们无法确认月费订阅的到期状态,可能在记录中出现重复的活跃订阅。 相关交易数据: 交易 ID:70002902074491 通知类型:DID_RENEW 通知 UUID:3d35bc2f-e769-4549-bf50-d84d41b10342 影响: 这些通知异常干扰了我们的订阅生命周期管理,可能导致用户权益错误、潜在的重复计费以及用户体验下降。 请求协助: 请确认根据 Apple 文档(例如 App Store Server Notifications V2)在上述场景中应返回的正确通知类型。 请提供处理此类边缘场景的指导,包括通知逻辑的任何最新变更。 如果这是后端问题,请调查提供的交易 ID 和通知 UUID。 感谢您的及时协助,期待您的回复以帮助我们为用户解决问题。
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Activity
Sep ’25
IAP working in StoreKitTest on XCODE but not in TestFlight – shows mapped error "Product not available"
Hey everyone, I'm currently preparing an older iOS app for App Store release that includes a non-consumable In‑App Purchase using StoreKit 2. Everything works perfectly in the StoreKitTest environment inside Xcode – the product loads, the purchase flow runs, the transaction verifies. However, when I run the same app through TestFlight, I always get the error: ❌ Product not available - mapped to Here’s what I’ve already checked: ✅ The product ID is correct and matches what’s in App Store Connect (case-sensitive). ✅ The IAP is created in App Store Connect and includes: Title Product ID Price Tier Screenshot for review ✅ The App Store "Paid Applications" agreement is active. ✅ The app is using the correct bundle ID. ✅ I'm using Product.products(for: [productID]) from StoreKit 2. ✅ I’ve implemented fallback and retry logic (e.g. reload after delay). ✅ All IAP logic is wrapped in @MainActor and async-safe. As the App got Rejected on Review, the IAP is also now in the Rejected Status. Now the IAP shows status: 🟠 "Developer Action Required" And App Review rejected the IAP with the message: "Your first In‑App Purchase must be submitted together with a new app version." But if I add the App to the Test again and therefore the IAP, then the app will get Rejected again for App Completeness, IAP does not work... What am I doing wrong here? :) Thanks a lot in advance Cheers, Niklas
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124
Activity
Aug ’25
(verifyreceipt) I cannot verify from the server whether the user's iap payment is successful or not
I have three questions about verify receipt I use this api (https://buy.itunes.apple.com/verifyReceipt)to verify receipt is success or not. But since last month, this interface has started to return an error(21002). I see this document (https://aninterestingwebsite.com/documentation/appstorereceipts/verifyreceipt) say its Deprecated. My question is, is the error suddenly returned recently because the interface has been deprecated or for some other reason? (I haven't modified my code about this recently) 2. I can not understand this document: (https://aninterestingwebsite.com/documentation/appstorereceipts/validating_receipts_on_the_device) Does this mean that in the new version, as long as the app returns a payment success (purchaseDetails.status == PurchaseStatus.purchased), the payment is guaranteed to be successful, and my server does not need to request payment result verification from Apple's server? 3. I try to use this (https://github.com/apple/app-store-server-library-java) to get TransactionInfo, but I dont konw to get Transaction status to know is success or not. my java server code : AppStoreServerAPIClient client = new AppStoreServerAPIClient(encodedKey, keyId, issuerId, bundleId, environment); TransactionInfoResponse response = client.getTransactionInfo(transactionId); (bug i can note get transaction status, how do i konw this Transaction is success or not)
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Activity
Aug ’25
iOS26 IAP "Already Purchased..." Error
I had a two CS from customers that they couldn't buy a cookies(IAP). they got an alert "Purchases in this app are already purchased items." I was wondering if anyone has any similar experiences.
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Activity
Jul ’25
Not receiving Sandbox Server-to-Server Notifications for In-App Purchases (App Store Server Notifications v2)
I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any Apple Server Notifications from the sandbox. However, when I use the Request Test Notification option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase. It looks like sandbox purchase notifications are not being sent, even though the test notification works fine.
