Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Notifications scheduled but never delivered at scheduled time
Device: iPhone (real device) iOS: 17.x Permission: Granted Notifications are scheduled using UNCalendarNotificationTrigger. The function runs and prints "SCHEDULING STARTED". However, notifications never appear at 8:00 AM, even the next day. Here is my DailyNotifications file code: import Foundation import UserNotifications enum DailyNotifications { // CHANGE THESE TWO FOR TESTING / PRODUCTION // For testing set to a few minutes ahead static let hour: Int = 8 static let minute: Int = 0 // For production use: // static let hour: Int = 9 // static let minute: Int = 0 static let daysToSchedule: Int = 30 private static let idPrefix = "daily-thought-" private static let categoryId = "DAILY_THOUGHT" // MARK: - Permission static func requestPermission(completion: @escaping (Bool) -> Void) { let center = UNUserNotificationCenter.current() center.requestAuthorization(options: [.alert, .sound]) { granted, _ in DispatchQueue.main.async { completion(granted) } } } // MARK: - Schedule static func scheduleNext30Days(isPro: Bool) { print("SCHEDULING STARTED") let center = UNUserNotificationCenter.current() center.getNotificationSettings { settings in guard settings.authorizationStatus == .authorized else { requestPermission { granted in if granted { scheduleNext30Days(isPro: isPro) } } return } // Remove old scheduled notifications center.getPendingNotificationRequests { pending in let idsToRemove = pending .map { $0.identifier } .filter { $0.hasPrefix(idPrefix) } center.removePendingNotificationRequests(withIdentifiers: idsToRemove) let calendar = Calendar.current let now = Date() for offset in 0..<daysToSchedule { guard let date = calendar.date(byAdding: .day, value: offset, to: now) else { continue } var comps = calendar.dateComponents([.year, .month, .day], from: date) comps.hour = hour comps.minute = minute guard let scheduleDate = calendar.date(from: comps) else { continue } if scheduleDate <= now { continue } let content = UNMutableNotificationContent() content.title = "Just One Thought" content.sound = .default content.categoryIdentifier = categoryId if isPro { content.body = thoughtForDate(scheduleDate) } else { content.body = "Your new thought is ready. Go Pro to reveal it." } let triggerComps = calendar.dateComponents( [.year, .month, .day, .hour, .minute], from: scheduleDate ) let trigger = UNCalendarNotificationTrigger( dateMatching: triggerComps, repeats: false ) let identifier = idPrefix + isoDay(scheduleDate) let request = UNNotificationRequest( identifier: identifier, content: content, trigger: trigger ) center.add(request) } } } } // MARK: - Cancel static func cancelAllScheduledDailyThoughts() { let center = UNUserNotificationCenter.current() center.getPendingNotificationRequests { pending in let idsToRemove = pending .map { $0.identifier } .filter { $0.hasPrefix(idPrefix) } center.removePendingNotificationRequests(withIdentifiers: idsToRemove) } } // MARK: - Helpers private static func isoDay(_ date: Date) -> String { let formatter = DateFormatter() formatter.locale = Locale(identifier: "en_US_POSIX") formatter.dateFormat = "yyyy-MM-dd" return formatter.string(from: date) } private static func thoughtForDate(_ date: Date) -> String { guard let url = Bundle.main.url(forResource: "thoughts", withExtension: "json"), let data = try? Data(contentsOf: url), let quotes = try? JSONDecoder().decode([String].self, from: data), !quotes.isEmpty else { return "Stay steady. Your growth is happening." } let calendar = Calendar.current let comps = calendar.dateComponents([.year, .month, .day], from: date) let seed = (comps.year ?? 0) * 10000 + (comps.month ?? 0) * 100 + (comps.day ?? 0) let index = abs(seed) % quotes.count return quotes[index] } } Then here is my Justonethoughtapp code: import SwiftUI import UserNotifications @main struct JustOneThoughtApp: App { @StateObject private var thoughtStore = ThoughtStore() // MUST match App Store Connect EXACTLY @StateObject private var subManager = SubscriptionManager(productIDs: ["Justonethought.monthly"]) var body: some Scene { WindowGroup { ContentView() .environmentObject(thoughtStore) .environmentObject(subManager) .onAppear { // Ask for notification permission NotificationManager.shared.requestPermission() // Schedule notifications using PRO status DailyNotifications.scheduleNext30Days( isPro: subManager.isPro ) } } } } final class NotificationManager { static let shared = NotificationManager() private init() {} func requestPermission() { UNUserNotificationCenter.current().requestAuthorization( options: [.alert, .sound, .badge] ) { _, _ in } } }
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155
Feb ’26
APNS Connection Timed out
This error has been continuously occurring for about 9 hours. We have not replaced the certificate, modified the server code, or changed the firewall policy. Some requests succeed, but many are timing out, with several timeouts occurring every minute. We are unable to find the cause. Please help. APNS Exception io netty channel ConnecttimeException: Connection timed out
APNSOutboundHandler api.push.apple.com/17.188.169.28:443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 ...
