We are experiencing an issue with Apple’s Private Email Relay service for Sign in with Apple users. Our setup details are as follows: • Domain: joinalyke.com • Domain successfully added under “Sign in with Apple for Email Communication” • SPF verified • DKIM enabled (2048-bit Easy DKIM via AWS SES) • Emails are being sent from S***@joinalyke.com Amazon SES confirms that emails sent to users’ @privaterelay.appleid.com addresses are successfully delivered (Delivery events recorded in SES and no bounce reported). However, users are not receiving the forwarded emails in their actual inboxes. Since: SES shows successful delivery, SPF and DKIM are properly configured, Domain is registered in the Apple Developer portal, we suspect that the Private Email Relay service may be blocking or not forwarding these emails. Could you please investigate whether: Our domain or IP reputation is being blocked or filtered, There are additional configuration requirements, The relay service is rejecting emails after acceptance, There are content-related filtering policies we should review. We are happy to provide message IDs, timestamps, and sample relay email addresses if required.

I am not able to use Feedback because the app can not reset my password.

Hello everyone, We are currently preparing for an App Transfer to a new Apple Developer account due to a corporate merger. We are trying to figure out the best way to handle Apple Sign-In user migration and would love to get some advice on our proposed fallback plan. 📌 Current Situation We need to transfer our app's ownership to a new corporate entity. The app heavily relies on Apple Sign-In. The Issue: We did not collect the transfer_sub values during our initial development phase. Although we started collecting them recently, we will not have them for all existing users by the time the transfer happens. 🚨 The Risk (The 60-Day Rule) Based on Apple's documentation, even if we provide the transfer_sub, users must log into the app within 60 days of the transfer to successfully migrate their accounts. This means that users who log in after 60 days, or those whose transfer_sub is missing, will fail the Apple migration process. They will be treated as "new users" and will lose access to their existing account data. 💡 Our Proposed Custom Recovery Flow Since we cannot rely entirely on Apple's automated migration, we are planning to build a custom internal account recovery process to prevent user drop-off: A user (who failed the migration or logged in after 60 days) attempts to use Apple Sign-In on the transferred app. Since the existing account isn't linked, Apple generates a new identifier (sub), and the user enters the new sign-up flow. During the sign-up process, we enforce a mandatory identity verification step (e.g., SMS phone number verification). We query our existing user database using this verified information. If a matching existing user is found: We interrupt the sign-up process and display a prompt: "An existing account was found. We will link your account." We then update our database by mapping the new Apple sub value to their existing account record, allowing them to log in seamlessly. ❓ My Questions App Review Risk: Could this manual mapping approach—overwriting the Apple sub on an existing account based on internal identity verification—violate any Apple guidelines or result in an App Store rejection? Shared Experiences: Has anyone dealt with missing transfer_sub values or the 60-day migration limit during an App Transfer? How did you mitigate user loss? Best Practices: Are there any alternative, safer, or more recommended workarounds for this scenario?

For my api I have a domain scheme of env.service.example.com. I am trying to setup sign in with apple, however, when trying to set my return urls, the env subdomain is stripped, making the return url incorrect. For example, when I try to set https://env.service.example.com/ it is changed to https://service.example.com/ when submitted. Is there any way around this issue?