All Apps Showing “Removed from Sale” Suddenly – No Changes Made

Question

Created 1w

Replies 3

Boosts 0

Participants 3

Hi everyone,

We are currently facing an issue in our App Store Connect account where all of our production apps are suddenly showing the status “Removed from Sale.”

This happened unexpectedly, and:

We did NOT make any manual changes to app availability No recent app rejections or guideline violations were received Agreements, Tax & Banking section shows no pending actions TestFlight builds are still working fine

We also have not received any clear communication from Apple explaining the reason for this.

This is affecting all our live apps and impacting business operations.

Has anyone else faced a similar issue recently? Could this be related to account-level restrictions or any recent policy updates?

Any guidance or suggestions would be greatly appreciated.

Thanks in advance!

Boost

Answer 1

Tomato OP

1w

Has anyone else faced a similar issue recently? Could this be related to account-level restrictions or any recent policy updates?

I had a couple of software titles that were 'Removed from Sale' subsequently after they were 'Ready for Distribution' back in March 5th. I reported this issue here. I also contacted Apple Support, requesting them to find out how it happened. But there has been no explanation except that somebody wrote back and said that they were overwhelmed by a bulk of support requests. I think the support lady had said she would have somebody contact me. But I haven't heard from anyone since.

I suppose people at Apple, Inc. are overwhelmed by AI-driven people who have little or no knowledge of software development and continue to refute review rejection a few dozen times. So I just sit and wait till the storm is gone.

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Answer 2

App Review OP

Apple

6d

Thank you for your post. We've begun investigating this issue but we've been unable to locate your app submission to provide further assistance. Can you provide the name and App ID associated with the app? These can be found in App Store Connect in the App Information tab.

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Answer 3

ajeeshivory OP

3d

Thank you for your response.

The apps currently showing as “Removed from Sale” include Chempaka (Apple ID : 6755381705), Cable Pay(App ID: 6743302438), Cable Pay Manager (App ID: 6743435177), Cable Pay Collection (App ID: 6450891844), Ironit (App ID: 6752390244), Laundry Ace (App ID: 6745163249) and Wetland Wash (App ID: 6757422397. This status has affected our entire catalog.

We believe this account-wide status is linked to the pending investigation regarding Guideline 3.2(f). Regarding this matter, we want to confirm that we have taken the following corrective actions:

Voluntary Removal of Affected App: We have already removed the app FortuNova (App ID: 6755808436), which was the subject of the termination notice, from our account.
Formal Appeal: We submitted a detailed appeal and corrective action plan to the App Review Board on April 20, 2026, outlining our commitment to maintaining the integrity of the App Store.

As FortuNova has been removed and is no longer part of our active offerings, we kindly request a review of the "Removed from Sale" status for our remaining unrelated business applications. These apps are vital to our daily operations and our users.

Could you please provide an update on our account status or advise if further documentation is required to restore our other live applications?

Best regards, Ajeesh Ivory Technologies

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