2
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725
Apr ’25
Remote Notifications delayed on device
We have been getting several reports in the past 2 weeks of APNs notifications being either heavily delayed or not delivered at all. We have two apps, one of which has a Notification Service Extension and one of which does not. We have had users of both reporting sporadic notification problems. Looking at the sysdiagnose logs from one example, it looks like the notification was actually processed by our notification extension in a timely fashion, but was not displayed to the user. An example event we investigated it the following (now perhaps a little long in the tooth): 2025-10-31T14:32:54 apnsId=EE3E002D-26DE-B4F5-5E9B-5E0C1E1B6B3D We think we have correlated this with device logs: default 2025-10-31 10:32:54.472054 -0400 [EDE9521D-8A65-4588-8AE8-D3D78B9E5EA5] Received replacement content for notification request 859D-ABC7 [ hasContent: 1 attachments: 0 ] However there is no other reference until the app was launched about 1.5 minutes later: default 2025-10-31 10:34:26.875327 -0400 [..] Got 1 delivered notifications [ hasCompletionHandler: 1 ] When trying to reproduce, when I saw notifications bannered, the trace I saw was "Got 0 delivered notifications". What's the significance of "Got 1 delivered notifications" in this case? Historically, SpringBoard logs have shown detailed trace about the handling of notifications (which was very useful in narrowing down the slowness of notifications due to Apple Intelligence, reported on our side as FB16253547, which doesn't seem to have been triaged but it looks like was resolved around iOS 18.2.1 or iOS 18.3); however it seems that now sysdiagnoses are only containing <1 minute of trace from SpringBoard. Is there any way to extend the trace from SpringBoard that is included in sysdiagnoses? I see there was also https://aninterestingwebsite.com/forums/thread/806367 around the same time we started receiving reports. However I think my hypothesis is that this is a client-side issue, and notifications are being delivered to devices, just not presented correctly. Will try and collect a bit more data and file some Feedbacks and provide them here, but wanted to also flag here in case there are any others experiencing similar.
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254
Nov ’25
Alternate App Icon Change Does Not Reflect in Notification Center on iOS 18.1+
Version: iOS 18.1 and later (works as expected on iOS 18.0 and earlier) Area: SpringBoard / Notification Center / App Icon Rendering Description: When changing the app's alternate icon using UIApplication.setAlternateIconName(_:completionHandler:), the icon is updated correctly on the Home Screen and App Switcher. However, in Notification Center, the old app icon is still shown for notifications, even after the change has completed. This issue only occurs on iOS 18.1 and later. In iOS 18.0 and earlier, Notification Center correctly reflects the updated icon. - Steps to reproduce: Create an iOS app with alternate app icons configured in the Info.plist. Use UIApplication.shared.setAlternateIconName("IconName") to change the icon at runtime. Send a notification. Pull down Notification Center and observe the icon shown beside the notification. - Expected Behavior: Notification Center should reflect the updated (alternate) app icon immediately after the change. - Actual Behavior: Notification Center continues to display the old (primary) app icon. The new icon appears correctly on the Home Screen and App Switcher. Restarting the device does cause Notification Center to update and reflect the correct icon, which suggests a cache or refresh issue in SpringBoard or Notification Center. - Notes: Issue introduced in iOS 18.1; not present in 18.0. Reproduces on both physical devices and simulators. Occurs with both scheduled local notifications and remote notifications. Restarting the device updates the Notification Center icon, but this is not a viable user-facing workaround.
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229
Apr ’25
Questions for AlarmKit
We are so interested in AlarmKit which is presented at WWDC25. While we planning our app using AlarmKit, We had a few questions come to mind and were hoping you could provide some clarity. Please excuse the rather long list of questions, as we don't currently have a device available to test these features ourselves. System Actions Related Is there a limit to the number of alarms that can be scheduled using AlarmKit? Are alarms scheduled with AlarmKit persistent across device reboots? When an alarm is dismissed (either by swiping or pressing the power button), can our app detect this action and execute code in response? Can we control the behavior of the physical Lock Screen buttons when an AlarmKit alarm is active, for instance, to trigger a snooze action? Does AlarmKit function correctly during Do Not Disturb or Low Power Mode? What is the expected behavior when an alarm from our app (using AlarmKit) overlaps with an alarm from another app that also uses AlarmKit? Which one is going to get its priority? Thank you for your help. Sincerely
1
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256
Aug ’25
Need Clarification on Using Location Push Service Extension for Firefighter Check-In/Check-Out
I’m building a firefighter app that needs to automatically check in a firefighter when they arrive at the station and check them out when they leave — even if the app is killed. We need reliable enter/exit detection, low latency, and only one fixed location per user. We’re evaluating Region Monitoring, which works in the killed state but may introduce delays and inconsistent accuracy. To ensure mission-critical reliability, we are considering the Location Push Service Extension, since it can fetch precise location on demand and wake the extension even when the app is terminated. Before requesting the restricted entitlement, we need clarification on Apple’s expectations: Is Region Monitoring recommended for this fixed-location use case? Would Apple consider approving the Location Push Service Extension for a public-safety workflow? What prerequisites do we need before submitting the entitlement request (Always permission, prototype, privacy disclosures, etc.)? What details should be included in the justification form? Our goal is to follow the most reliable and Apple-approved approach for firefighter check-in/out. Any guidance would be greatly appreciated.