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Activity
Nov ’25
在沙盒环境下或者TestFlight 测试消费型项目会提示此项目将免费恢复
在沙盒环境下或者TestFlight 测试消费型项目会提示此项目将免费恢复
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186
Activity
Aug ’25
Clarification Needed: Using action=write-review outside of the app
Hello, is it allowed to include the action=write-review URL parameter in customer support emails to direct users to the App Store review page? Example: https://apps.apple.com/app/id[APP_ID]?action=write-review I want to make it easy for customers to leave feedback after positive support interactions, but only if it's compliant.
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134
Activity
Oct ’25
App Store Server Notification implementation in multiple environments
Hey everyone, We're looking for the best way to handle App Store Server Notifications in our development setup and would appreciate some guidance. Our Setup: We use a single App Store Connect account for development, which supports multiple environments (e.g., staging1, staging2). Our production app lives in a separate account, so that's not an issue. The Challenge: We have only one configurable sandbox notification URL. This makes it difficult to route notifications to the correct development server (staging1 vs. staging2 vs developments) when a sandbox event occurs. We're considering using a proxy server to catch all notifications and then forward them to the appropriate environment. However, we're not sure how to determine the correct destination. Our Questions: What's the recommended approach for managing a single sandbox notification URL across multiple development environments? If a proxy is the best method, which parameter in the responseBodyV2 payload should we use to route the notification? How can we differentiate between our various dev environments? Is it possible to add custom properties to the App Store Server Notification V2 body to facilitate routing? Any advice or best practices you've implemented would be greatly appreciated.
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118
Activity
Jul ’25
How to switch in-app-purchases from sandbox to production?
Hello all, I am new to implementing payments in an app, and thus completely at sea here. I have created a small app that I have set a one-time (non-consumable) payment for a premium version. In the Xcode simulator (on all platforms) and on any physical test devices I have tried, the payment works as expected. I have a sandbox account and various test accounts, both dummy and actual real accounts (friends and family). Everywhere everything works perfectly fine. Yet, when I submit for review I get a rejection with this contents: We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, the app still failed to load the in-app purchase. Please review the details and resources below and complete the next steps. Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.6 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Additionally, note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function. Resources Learn how to set up and test in-app purchase products in >the sandbox environment. Learn more about validating receipts with the App Store. Steps I have done: I have signed all agreements and all bank account details are in order. Everything in the In-app-purchases section of the AppStoreConnect in an Active state. I have triple checked that the configuration of the in-app purchases is correct (product IDs, amounts, etc.) I have created test accounts and tested in sandbox What I don't understand from the reviewer's response is what receipts validation are they talking about? I have no payment servers (the whole concept of using Apple's in-app-purchases service is to not have to deal with my own payment implementation). The StoreKit documentation specifically reads: For each transaction that represents a current purchase, your app delivers the purchased products. To validate purchases, you can verify transactions on your server, or rely on StoreKit’s verification. So now I am confused. The reviewer's response is so vague, and so completely deprived of details that I have no idea what to do... Does the problem concern the product purchase trigger and the that in production environment it does not trigger? Is it that I haven't implemented a receipt validation? Do I need to? Although the documentation mentions that it can be done by StoreKit, I couldn't find anything concerning how to do it :( Can someone give me a hand please? Cheers, Alex
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Activity
Oct ’25
Can't fetch products
Use the following method to fetch: let appProducts = try await Product.products(for: productIdentifiers) The following checks have been carried out ✅ Must-check points App ID capabilities Subscription product status (ready to submit) Why The result is an empty array?
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Activity
Sep ’25
In-App Subscriptions Not Fetching in Sandbox or Production (expo-iap / React Native / Bare Workflow)
Hi everyone, I’m encountering an issue with my in-app subscriptions setup. When I test using the StoreKit configuration file in Xcode, everything works correctly — the subscriptions are fetched and I can simulate purchases without any issues. However, when I switch to the Sandbox or Production environment, my app fails to fetch the available products from Apple’s servers. The call to fetchProducts (from the expo-iap library) returns an empty array. Here’s some context about my setup: Framework: React Native (Expo Bare Workflow) Library: expo-iap Products: Auto-renewable subscriptions StoreKit Configuration: Synced with App Store Connect Status: Subscription Plans are approved in App Store Connect I’ve verified the following: The product identifiers in code match exactly with those in App Store Connect. The app is signed with the correct bundle ID. I’m testing with a Sandbox account (logged in via Settings -> Developer -> Sandbox Tester Account). Despite this, the response from Apple’s servers still contains an empty array. Has anyone experienced something similar with expo-iap or in general when moving from StoreKit configuration to Sandbox/Production? Any suggestions on what else I could check or common pitfalls I might be missing? Thanks in advance!
