Notary error 7000 — was Accepted, then suddenly rejecting all submissions

Hello,

I have been hitting status code 7000 on every notarization submission since April 21, 2026. The notable detail: earlier submissions on April 18 and April 20 from the same team were Accepted normally. Whatever flag flipped between April 20 and April 21 is on the notary side, because nothing changed on my end.

Team details

  • Team ID: ZS76A62WJ4
  • Organization: KENOPA LTD (UK private limited company)
  • Role: Account Holder
  • Apple Developer Program: Active until April 17, 2027
  • Apple Developer Program License Agreement: accepted April 16, 2026
  • Paid Apps Agreement, Free Apps Agreement: both Active in App Store Connect
  • W-8BEN-E and banking: Active

Certificate

  • Type: Developer ID Application
  • Identity: "Developer ID Application: KENOPA LTD (ZS76A62WJ4)"
  • Valid through 2027-02-01, full chain trusted

App details

  • Platform: macOS (native AppKit, Objective-C, no Electron)
  • Hardened runtime: enabled
  • Code signing passes verify and strict checks
  • Sandbox: not used (Developer ID distribution outside the App Store)

Submission history (Team ID ZS76A62WJ4)

Accepted submissions:

  • 2026-04-18 10:00 UTC 39856e43-...
  • 2026-04-18 10:03 UTC 3edf2f4f-...
  • 2026-04-18 10:25 UTC 858c52e7-...
  • 2026-04-20 17:17 UTC 4766f3ce-...
  • 2026-04-21 03:58 UTC 9eed3336-...
  • 2026-04-21 05:44 UTC b759941f-...

Then everything since flips to Rejected with code 7000:

  • 2026-04-21 19:10 UTC bedc99ad-...
  • 2026-04-21 20:24 UTC 4dbb55f0-...
  • 2026-04-22 07:36 UTC 50e1420e-...
  • 2026-04-24 04:11 UTC 7e4adf81-...
  • 2026-04-25 04:31 UTC 4c0367ea-...
  • 2026-04-25 08:02 UTC a3ce5f56-... (still In Progress at the time of posting)

I can paste the full submission IDs in a follow-up if helpful.

Sample notary log

The body of every Rejected log is the same:

  • status: Rejected
  • statusCode: 7000
  • statusSummary: "Team is not yet configured for notarization. Please contact Developer Programs Support..."

Submissions all upload successfully, sit "In Progress" for hours-to-days, then flip to Rejected with this code.

What I have verified

  • All four agreements (Apple Developer Program License, Apple Developer Agreement, Paid Apps, Free Apps) are accepted and Active. Re-checked under the Account Holder login on both portals.
  • Banking and W-8BEN-E are Active.
  • Developer ID Application, Apple Distribution, and Apple Development certificates are all valid and the private keys import cleanly.
  • App Store Connect API key works (notarytool history returns the full list with no auth errors).
  • Same codesign invocation, same notarytool submit flags, same hardened runtime entitlements that worked on April 18-20 still produce the rejection on April 21+.

Existing support channels

  • Opened a support ticket via the developer contact form under "Development and Technical / Other Development or Technical Questions" (the exact path the error message specifies).
  • Also emailed Developer Programs separately.

Question

Has anyone with the same "was working, then suddenly 7000 with no other change" pattern had it resolved? I am aware that DTS engineers have stated on this forum that they cannot escalate this. I am trying to get a sense of:

  1. Typical resolution time once a Developer Programs case is open (reports range from days to two-plus months).
  2. Whether anyone has found a particular wording of the support request that gets routed faster.
  3. Whether the Account Holder doing anything specific in the portal (re-accepting an agreement, toggling something in Membership, etc.) ever cleared this for someone.

Thanks.

Notary error 7000 — was Accepted, then suddenly rejecting all submissions
 
 
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