0
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126
Nov ’25
iOS 26 stops receiving push notifications
I a using the current RC version of iOS on both my iPhone and iPad. I and developing an iCloud based app and it works correctly on iOS 18. When I upgraded to iOS 26 the iCloud functions work correctly but the push notifications do not work. The issue appears to be creating subscriptions. The following code should create a subscription and does not get an error, but it did to create a subscription under iOS 26. func subscribeToNotifications(recordType: String, subscriptionID: String, notification: CKSubscription.NotificationInfo) { let subscriptionIDForType = "\(subscriptionID)-\(recordType)" let predicate = NSPredicate(value: true) let subscription = CKQuerySubscription(recordType: recordType, predicate: predicate, subscriptionID: subscriptionIDForType, options: [.firesOnRecordCreation, .firesOnRecordUpdate, .firesOnRecordDeletion]) let notification = CKSubscription.NotificationInfo() subscription.notificationInfo = notification CKContainer.default().publicCloudDatabase.save(subscription) { (returnedSubscription, error) in if let error = error { print("Error saving subscription: \(error)") } else { print("Successfully saved subscription: recordType: " + recordType + " subscriptionID: " + subscriptionIDForType) } } } Print results: Successfully saved subscription: recordType: folder subscriptionID: folderName-folder
0
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255
Oct ’25
Unable to connect to APNS sandbox endpoint
I am unable to connect to APNs sandbox push endpoint from our backend servers. It works fine when hitting the request from my local machine but it fails from the infra servers. Here are the complete curl details. Endpoint: https://api.sandbox.push.apple.com:443 CURL request and response: curl -v https://api.sandbox.push.apple.com:443 Trying 17.188.168.149:443... Connected to api.sandbox.push.apple.com (17.188.168.149) port 443 ALPN: curl offers h2,http/1.1 Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH TLSv1.2 (OUT), TLS handshake, Client hello (1): CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443 Closing connection curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443 There are no issues with Production endpoint. Can someone help? Verified all certificates. Everything worked fine until 29th July but started failing since 30th July
3
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175
Aug ’25
Server notifications v2 UNSUCCESSFUL_HTTP_RESPONSE_CODE
Hello. I'm currently implementing Apple Notification v2 to prepare for refunds for in-app purchases, but I'm not receiving requests from Apple servers to my backend server. I've applied HTTPS (TLS 1.2) and correctly registered production/sandbox notification URLs on App Store Connect. After requesting a test notification, when I check the status of testNotificationToken, I receive an UNSUCCESSFUL_HTTP_RESPONSE_CODE as follows: {"signedPayload":"......":[{"atteptDate":1752128001970,"sendAttemptResult":"UNSUCCESSFUL_HTTP_RESPONSE_CODE"}]} The endpoint for receiving notifications is set to accept POST requests with application/json format, and it responds with 200 (OK) without any content. However, Apple notifications are not coming through. Could anyone help me with this issue?
1
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91
Jul ’25
Getting null data from App Store Server Notification
Hello Apple Support Team, We are using auto-renew plans in our app We have set the webhook URL in our App Store Connect account to get the Store server notification to get the auto renew data for an user The issue is when a user purchases any auto-renew plan at the auto-renew time, we are getting null data from the Apple side. We have printed the log's data to check what data are coming from the Apple webhook. we have attached our logs data please check it and let me know what can we do to resolve this
1
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118
Jun ’25
Time-Sensitive Trip Offer UI (Lock Screen + Persistent Until Action) – iOS 14 Best Practice?
Hello, I am developing a driver-based application targeting iOS 14+, where users receive time-sensitive trip offers (approximately 10–15 seconds to respond). We would like to implement behavior similar to approval-based apps (e.g., MyGate-style interaction), with the following requirements: When the device is locked: A highly visible notification that allows quick Accept / Decline action. When the device is unlocked (foreground or background): A notification that remains prominently visible (sticky-style) at the top of the screen until the user takes action (Accept / Decline) or the offer expires. Our goal is to ensure the offer remains noticeable and actionable within the short response window. I would appreciate clarification on the following: On iOS 14, is there any supported mechanism to present a true full-screen blocking interface while the device is locked (without using CallKit or Critical Alerts entitlement)? Is there a supported way to make a notification persistent or non-dismissible until the user takes action or the offer expires? Are there any App Review concerns with presenting a blocking modal immediately after the user interacts with a notification? We want to ensure full compliance with Apple’s platform guidelines and avoid unsupported or discouraged patterns. Thank you for your guidance.