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Activity
Oct ’25
'Invalid value for purchase intake' error
Hello, I recently saw this error from StoreKit in the Console - 'Invalid value for purchase intake' - while debugging a SKPayment subscription issue (where a valid receipt should be verified and restored, but isn't for one user). I haven't been able to find any documentation about this message and wondered if it was related at all. There were two other logs from StoreKit right before saying: 'Found 3 products in receipt with ID' 'Processing ad attribution purchase intake' Does anyone know what 'invalid value for purchase intake' is referencing? We don't have the AdAttributionKit implemented. It sounds like it might be related to that instead? Thank you
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Activity
Jul ’25
[Bug/Doc Discrepancy] App Store Server API "price" field does not include quantity as documentation states
According to the App Store Server API documentation , https://aninterestingwebsite.com/documentation/appstoreserverapi/price the price field "shows the total amount of the transaction for the quantity the customer purchased." However, in actual transaction notifications and responses from App Store Server API, the price field appears to represent the unit price, not the total price. For consumable in-app purchases with quantity > 1, the price field equals the unit price of a single item. The total user payment is only correct after multiplying by the quantity. When quantity > 1, the actual amount paid by the user only matches price × quantity, which contradicts the documentation. Please confirm whether the price field is intended to be: The unit price of a single item (requiring multiplication by quantity), or The total price including all quantities (as currently documented). If the former is correct, please update the documentation to clarify that the value represents the unit price, not the total amount.
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Activity
Oct ’25
SKErrorDomain Code 2 Problem
We are facing a serious issues with in app purchases in our app. We offer 3 IAP: auto-renewable subscription 1W, auto-renewable subscription 1Y, non-consumable one-time purchase (LifeTime access) In our case 90-95% of transactions fail and we mostly get SKError code=2 . Sometime purchase fails several times for the same user so it’s very hard to believe that user intentionally cancels transaction for the same product 4 or even 5 times in a row. It happens regardless iOS version, device model, our app version. We've checked multiple threads with the same issue but coudn't find any solution. We do not offer any promotions, product identifiers are valid... Some users are able to make a purchases without any issues.
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255
Activity
Jul ’25
StoreKit returns restored for SKUs marked Consumable (no purchase sheet); Flutter in_app_purchase + SK2
What platform are you targeting? And what version? iOS, testing in Sandbox on a physical device. What version of Xcode are you using? [Xcode __] What version of the OS are you testing on? iOS 18 on iPhone 15 pro. What specific API are you using? StoreKit 2 via Flutter’s in_app_purchase plugin (Dart), which uses in_app_purchase_storekit under the hood. What are the exact steps you took? In App Store Connect, I created several Consumable IAPs (status “Ready to Submit”). Example product IDs: USD3.99TenMinuteCoffeePlan (Consumable) USD24.99OneHourDinnerPlan (Consumable) USD14.99InviteAFriendAsGenie (Consumable) Signed in as a Sandbox tester on device (Settings → App Store → Sandbox Account). App queries products with InAppPurchase.instance.queryProductDetails(ids) — products load successfully. Call buyConsumable(purchaseParam: PurchaseParam(productDetails: ...)). Listen to purchaseStream and log PurchaseDetails. If something failed, what are the symptoms? The purchase sheet often does not appear. The purchase stream reports PurchaseStatus.restored, immediately, for SKUs that are marked Consumable. Example log lines (from Dart): Products loaded: 6 Product: id=USD3.99TenMinuteCoffeePlan, price=3.99 Product: id=USD24.99OneHourDinnerPlan, price=24.99 Product: id=USD14.99InviteAFriendAsGenie, price=14.99 Purchase update: productID=USD3.99TenMinuteCoffeePlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000991974131 Purchase update: productID=USD24.99OneHourDinnerPlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000992079251 Purchase update: productID=USD14.