Two macOS notarization submissions stuck "In Progress" for 60+ hours — logs unavailable

Question

LucasWood2018 OP

Created 3d

Replies 1

Boosts 0

Participants 2

Hi,

I have two xcrun notarytool submissions stuck in status: In Progress for over 60 hours. Hoping an Apple engineer can take a look, or confirm whether there is an ongoing notarization service incident.

Submissions

Submission A: 55c155c2-0df9-4157-b2c1-b3510c453b22
Submission B: 06926b24-3e76-4d14-b5f1-2083f0d9dae9
Team ID: 4CXZ4H3C2R
Both submitted: 2026-04-21
Both still return status: In Progress at 60+ hours
No result email received from Apple
xcrun notarytool log <UUID> returns "The log is not yet available"

Environment

macOS 15 Sequoia
Xcode 16.x command-line tools (notarytool 1.x)
Developer ID Application certificate, SHA-1 70:86:EB:14:E4:C5:AA:71:2F:C5:3D:A4:3F:E8:79:DE:32:CE:B3:42, valid through 2031-04-20
Hardened Runtime enabled
Standard notarization workflow from the same dev environment that has processed previous releases successfully
Notarized artifact: single DMG, ~120 MB

What I have already tried

Apple Developer Support case #102874171230 — opened 2026-04-21. Rep replied 3x suggesting Forums + Feedback Assistant (hence this post).
Feedback Assistant FB22576862 — filed 2026-04-22 under Developer Tools > App Notarization > Incorrect/Unexpected Behavior, with attached notarytool poll log showing sustained In Progress.
Code-level support request (DTS) — form routes this class of issue out to these Forums (no submit path for notarization service queue issues).
Reviewed other Forums threads on similar symptoms from March-April 2026 — multiple teams reporting the same pattern.

Asking

Can any Apple engineer cross-reference UUIDs A and B against the notarization backend queue state?
Is there an ongoing service incident affecting these submissions?
Is it safe to resubmit, or will that create duplicate queue entries?

Thank you.

Boost

Answer 1

DTS Engineer OP

Apple

2d

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

Can any Apple engineer cross-reference UUIDs A and B against the notarization backend queue state?

I can, but I generally only do that if a request has been stuck for a week or more. This delay is certainly longer than normal, but not completely outwith my experience.

Is there an ongoing service incident affecting these submissions?

No.

Is it safe to resubmit, or will that create duplicate queue entries?

The above-mentioned Q&A has specific advice on that front.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0