1
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181
Feb ’26
CarPlay: no banner or sound for APNs while connected, works on phone (iOS 18.0, UNNotificationCategoryOptions.allowInCarPlay)
Hi everyone! I’m integrating push notifications for a taxi-driver app and ran into a blocking CarPlay issue. When the iPhone is connected to CarPlay (wired or wireless), the push arrives on the phone without any sound and nothing is shown or announced on the CarPlay screen. If I unplug CarPlay, the same push plays the default sound and shows a normal banner on the lock screen, so the payload itself looks valid. Environment iPhone 13 Pro, iOS 18.0 CarPlay head-unit: Xcode 16.2 CarPlay Simulator App built with Flutter 3.22 + firebase_messaging: ^15.2.5 Deployment target: iOS 14.0 Xcode capabilities enabled: Push Notifications, Time-Sensitive Notifications App settings on the device: Allow Notifications -› Sounds ON, Show in CarPlay ON Siri › Announce Notifications › CarPlay: master toggle ON + my app added to the allowed list Driving Focus = Off (same result if it’s On) Native setup in AppDelegate.swift UNUserNotificationCenter.current().requestAuthorization( options: [.alert, .sound, .badge, .carPlay] ) { _,_ in } let carPlayCategory = UNNotificationCategory( identifier: "CARPLAY_ORDER", actions: [], intentIdentifiers: [], options: [.allowInCarPlay] ) UNUserNotificationCenter.current().setNotificationCategories([carPlayCategory]) UNUserNotificationCenter.current().delegate = self application.registerForRemoteNotifications() APNs payload that I send via FCM { "aps": { "alert": { "title": "New test order", "body": "Location info test" }, "sound": "default", "category": "CARPLAY_ORDER", "interruption-level": "time-sensitive", "relevance-score": 1 } } What could be the problem? Please help me solve the error
2
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168
Jun ’25
No notification sound when CarPlay is connected
We're building a taxi driver app. Our goal is simple: Play a notification sound when a new ride request arrives — even if the iPhone is connected to CarPlay. We use Firebase push with "sound": "default" and "interruption-level": "time-sensitive". The app requests .carPlay and uses a category with .allowInCarPlay. Everything works when CarPlay is disconnected — we get sound and banner. But when connected to CarPlay: the push is delivered silently, no sound is played (even on the phone), Siri Announce is enabled, but nothing is spoken. Questions: Is notification sound blocked when CarPlay is active, unless the app has CarPlay entitlement? Is Siri Announce the only way to notify the driver audibly in this case? Would getting a CarPlay entitlement (e.g. CarPlay.communication) fix this without building a full CarPlay UI? Thanks — all we need is a reliable sound alert when a new ride comes in.
2
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111
Jun ’25
My app suddenly cannot receive push notifications
My app(The Smart Life app) is unable to receive push notifications. Please confirm whether APNs has received push notifications from Alibaba Cloud and whether APNs has successfully pushed notifications to the Smart Life app.The Smart Life app uses Alibaba Cloud's push notification service. The message ID pushed by Alibaba Cloud is: f7a02288-a995-47ed-b417-837461028f03 Current Symptom: Alibaba Cloud has reported that this message has been successfully pushed to APNs, but the smart life app has not received any push notifications. The feedback log from Alibaba Cloud shows that the APNs push was successful, but the smart life app did not receive any push. Because APNs do not have message receipts and Alibaba Cloud cannot obtain notification delivery status, it is recommended that I use the APNs channel message ID to submit a work order to Apple technical support for investigation. Note: All push notification permissions for the Smart Life app are enabled, and the Smart Life app is in the foreground when push notifications are sent.
1
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107
Sep ’25
CloudKit Subscriptions Not Triggering Push Notifications - No NotificationSend Events
ISSUE: CloudKit subscriptions are not triggering push notifications despite correct configuration. CloudKit logs show RecordSave events but NO NotificationSend events, indicating CloudKit is not attempting to send to APNS. CONTAINER: iCloud.Wunderkind.StrikeForceApp ENVIRONMENT: Tested in both Development and Production iOS 18.6.x Xcode 15.x (update with your version) Device: iPhone (not simulator) EVIDENCE: Subscriptions exist and are visible in CloudKit Dashboard Records are being created successfully (verified in logs) Device token is registered: 60eb962ff189dc5c2c0ef3e9d6643d72b4442a831bae224d2a553588b2e29139 Local notifications work correctly CloudKit logs show RecordSave but NO NotificationSend events STEPS TAKEN: Regenerated push certificates Disabled and re-enabled Push Notifications capability Deleted and recreated subscriptions Tested in both Development and Production environments Verified aps-environment entitlement matches environment Confirmed notification permissions granted SPECIFIC TEST: Creating a Challenge record with recipientRef matching my user triggers: ✅ RecordSave event in CloudKit logs ❌ No NotificationSend event ❌ No push notification received EXPECTED: CloudKit should send NotificationSend events and deliver push notifications when subscriptions match. ACTUAL: No NotificationSend events appear in CloudKit logs, no notifications delivered.
4
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166
Sep ’25
Not receiving apple server notification v2 on production URL
Hello, previously i have tested the purchase via test flight and the server notification was sent to my sandbox url. Now when I made the purchase from live app, my server did not receive any notification even though the production url was the same as the sandbox url. The purchase was for a consumable product. Please help, thanks.