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000999910991 Purchase update: productID=USD29.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000001003571920 If nothing failed, what results did you see? And what were you expecting? Actual: restored events (no sheet) for items configured as Consumable. Expected: For Consumables, a purchase sheet followed by purchased status. Consumables shouldn’t “restore”. What else have you tried? Verified every SKU shows Type = Consumable and Ready to Submit in App Store Connect; “Cleared for Sale” enabled; pricing/localization filled. Created new product IDs (to avoid any prior non-consumable history). Verified I’m not calling restorePurchases. In the listener, I only grant benefits on PurchaseStatus.purchased (not on restored). Observed that queryProductDetails succeeds; some IDs that aren’t fully configured return “not found,” as expected. Minimal code (core bits): final _iap = InAppPurchase.instance; Future<void> init() async { final resp = await _iap.queryProductDetails({ 'USD3.99TenMinuteCoffeePlan', 'USD24.99OneHourDinnerPlan', 'USD14.99InviteAFriendAsGenie', 'USD29.99InviteAFriendAsGenie', }); _products = resp.productDetails; _sub = _iap.purchaseStream.listen(_onUpdates); } Future<void> buy(ProductDetails p) async { final param = PurchaseParam(productDetails: p); await _iap.buyConsumable(purchaseParam: param); // iOS SK2 path } void _onUpdates(List<PurchaseDetails> list) async { for (final pd in list) { print('status=${pd.status}, id=${pd.productID}, pending=${pd.pendingCompletePurchase}, purchaseID=${pd.purchaseID}'); switch (pd.status) { case PurchaseStatus.purchased: // deliver & (if pendingCompletePurchase) completePurchase break; case PurchaseStatus.restored: // for consumables, I do not deliver here break; default: break; } } } Questions for the community/Apple: Under what conditions would StoreKit 2 return restored for a SKU that’s set to Consumable? Is there any server-side caching of old product type or ownership tied to a product ID that could cause this in Sandbox? Is “Ready to Submit” sufficient for Sandbox testing of IAPs, or must the SKUs be attached to a submitted build before StoreKit treats them as consumable? If a product ID was ever created/purchased as Non-Consumable historically, does creating a new ASC entry with the same string ID as Consumable still cause restored for that tester? Besides creating brand-new product IDs and/or resetting the Sandbox tester’s purchase history, is there any other recommended way to clear this state? Happy to provide a device sysdiagnose or a stripped test project if that helps. Thanks!
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188
Activity
Sep ’25
Calling AppTransaction in a SpriteKit app
Hello 👋! I'm trying to switch the business model in my app from premium to freemium, gracefully so that existing users aren't bothered. I'd like to provide newly-paywalled content for original paid users. For this to work, I need to use originalAppVersion in AppTransaction, and support iOS 16 at minimum. I've asked about originalAppVersion earlier here. I've upped to iOS 16 already, but I don't exactly know how to call AppTransaction.shared to get originalAppVersion. The issue lies in the fact that my app is based on SpriteKit, so the operative areas I have available to call AppTransaction are ostensibly limited to AppDelegate and GameViewController. I'm using the code from Supporting business model changes by using the app transaction, but if I place it in either GameViewController or AppDelegate, for example in application(_:didFinishLaunchingWithOptions:) or viewDidLoad(), I get an error concerning async/await. Now, I understand the gist of it: these are not asynchronous methods. So I'm trying to understand how to do it perhaps outside of these methods. How do I call AppTransaction.shared (and fetch originalAppVersion) in a SpriteKit based app?
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Activity
Jul ’25
SKAN Postback received after 6 months
Hello All, We continue to receive post backs for campaigns which were run 6 months back. Our understanding is post back window is only 3 months, so checking to see if this is expected or any documentation will help. We are on SKAN4.0
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Activity
Sep ’25