Push Notifications Management

Hi everyone,

I have developed an app that requires push notifications to notify users to respond to a questionnaire. After login, I inform the user that the app needs push notifications in order to function properly, and I request their consent to receive notifications.

However, during the review process, Apple keeps rejecting the app with the following message:

Issue Description

The app requires push notifications in order to function.

Next Steps

Push notifications must be optional and must obtain the user's consent to be used within the app.

Anyone knows how to fix this problem?

Thank You

Answered by Engineer in 885335022

Only you can fix this problem. App Review has spoken, they claim your app is not functional if the user does not consent to receiving notifications.

Either this is incorrect, and your app does have functionality even in cases where push notifications are not enabled - in which case you should write back to App Review and explain in detail how your app functions without notifications.

Or, this is correct, and your app does not provide any valuable function if the user does not consent to notifications, in which case you will want to refer to App Review Guidelines Section 4.5.4: Push Notifications must not be required for the app to function.

To satisfy App Review's notes you need to add relevant functionality to your app even if the user does not consent to notifications.

Accepted Answer

Only you can fix this problem. App Review has spoken, they claim your app is not functional if the user does not consent to receiving notifications.

Either this is incorrect, and your app does have functionality even in cases where push notifications are not enabled - in which case you should write back to App Review and explain in detail how your app functions without notifications.

Or, this is correct, and your app does not provide any valuable function if the user does not consent to notifications, in which case you will want to refer to App Review Guidelines Section 4.5.4: Push Notifications must not be required for the app to function.

To satisfy App Review's notes you need to add relevant functionality to your app even if the user does not consent to notifications.

Push Notifications Management
 
 
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