2
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546
May ’25
Notifications scheduled but never delivered at scheduled time
Device: iPhone (real device) iOS: 17.x Permission: Granted Notifications are scheduled using UNCalendarNotificationTrigger. The function runs and prints "SCHEDULING STARTED". However, notifications never appear at 8:00 AM, even the next day. Here is my DailyNotifications file code: import Foundation import UserNotifications enum DailyNotifications { // CHANGE THESE TWO FOR TESTING / PRODUCTION // For testing set to a few minutes ahead static let hour: Int = 8 static let minute: Int = 0 // For production use: // static let hour: Int = 9 // static let minute: Int = 0 static let daysToSchedule: Int = 30 private static let idPrefix = "daily-thought-" private static let categoryId = "DAILY_THOUGHT" // MARK: - Permission static func requestPermission(completion: @escaping (Bool) -> Void) { let center = UNUserNotificationCenter.current() center.requestAuthorization(options: [.alert, .sound]) { granted, _ in DispatchQueue.main.async { completion(granted) } } } // MARK: - Schedule static func scheduleNext30Days(isPro: Bool) { print("SCHEDULING STARTED") let center = UNUserNotificationCenter.current() center.getNotificationSettings { settings in guard settings.authorizationStatus == .authorized else { requestPermission { granted in if granted { scheduleNext30Days(isPro: isPro) } } return } // Remove old scheduled notifications center.getPendingNotificationRequests { pending in let idsToRemove = pending .map { $0.identifier } .filter { $0.hasPrefix(idPrefix) } center.removePendingNotificationRequests(withIdentifiers: idsToRemove) let calendar = Calendar.current let now = Date() for offset in 0..<daysToSchedule { guard let date = calendar.date(byAdding: .day, value: offset, to: now) else { continue } var comps = calendar.dateComponents([.year, .month, .day], from: date) comps.hour = hour comps.minute = minute guard let scheduleDate = calendar.date(from: comps) else { continue } if scheduleDate <= now { continue } let content = UNMutableNotificationContent() content.title = "Just One Thought" content.sound = .default content.categoryIdentifier = categoryId if isPro { content.body = thoughtForDate(scheduleDate) } else { content.body = "Your new thought is ready. Go Pro to reveal it." } let triggerComps = calendar.dateComponents( [.year, .month, .day, .hour, .minute], from: scheduleDate ) let trigger = UNCalendarNotificationTrigger( dateMatching: triggerComps, repeats: false ) let identifier = idPrefix + isoDay(scheduleDate) let request = UNNotificationRequest( identifier: identifier, content: content, trigger: trigger ) center.add(request) } } } } // MARK: - Cancel static func cancelAllScheduledDailyThoughts() { let center = UNUserNotificationCenter.current() center.getPendingNotificationRequests { pending in let idsToRemove = pending .map { $0.identifier } .filter { $0.hasPrefix(idPrefix) } center.removePendingNotificationRequests(withIdentifiers: idsToRemove) } } // MARK: - Helpers private static func isoDay(_ date: Date) -> String { let formatter = DateFormatter() formatter.locale = Locale(identifier: "en_US_POSIX") formatter.dateFormat = "yyyy-MM-dd" return formatter.string(from: date) } private static func thoughtForDate(_ date: Date) -> String { guard let url = Bundle.main.url(forResource: "thoughts", withExtension: "json"), let data = try? Data(contentsOf: url), let quotes = try? JSONDecoder().decode([String].self, from: data), !quotes.isEmpty else { return "Stay steady. Your growth is happening." } let calendar = Calendar.current let comps = calendar.dateComponents([.year, .month, .day], from: date) let seed = (comps.year ?? 0) * 10000 + (comps.month ?? 0) * 100 + (comps.day ?? 0) let index = abs(seed) % quotes.count return quotes[index] } } Then here is my Justonethoughtapp code: import SwiftUI import UserNotifications @main struct JustOneThoughtApp: App { @StateObject private var thoughtStore = ThoughtStore() // MUST match App Store Connect EXACTLY @StateObject private var subManager = SubscriptionManager(productIDs: ["Justonethought.monthly"]) var body: some Scene { WindowGroup { ContentView() .environmentObject(thoughtStore) .environmentObject(subManager) .onAppear { // Ask for notification permission NotificationManager.shared.requestPermission() // Schedule notifications using PRO status DailyNotifications.scheduleNext30Days( isPro: subManager.isPro ) } } } } final class NotificationManager { static let shared = NotificationManager() private init() {} func requestPermission() { UNUserNotificationCenter.current().requestAuthorization( options: [.alert, .sound, .badge] ) { _, _ in } } }
Replies
1
Boosts
0
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155
Activity
Feb ’26
APNS Connection Timed out
This error has been continuously occurring for about 9 hours. We have not replaced the certificate, modified the server code, or changed the firewall policy. Some requests succeed, but many are timing out, with several timeouts occurring every minute. We are unable to find the cause. Please help. APNS Exception io netty channel ConnecttimeException: Connection timed out
APNSOutboundHandler api.push.apple.com/17.188.169.28:443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 ...
Replies
2
Boosts
0
Views
725
Activity
Apr ’25
Remote Notifications delayed on device
We have been getting several reports in the past 2 weeks of APNs notifications being either heavily delayed or not delivered at all. We have two apps, one of which has a Notification Service Extension and one of which does not. We have had users of both reporting sporadic notification problems. Looking at the sysdiagnose logs from one example, it looks like the notification was actually processed by our notification extension in a timely fashion, but was not displayed to the user. An example event we investigated it the following (now perhaps a little long in the tooth): 2025-10-31T14:32:54 apnsId=EE3E002D-26DE-B4F5-5E9B-5E0C1E1B6B3D We think we have correlated this with device logs: default 2025-10-31 10:32:54.472054 -0400 [EDE9521D-8A65-4588-8AE8-D3D78B9E5EA5] Received replacement content for notification request 859D-ABC7 [ hasContent: 1 attachments: 0 ] However there is no other reference until the app was launched about 1.5 minutes later: default 2025-10-31 10:34:26.875327 -0400 [..] Got 1 delivered notifications [ hasCompletionHandler: 1 ] When trying to reproduce, when I saw notifications bannered, the trace I saw was "Got 0 delivered notifications". What's the significance of "Got 1 delivered notifications" in this case? Historically, SpringBoard logs have shown detailed trace about the handling of notifications (which was very useful in narrowing down the slowness of notifications due to Apple Intelligence, reported on our side as FB16253547, which doesn't seem to have been triaged but it looks like was resolved around iOS 18.2.1 or iOS 18.3); however it seems that now sysdiagnoses are only containing <1 minute of trace from SpringBoard. Is there any way to extend the trace from SpringBoard that is included in sysdiagnoses? I see there was also https://aninterestingwebsite.com/forums/thread/806367 around the same time we started receiving reports. However I think my hypothesis is that this is a client-side issue, and notifications are being delivered to devices, just not presented correctly. Will try and collect a bit more data and file some Feedbacks and provide them here, but wanted to also flag here in case there are any others experiencing similar.
Replies
5
Boosts
0
Views
254
Activity
Nov ’25
Gateway.push.apple.com not working anymore ?
i hava a app using Gateway.push.apple.com to push Notifications,but it is not working sine last month, i test the api show push Notifications success but my device can't receive the Notifications ,is this api not working anymore ? but why the api show push Notifications success ?
Replies
2
Boosts
0
Views
260
Activity
May ’25
Alternate App Icon Change Does Not Reflect in Notification Center on iOS 18.1+
Version: iOS 18.1 and later (works as expected on iOS 18.0 and earlier) Area: SpringBoard / Notification Center / App Icon Rendering Description: When changing the app's alternate icon using UIApplication.setAlternateIconName(_:completionHandler:), the icon is updated correctly on the Home Screen and App Switcher. However, in Notification Center, the old app icon is still shown for notifications, even after the change has completed. This issue only occurs on iOS 18.1 and later. In iOS 18.0 and earlier, Notification Center correctly reflects the updated icon. - Steps to reproduce: Create an iOS app with alternate app icons configured in the Info.plist. Use UIApplication.shared.setAlternateIconName("IconName") to change the icon at runtime. Send a notification. Pull down Notification Center and observe the icon shown beside the notification. - Expected Behavior: Notification Center should reflect the updated (alternate) app icon immediately after the change. - Actual Behavior: Notification Center continues to display the old (primary) app icon. The new icon appears correctly on the Home Screen and App Switcher. Restarting the device does cause Notification Center to update and reflect the correct icon, which suggests a cache or refresh issue in SpringBoard or Notification Center. - Notes: Issue introduced in iOS 18.1; not present in 18.0. Reproduces on both physical devices and simulators. Occurs with both scheduled local notifications and remote notifications. Restarting the device updates the Notification Center icon, but this is not a viable user-facing workaround.
Replies
1
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0
Views
229
Activity
Apr ’25
Questions for AlarmKit
We are so interested in AlarmKit which is presented at WWDC25. While we planning our app using AlarmKit, We had a few questions come to mind and were hoping you could provide some clarity. Please excuse the rather long list of questions, as we don't currently have a device available to test these features ourselves. System Actions Related Is there a limit to the number of alarms that can be scheduled using AlarmKit? Are alarms scheduled with AlarmKit persistent across device reboots? When an alarm is dismissed (either by swiping or pressing the power button), can our app detect this action and execute code in response? Can we control the behavior of the physical Lock Screen buttons when an AlarmKit alarm is active, for instance, to trigger a snooze action? Does AlarmKit function correctly during Do Not Disturb or Low Power Mode? What is the expected behavior when an alarm from our app (using AlarmKit) overlaps with an alarm from another app that also uses AlarmKit? Which one is going to get its priority? Thank you for your help. Sincerely
Replies
1
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0
Views
256
Activity
Aug ’25
Need Clarification on Using Location Push Service Extension for Firefighter Check-In/Check-Out
I’m building a firefighter app that needs to automatically check in a firefighter when they arrive at the station and check them out when they leave — even if the app is killed. We need reliable enter/exit detection, low latency, and only one fixed location per user. We’re evaluating Region Monitoring, which works in the killed state but may introduce delays and inconsistent accuracy. To ensure mission-critical reliability, we are considering the Location Push Service Extension, since it can fetch precise location on demand and wake the extension even when the app is terminated. Before requesting the restricted entitlement, we need clarification on Apple’s expectations: Is Region Monitoring recommended for this fixed-location use case? Would Apple consider approving the Location Push Service Extension for a public-safety workflow? What prerequisites do we need before submitting the entitlement request (Always permission, prototype, privacy disclosures, etc.)? What details should be included in the justification form? Our goal is to follow the most reliable and Apple-approved approach for firefighter check-in/out. Any guidance would be greatly appreciated.
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0
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126
Activity
Nov ’25
iOS 26 stops receiving push notifications
I a using the current RC version of iOS on both my iPhone and iPad. I and developing an iCloud based app and it works correctly on iOS 18. When I upgraded to iOS 26 the iCloud functions work correctly but the push notifications do not work. The issue appears to be creating subscriptions. The following code should create a subscription and does not get an error, but it did to create a subscription under iOS 26. func subscribeToNotifications(recordType: String, subscriptionID: String, notification: CKSubscription.NotificationInfo) { let subscriptionIDForType = "\(subscriptionID)-\(recordType)" let predicate = NSPredicate(value: true) let subscription = CKQuerySubscription(recordType: recordType, predicate: predicate, subscriptionID: subscriptionIDForType, options: [.firesOnRecordCreation, .firesOnRecordUpdate, .firesOnRecordDeletion]) let notification = CKSubscription.NotificationInfo() subscription.notificationInfo = notification CKContainer.default().publicCloudDatabase.save(subscription) { (returnedSubscription, error) in if let error = error { print("Error saving subscription: \(error)") } else { print("Successfully saved subscription: recordType: " + recordType + " subscriptionID: " + subscriptionIDForType) } } } Print results: Successfully saved subscription: recordType: folder subscriptionID: folderName-folder
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0
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255
Activity
Oct ’25
Unable to connect to APNS sandbox endpoint
I am unable to connect to APNs sandbox push endpoint from our backend servers. It works fine when hitting the request from my local machine but it fails from the infra servers. Here are the complete curl details. Endpoint: https://api.sandbox.push.apple.com:443 CURL request and response: curl -v https://api.sandbox.push.apple.com:443 Trying 17.188.168.149:443... Connected to api.sandbox.push.apple.com (17.188.168.149) port 443 ALPN: curl offers h2,http/1.1 Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH TLSv1.2 (OUT), TLS handshake, Client hello (1): CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443 Closing connection curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443 There are no issues with Production endpoint. Can someone help? Verified all certificates. Everything worked fine until 29th July but started failing since 30th July
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3
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0
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175
Activity
Aug ’25
Server notifications v2 UNSUCCESSFUL_HTTP_RESPONSE_CODE
Hello. I'm currently implementing Apple Notification v2 to prepare for refunds for in-app purchases, but I'm not receiving requests from Apple servers to my backend server. I've applied HTTPS (TLS 1.2) and correctly registered production/sandbox notification URLs on App Store Connect. After requesting a test notification, when I check the status of testNotificationToken, I receive an UNSUCCESSFUL_HTTP_RESPONSE_CODE as follows: {"signedPayload":"......":[{"atteptDate":1752128001970,"sendAttemptResult":"UNSUCCESSFUL_HTTP_RESPONSE_CODE"}]} The endpoint for receiving notifications is set to accept POST requests with application/json format, and it responds with 200 (OK) without any content. However, Apple notifications are not coming through. Could anyone help me with this issue?
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1
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91
Activity
Jul ’25
iOS26 Beta Call History Issues
I’m using iOS 26 beta 9 on my iPhone 15 Plus. When I receive a call from a contact with multiple phone numbers, the call history does not clearly show which specific number was used to call me. Why? How to fix this issue?
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0
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133
Activity
Sep ’25
Getting null data from App Store Server Notification
Hello Apple Support Team, We are using auto-renew plans in our app We have set the webhook URL in our App Store Connect account to get the Store server notification to get the auto renew data for an user The issue is when a user purchases any auto-renew plan at the auto-renew time, we are getting null data from the Apple side. We have printed the log's data to check what data are coming from the Apple webhook. we have attached our logs data please check it and let me know what can we do to resolve this
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1
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0
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118
Activity
Jun ’25
How to add red bubble badge to app for unread messages
How do i add the red bubble badge notification on the app for unread in app messages
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1
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0
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55
Activity
Apr ’25
Time-Sensitive Trip Offer UI (Lock Screen + Persistent Until Action) – iOS 14 Best Practice?
Hello, I am developing a driver-based application targeting iOS 14+, where users receive time-sensitive trip offers (approximately 10–15 seconds to respond). We would like to implement behavior similar to approval-based apps (e.g., MyGate-style interaction), with the following requirements: When the device is locked: A highly visible notification that allows quick Accept / Decline action. When the device is unlocked (foreground or background): A notification that remains prominently visible (sticky-style) at the top of the screen until the user takes action (Accept / Decline) or the offer expires. Our goal is to ensure the offer remains noticeable and actionable within the short response window. I would appreciate clarification on the following: On iOS 14, is there any supported mechanism to present a true full-screen blocking interface while the device is locked (without using CallKit or Critical Alerts entitlement)? Is there a supported way to make a notification persistent or non-dismissible until the user takes action or the offer expires? Are there any App Review concerns with presenting a blocking modal immediately after the user interacts with a notification? We want to ensure full compliance with Apple’s platform guidelines and avoid unsupported or discouraged patterns. Thank you for your guidance.
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1
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181
Activity
Feb ’26
Could anyone play a sound from the Library/Sounds directory using alarmkit?
Could anyone play a sound from the Library/Sounds directory using alarmkit? Same file can play in app bundle, but not available in Library/Sounds directory. Is this by design?
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4
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0
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215
Activity
Nov ’25
CarPlay: no banner or sound for APNs while connected, works on phone (iOS 18.0, UNNotificationCategoryOptions.allowInCarPlay)
Hi everyone! I’m integrating push notifications for a taxi-driver app and ran into a blocking CarPlay issue. When the iPhone is connected to CarPlay (wired or wireless), the push arrives on the phone without any sound and nothing is shown or announced on the CarPlay screen. If I unplug CarPlay, the same push plays the default sound and shows a normal banner on the lock screen, so the payload itself looks valid. Environment iPhone 13 Pro, iOS 18.0 CarPlay head-unit: Xcode 16.2 CarPlay Simulator App built with Flutter 3.22 + firebase_messaging: ^15.2.5 Deployment target: iOS 14.0 Xcode capabilities enabled: Push Notifications, Time-Sensitive Notifications App settings on the device: Allow Notifications -› Sounds ON, Show in CarPlay ON Siri › Announce Notifications › CarPlay: master toggle ON + my app added to the allowed list Driving Focus = Off (same result if it’s On) Native setup in AppDelegate.swift UNUserNotificationCenter.current().requestAuthorization( options: [.alert, .sound, .badge, .carPlay] ) { _,_ in } let carPlayCategory = UNNotificationCategory( identifier: "CARPLAY_ORDER", actions: [], intentIdentifiers: [], options: [.allowInCarPlay] ) UNUserNotificationCenter.current().setNotificationCategories([carPlayCategory]) UNUserNotificationCenter.current().delegate = self application.registerForRemoteNotifications() APNs payload that I send via FCM { "aps": { "alert": { "title": "New test order", "body": "Location info test" }, "sound": "default", "category": "CARPLAY_ORDER", "interruption-level": "time-sensitive", "relevance-score": 1 } } What could be the problem? Please help me solve the error
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2
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168
Activity
Jun ’25
No notification sound when CarPlay is connected
We're building a taxi driver app. Our goal is simple: Play a notification sound when a new ride request arrives — even if the iPhone is connected to CarPlay. We use Firebase push with "sound": "default" and "interruption-level": "time-sensitive". The app requests .carPlay and uses a category with .allowInCarPlay. Everything works when CarPlay is disconnected — we get sound and banner. But when connected to CarPlay: the push is delivered silently, no sound is played (even on the phone), Siri Announce is enabled, but nothing is spoken. Questions: Is notification sound blocked when CarPlay is active, unless the app has CarPlay entitlement? Is Siri Announce the only way to notify the driver audibly in this case? Would getting a CarPlay entitlement (e.g. CarPlay.communication) fix this without building a full CarPlay UI? Thanks — all we need is a reliable sound alert when a new ride comes in.
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2
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111
Activity
Jun ’25
My app suddenly cannot receive push notifications
My app(The Smart Life app) is unable to receive push notifications. Please confirm whether APNs has received push notifications from Alibaba Cloud and whether APNs has successfully pushed notifications to the Smart Life app.The Smart Life app uses Alibaba Cloud's push notification service. The message ID pushed by Alibaba Cloud is: f7a02288-a995-47ed-b417-837461028f03 Current Symptom: Alibaba Cloud has reported that this message has been successfully pushed to APNs, but the smart life app has not received any push notifications. The feedback log from Alibaba Cloud shows that the APNs push was successful, but the smart life app did not receive any push. Because APNs do not have message receipts and Alibaba Cloud cannot obtain notification delivery status, it is recommended that I use the APNs channel message ID to submit a work order to Apple technical support for investigation. Note: All push notification permissions for the Smart Life app are enabled, and the Smart Life app is in the foreground when push notifications are sent.
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1
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107
Activity
Sep ’25
CloudKit Subscriptions Not Triggering Push Notifications - No NotificationSend Events
ISSUE: CloudKit subscriptions are not triggering push notifications despite correct configuration. CloudKit logs show RecordSave events but NO NotificationSend events, indicating CloudKit is not attempting to send to APNS. CONTAINER: iCloud.Wunderkind.StrikeForceApp ENVIRONMENT: Tested in both Development and Production iOS 18.6.x Xcode 15.x (update with your version) Device: iPhone (not simulator) EVIDENCE: Subscriptions exist and are visible in CloudKit Dashboard Records are being created successfully (verified in logs) Device token is registered: 60eb962ff189dc5c2c0ef3e9d6643d72b4442a831bae224d2a553588b2e29139 Local notifications work correctly CloudKit logs show RecordSave but NO NotificationSend events STEPS TAKEN: Regenerated push certificates Disabled and re-enabled Push Notifications capability Deleted and recreated subscriptions Tested in both Development and Production environments Verified aps-environment entitlement matches environment Confirmed notification permissions granted SPECIFIC TEST: Creating a Challenge record with recipientRef matching my user triggers: ✅ RecordSave event in CloudKit logs ❌ No NotificationSend event ❌ No push notification received EXPECTED: CloudKit should send NotificationSend events and deliver push notifications when subscriptions match. ACTUAL: No NotificationSend events appear in CloudKit logs, no notifications delivered.
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4
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166
Activity
Sep ’25
Not receiving apple server notification v2 on production URL
Hello, previously i have tested the purchase via test flight and the server notification was sent to my sandbox url. Now when I made the purchase from live app, my server did not receive any notification even though the production url was the same as the sandbox url. The purchase was for a consumable product. Please help, thanks.
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2
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546
Activity
May ’25